查看未解决的问题

语言：

下表显示了会在 BUI 的 "Maintenance"（维护）> "Problems"（问题）页面的 "Active Problems"（未解决的问题）部分中显示的一些故障示例。对于每个问题，设备将报告发生的问题、检测到该问题的时间、该问题的严重性和类型，以及是否已回拨问题。严重性可以为 "Minor"（次要）、"Major"（重大）或 "Critical"（严重）。类型可以为 "Alert"（警报）、"Defect"（缺陷）、"Error"（错误）或 "Fault"（故障）。回拨为日期和时间或 "Never"（从不）。该表可以按日期排序。

表 9 BUI 问题的显示示例

日期	说明	类型	回拨
2018-09-16 13:56:36	SMART health-monitoring firmware reported that a disk failure is imminent.（SMART 运行状况监视固件报告了即将发生磁盘故障。）	Major Fault（重大故障）	Never（从不）
2018-09-05 17:42:55	A disk of a different type (cache, log, or data) was inserted into a slot.The newly inserted device must be of the same type.（不同类型（高速缓存、日志或数据）的磁盘插入到插槽。新插入设备的类型必须相同。）	Minor Fault（次要故障）	Never（从不）
2018-08-21 16:40:37	The ZFS pool has experienced currently unrecoverable I/O failures.（ZFS 池遇到当前不可恢复的 I/O 故障。）	Major Error（重大错误）	Never（从不）
2018-07-16 22:03:22	A memory module is experiencing excessive correctable errors affecting large numbers of pages.（内存模块遇到过多可纠正错误，从而影响大量页面。）	Major Fault（重大故障）	Never（从不）

单击问题可在页面的 "Problem Details"（问题详细信息）部分显示有关该问题的更多信息，包括对系统的影响、受影响的组件、系统的自动响应（如果有），以及建议管理员执行的操作（如果有）。

要查看硬件故障的受影响硬件组件，以及选择在设备上打开其定位器 LED，请参见“定位故障组件” - BUI、CLI。

CLI 提供类似的信息，如以下示例中所示：

hostname:maintenance problems> show
Problems:

COMPONENT    DIAGNOSED            TYPE            DESCRIPTION
problem-000  2019-4-3 20:30:12    Major Fault     A sensor indicates that the
                                                  power supply '1235FM401W/PSU
                                                  01' is not operating
                                                  properly due to some
                                                  external condition.

problem-001  2019-4-3 17:53:58    Major Fault     External sensors indicate
                                                  that the power supply
                                                  'hostname/PSU 1' is no
                                                  longer operating correctly.

有关更多信息，请选择问题。仅 uuid、diagnosed、severity、type 和 description 字段视为稳定的。在新发行版中，其他属性值可能会更改。

hostname:maintenance problems> select problem-000
hostname:maintenance problem-000> show
Properties:
                          uuid = uuid
                          code = SENSOR-8000-7L
                     diagnosed = 2019-4-3 20:30:12
                   phoned_home = never
                      severity = Major
                          type = Fault
                           url = https://support.oracle.com/msg/SENSOR-8000-7L
                   description = A sensor indicates that the power supply
                                 '1235FM401W/PSU 01' is not operating properly
                                 due to some external condition.
                        impact = The enclosure may be getting inadequate
                                 power. Subsequent loss of power supplies may
                                 force the enclosure to shutdown.
                      response = None.
                        action = Check to see if the power cord is connected
                                 properly or if there are other conditions
                                 that may be causing inadequate power to be
                                 provided to the indicated power supply.
                                 Please refer to the associated reference
                                 document at
                                 https://support.oracle.com/msg/SENSOR-8000-7L
                                 for the latest service procedures and
                                 policies regarding this diagnosis.

Components:

component-000  100%  1235FM401W: PSU 01 (degraded)
                     Manufacturer: Oracle
                     Part number: part-number
                     Serial number: serial-number

hostname:maintenance problem-000> select component-000
hostname:maintenance problem-000 component-000> show
Properties:
                     certainty = 100
                        status = degraded
                 chassis_label = 1235FM401W
               component_label = PSU 01
                  manufacturer = Oracle
                          part = part-number
                        serial = serial-number

Oracle^® ZFS Storage Appliance 客户服务手册，发行版 OS8.8.x

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