Click-to-Call links live within the HTML of your customer-facing Web page. For example, you can place a static link in one of your existing navigational menus using a <div> tag.

When creating a static Click-to-Call link, you create a Timeout Link that has the agent phone number and a time out and close length of zero (0), indicating that the link is displayed whenever the page is rendered.

For detailed information on creating links, refer to the Live Help On Demand Engagement Engine Editor documentation.