After installing ATG Knowledge and/or ATG Self Service, configure the applications and tailor them to your users’ needs:
Setting default values for site configuration options as outlined in Configuring ATG Knowledge Display Settings
Customizing the look and feel of ATG Service Center as outlined in the ATG Self Service Configuration Guide
Customizing the look and feel of your ATG Self Service site as outlined in the ATG Self Service Configuration Guide
Creating custom solution classes and setting default values for their properties as outlined in the Working With Solution Class Settings chapter.