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The documents on this page are listed by category. Click a category to see a list of documents (without "Siebel") in that category, and then click the name of a guide to view the document.
Why Are There Two Versions of Some Guides?
Implementation Planning | Installation/Upgrade | System Administration | Application Integration | Application Development | Application Administration | End Use | General
Implementation Planning
Documentation for people who are planning a new Siebel implementation, or are planning changes to an existing Siebel implementation.
| Business Process Implementation Guide |
| Planning a Successful Siebel Implementation (PDF only) |
| Testing Siebel eBusiness Applications |
Installation/Upgrade
Documentation for people who install Siebel software for initial use or upgrade to new product releases.
Start here: Setting Up Your Siebel Environment
| Analytics Installation and Configuration Guide 7.5.2 | 7.5.3 |
| Data Warehouse Installation and Administration Guide 7.5.2 | 7.5.3 |
| Implementing Siebel eBusiness Applications on DB2 UDB for OS/390 and z/OS |
| Interactive Selling Applications Upgrade Guide |
| Planning an Upgrade to Siebel 7 |
| Server Installation Guide for Microsoft Windows |
| Server Installation Guide for UNIX |
| Upgrade Guide for Microsoft Windows |
| Upgrade Guide for UNIX |
| Upgrading and Migrating Siebel Janna Applications |
System Administration
Documentation for people who plan, set up, and maintain Siebel system software and who administer database systems.
Application Integration
Documentation for people who integrate Siebel software, internally and with third-party products.
Application Development
Documentation for people who configure Siebel applications.
| Analytics Performance Tuning Guide |
| Configuration Guidelines |
| Developer's Reference |
| Developing and Deploying Siebel eBusiness Applications |
| eScript Language Reference |
| Global Deployment Guide |
| Interactive Designer API Reference |
| Interactive Selling Transact Server Interface Reference |
| Interface Tables Reference (PDF only) |
| Interface Tables Reference for Siebel Industry Applications (PDF only) |
| Object Interfaces Reference |
| Object Types Reference |
| Portal Framework Guide |
| Reports Administration Guide 7.5.2 | 7.5.3 |
| Tools Online Help |
| Tools Reference 7.5.2 | 7.5.3 |
| VB Language Reference |
Application Administration
Documentation for people who plan, set up, and maintain Siebel applications and application data.
| Analytics Web Administration Guide |
| Applications Administration Guide |
| Consumer Sector Guide |
| Distance Learning Guide |
| eAuction Guide |
| eAutomotive Guide |
| eBriefings Administration Guide |
| eCollaboration Administration Guide |
| eCommunications Guide |
| eConsumer Goods Handheld Guide for Windows-Powered Devices |
| eDealer Administration Guide |
| eEnergy Guide |
| eEvents Management Guide |
| eEvents Management Guide for Financial Services |
| eFinance Guide |
| eHealthcare Guide |
| eHospitality Guide |
| eInsurance Guide |
| eMail Response Administration Guide |
| Employee Relationship Management Administration Guide |
| ePharma Handheld Guide for Windows-Powered Devices |
| eSales Administration Guide |
| eSales Administration Guide Addendum for Industry Applications |
| eService Administration Guide |
| eService Administration Guide Addendum for Industry Applications 7.5.2 | 7.5.3 |
| eTraining Guide |
| Field Service Guide |
| Incentive Compensation Administration Guide |
| Interactive Designer Administration Guide |
| Life Sciences Guide |
| Life Sciences Portals Guide |
| Marketing Guide 7.5.2 | 7.5.3 |
| Order Management Guide |
| Order Management Guide Addendum for Industry Applications |
| Partner Relationship Management Administration Guide |
| Partner Relationship Management Administration Guide Addendum for Industry Applications |
| Personalization Administration Guide |
| Pricing Administration Guide |
| Product Administration Guide 7.5.2 | 7.5.3 |
| Sales Handheld Guide for Windows-Powered Devices |
| Search Administration Guide 7.5.2 | 7.5.3 |
| Service Handheld Guide for Windows-Powered Devices |
| Smart Answer Administration Guide |
| SmartScript Administration Guide |
| Wireless Administration Guide |
| Wireless Administration Guide for Financial Services |
End Use
Documentation for end users of Siebel eBusiness Applications.
| Analytics User Guide |
| Basic Keyboard Accelerators (PDF only) |
| Call Center User Guide |
| Extended Keyboard Accelerators (PDF only) |
| Forecasting Guide |
| Fundamentals |
| Professional Services Automation Guide |
| Quick Reference Card (PDF only) |
| Sales User Guide |
General
| Accessibility Guide (PDF only) |
| Glossary |
| Guide to Expert Services (PDF only) |
| Guide to Siebel Global Services (PDF only) |
| Release Notes |
| System Requirements and Supported Platforms |
