Engagement Engine Editor provides the functionality to define and manage rules. The organization can use the application to create, edit and delete rules, as well as deploying rules to sites.

Creating a rule involves providing a name for the rule and defining the condition(s) and action(s) associated with the rule. Detailed instructions on how to create a rule can be found in Chapter 3 – Using Engagement Engine Editor. A full definition of all the conditions and actions available in Engagement Engine Editor is available in Chapter 6 – Definition Of Conditions and Chapter 7 – Definition Of Actions. These chapters also provide more details on the configuration options available for each condition and action.

When you edit a rule, the icon displayed for that rule in the dashboard will change to indicate that the version of the rule deployed on any relevant sites does not match the version of the rule available via the dashboard. This enables quick identification of which sites are running the most recent version of the rule. In order to deploy the most recent version of the rule on a particular site, you must publish the rule on that site. Detailed instructions on how to publish a rule can be found in Chapter 3 – Using Engagement Engine Editor.