The agent-facing server has access to the same customer-facing information, with the addition of agent-specific repositories.

With agent-facing server configurations the JTDataSource references its own schema rather than the one used by the customer-facing server. In addition to the JTDataSource, agent-facing servers use a JTDataSource_production data source. This JTDataSource_production data source references all operational data, which includes profiles, orders, tickets, and inventory data.

The catalog may still continue to uses the ProductCatalogSwitchingDataSource component.

For additional information on Commerce architecture, refer to the Commerce Programming Guide.

Note: The features available with Commerce’s B2B module will not function correctly within Commerce Service Center.

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