You must create external user segments before adding them to your Self Service sites. Refer to the ATG Business Control Center Administration and Development Guide for information on creating user segments.
Note: When you create external user segments for Service, you must create them on the management server the Business Control Center. External user segments cannot be created on the agent server the Business Control Center.
To add an external user segment to a Self Service site:
Log in to the Business Control Center running on your agent server.
Choose Service Administration > Service Administration Configuration >
Project Name> Self Service.Choose the site to which you want to add an external user segment from the Administration Options menu.
Click the Add Segments button. Choose the segments you want to add from the Add Segment window and click OK.
Deploy the project.
Note: If the external user segments you want to add are not shown in the Add Segment window, you may need to make them available to Self Service. See Selecting User Segments.
