Change Management enables you to manage changes from the initial request to the final review. You can use the Change Management service to:
Raise and record Change Management (CM) requests
Assess the impact, cost, benefit and risk of a change
Obtain proper approval for CMs
Manage the implementation of the CM
Monitor and report on the implementation
Review and close CMs
The Change Management system manages all configuration items (CI's, or assets) associated with a customer account. In fact, any asset that exists in the customer production environment and is part of the monitored and managed services within Oracle Advanced Support Platform is placed under change control.