It is possible to configure e-mail confirmations that occur once an order has been placed. The /atg/commerce/custsvc/util/CSRAgentTools component configurationEmailMap allows you to configure order confirmation e-mails.

Property Name

Description

APPROVAL_ACCEPTED

/atg/commerce/custsvc/profile/ApprovalAcceptedEmailInfo

APPROVAL_REJECTED

/atg/commerce/custsvc/profile/ApprovalRejectedEmailInfo

NEW_ORDER

/atg/commerce/custsvc/profile/NewOrderEmailInfo

ORDER_EXCHANGE

/atg/commerce/custsvc/profile/OrderExchangeEmailInfo

ORDER_RETURN

/atg/commerce/custsvc/profile/OrderReturnEmailInfo

ORDER_UPDATE

/atg/commerce/custsvc/profile/OrderUpdateEmailInfo

SCHEDULED_ORDER
_UPDATE

/atg/commerce/custsvc/profile/
  ScheduledOrderUpdateEmailInfo

SCHEDULED_ORDER_ADD

/atg/commerce/custsvc/profile/ScheduledOrderAddEmailInfo

A new e-mail information component can be associated with any of the keys to override the default e-mail component.

If you are working in a multisite environment, you can configure the site in the order objects to include site information in different parts of the configuration e-mail. For example, you could enter all of the From field values into a branch based on the order’s submit site. Additionally, you could add a property to the From site object and reference that property based on the order’s submit site.


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