The following default global roles for ATG Service defined in <ATG10dir>/Service10.1
.
/Service/common-pub/data/initial/svc_profile.xml
SelfService
(for Self Service Web site users)ServiceAdmin
Service-Super-Admin
BusinessManager
ContentReviewer
KnowledgeManager
StyleReviewer
Tier1
Tier2
You can adjust the UI rights and status rights for these roles or create new roles. Refer to the ATG Business Control Center Administration and Development Guide for information on modifying roles.