Remove a Memory Riser and DIMM

Language:

Caution - These procedures require that you handle components that are sensitive to ESD. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in ESD Measures.

A customer can perform this procedure. The system must be completely powered down before performing this procedure. See Component Service Categories for more information about cold-service procedures.

Prepare for servicing:
1. Attach an antistatic wrist strap.
2. Power off the server and unplug power cords from the power supplies.
  See Removing Power From the Server.
3. Extend the server to the maintenance position.
  See Extend the Server to the Service Position.
4. Remove the top cover.
  See Remove the Top Cover.

Identify the memory riser with the faulty DIMM by pressing the Fault Remind button on the air divider as shown in the following figure.
- If the memory riser Service Action Required LED is off, all DIMMs on this riser are operating properly.
- If the memory riser Service Action Required LED is on (amber), one or more of the DIMMs installed on this riser is faulty or misconfigured.

Lift the memory riser that has a lit Service Action Required LED straight up to remove the memory riser from the memory module socket.

Identify the faulty or misconfigured DIMMs by pressing the Remind button on the memory riser.
See Locate a Failed DIMM (LEDs).

On DIMMs that display an amber Fault LED, remove the DIMMs.
1. Press down both DIMM slot ejector tabs as far as they will go.
2. Carefully lift the DIMM straight up.
Caution - Whenever you remove a memory riser or DIMM, you should replace it with another memory riser or DIMM. Otherwise, the server might overheat due to improper airflow.

Install DIMMs in the memory riser and return the memory riser to the server.
See Install a DIMM and a Memory Riser.

Related Information

Install a DIMM and a Memory Riser