Links content | Fired from /atg/svc/repository/Service/
RecommendedAnswerService:saveRecommendedAnswer method when a solution or document is linked to a ticket. | Solution ID, Author ID, Owning Group ID, Organization ID, Status ID, Recommended Answer ID, Ticket ID |
Unlinks content | Fired from /atg/svc/repository/Service/
RecommendedAnswerService:saveRecommendedAnswer method when a solution or document is unlinked from a ticket. | Solution ID, Author ID, Owning Group ID, Organization ID, Status ID, Recommended Answer ID, Ticket ID |
Views content | Fired from /atg/svc/repository/Service/
SessionService:saveAnswer when a solution or document is viewed. | Solution ID |
Searches content | Fired from /atg/svc/ui/formhandlers/
SearchFormHandler when an Advanced Search is performed. (Regular searching triggers ATG Search events.)
You can turn this event on or off with the fireSearchMessage flag on the SearchFormHandler.
This event is not recorded by the AuditLogger; ATG Search handles the recording. | ATG KnowledgeQueryContext object and results count
|
Browses topic | Fired from /atg/svc/search/SearchService when the topic tree is browsed.
You can turn this event on or off with the fireBrowseSearchMessage flag on the SearchFormHandler.
This event is not recorded by the AuditLogger; ATG Search handles the recording. | ATG KnowledgeQueryContext object and results count
|
Slot Items Filled | Fired when a media slot in ATG Service Center is filled. | |
TaskOutcome in a Workflow | Fired from /atg/svc/agent/ui/
formhandlers/TaskOutcomeFormhandler when a solution moves from one workflow task to another.
This event is not recorded by the AuditLogger. | Solution ID, Project ID, Process Id, Task Outcome ID, Task Element ID |
Task Reassigned to a User | Fired from /atg/svc/agent/ui/formhandlers/
AssignTaskFormhandler when a solution is reassigned from one user to another.
This event is not recorded by the AuditLogger. | Project ID, Task Element ID, user’s repository ID |
Task open to all | Fired from /atg/svc/agent/ui/formhandler/
AssignTaskFormhandler when a solution is unassigned from a user (reassigned to the public pool of users).
This event is not recorded by the AuditLogger. | Project ID, Task Element ID |
Solution Checked In | Fired by /atg/svc/agent/events/
AgentEventToolsImpl when it notices a Check In event from the VersionedManager, meaning that a solution has been checked in to the versioned repository. | Solution ID, Author ID, Owning Group ID, Organization ID, Status ID |
