Commerce Service Center contains two global environment objects used by the application to manage catalogs and orders: current catalog and current price list. The current settings of these objects can be viewed and changed in the Commerce page submenu.

The current catalog and price list used are specified in the agent’s profile. The catalog and price list are initialized using information from the current customer. When the agent logs in, the current catalog and price list are initialized based on the CSRConfigurator.defaultCatalogId and PriceListManager.defaultPriceList settings. However, when the agent selects a new customer, the current catalog and price list settings automatically adjust to whatever has been assigned to the customer.