Gift and wish lists are core Commerce features that allow customers who visit your site to add items to a list that can be accessed by other customers, or saved and referenced for future purchases. Commerce Service Center extends this functionality by enabling an agent to assist a registered customer with the creation and management of their lists. Agents can also assist a customer who wants to search and purchase items from another customer’s list. However, agents cannot create gift or wish lists for anonymous shoppers, nor can they delete an item from a gift list, or delete a gift registry.

For detailed information on working with gift and wish lists in Commerce, refer to the Setting up Gift Lists and Wish Lists section of the Commerce Programming Guide.

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