To add a customer contact:
The individual must not already be a contact or user for this customer organization in Oracle Advanced Support Platform.
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform login page appears.
From the Admin menu, select User Management>Contacts.
The Contacts page appears, displaying all authorized contacts in your organization.
Click Create Contact.
The Contacts form appears.
Complete the following information for the contact:
Contact First Name: Enter the first name of the contact.
Contact Last Name: Enter the last name of the contact.
Primary Email: Enter the primary email address (principal user identifier) associated with this contact.
Secondary Email: Enter the secondary email address associated with this contact.
Additional Email: Enter the additional email address associated with this contact.
Primary Phone: Enter the primary telephone number associated with this contact.
Secondary Phone: Enter the secondary telephone number associated with this contact.
Additional Phone: Enter the additional telephone number associated with this contact.
Click Create Contact to register the contact, or click Cancel to quit.
The Contacts page is displayed, showing the new contact in the table of customer users and notification contacts.