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Oracle® Advanced Support Platform User's Guide

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Updated: July 2022
 
 

Updating Contacts

To update a customer contact:


Note -  To update a customer contact, you must be a customer user administrator (CUA) for your organization.
  1. Log in to Oracle Advanced Support Platform.

    The Oracle Advanced Support Platform login page appears.

  2. From the Admin menu, select User Management>Contacts.

    The Contacts page appears, displaying all authorized contacts in your organization.

  3. Click a contact name.

    The Contact Info form appears.

  4. Update the following information as required:

    • Contact First Name: Enter the first name of the contact.

    • Contact Last Name: Enter the last name of the contact.

    • Primary Email: Enter the primary email address (principal user identifier) associated with this contact.

    • Secondary Email: Enter the secondary email address associated with this contact.

    • Additional Email: Enter the additional email address associated with this contact.

    • Primary Phone: Enter the primary telephone number associated with this contact.

    • Secondary Phone: Enter the secondary telephone number associated with this contact.

    • Additional Phone: Enter the additional telephone number associated with this contact.

  5. Click Save to update the contact (or click Cancel to quit without saving.)

    The Contacts page is displayed, showing information about the contact in the contact table..