To create owning groups and internal audiences:
Create organizations and organizational roles in the Business Control Center. Refer to the ATG Business Control Center Administration and Development Guide.
Open Service Administration > Service Administration Configuration >
ServiceProject> Service Center > Global Service Center Settings > Organization ListsSpecify the organization to use as owning groups and internal audiences.
Users who are assigned an organizational role for an owning group organization are member of that owning group.
Default Owning Groups
You can configure Service Center to allow users to select a default owning group. The default owning group will be applied to each solution that a user contributes.
