When you make changes to the settings in Service Administration, a project is created automatically and a workflow is started, although workflows are not displayed to the Service Administration UI’s end users.

Knowledge Manager does not expose publishing workflows to internal users in Service Center; users can only author and modify solutions and follow the recommended Next Steps. A project is created behind the scenes with all of the assets that are associated with that solution, such as its properties and attachments.

Important: Do not modify the Service Administration workflows as it may result in errors while making changes to Knowledge Manager and Self Service settings. For detailed information about publishing workflows, projects, and deployment, see the ATG Content Administration Programming Guide.

You can view the Service Administration workflows in the ACC in Workflows > Publishing/Service/Admin Service Administration has two process workflows, SvcAdmin and SvcAdminInternal. These workflows call the respective project workflows SvcAdminProject and SvcAdminInternalProject.