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Oracle® Advanced Support Platform User's Guide

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Updated: July 2022
 
 

Viewing Vendor Support Contracts

You can view contracts between customers and external vendors to support Configuration Items (CI's, or assets) monitored by Oracle. You can also create new vendors.

A Vendor Support Contract (VSC) contains all of the information required to connect to a particular external vendor including a list of assets covered by the contract.

To view CI facilities:

  1. Log in to Oracle Advanced Support Platform.

    The Oracle Advanced Support Platform home page appears.

  2. From the top-level menu, click Assets and then click Vendors.

    The Vendors page appears.

  3. Locate the required vendor and click the vendor's name.

    The list of linked CI's appears where you can review the information on the CI and CI Groups linked to the current vendor.