The Availability Reporting function collects and analyzes data from the event logs of monitored servers and then generates configurable reports that users can view and customize to suit the needs of their organization. Users can use these reports to identify the causes for planned and unplanned downtime and take preemptive actions to decrease downtime in the future.
Availability reports calculate the metrics of server availability and a standard report is configured to display the resulting data. Each configuration includes tables or graphs with information about the availability and reliability of servers, devices, and services in the monitored environment. Users can enter parameters, such as specific periods of time, to filter the data presented.
Availability reports provide the following advantages:
Determine whether monitored servers are meeting their availability and reliability objectives.
Filter reports to track trends by viewing information collected over a specific length of time, such as over a period of months or years.
Filter reports to view information on a specific subset of monitored servers.
Identify the best and worst performing computers for a particular area. For example, you can identify which servers suffer the most or least number of system failures.
Identify problem areas, such as a particular application or operating system version that stops responding.
Gather information about operating systems and applications.
To generate an Availability Report:
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform home page appears.
From the top-level menu, click Reports and then Availability.
The Reporting page appears.
From the Configuration Item field, select the CI that you want to report upon.
From the Probe field, select the probe that you want to report upon.
From the Time Frame field, specify a predefined time period which you want the report data to cover, such as the last 24 hours or the past quarter.
(Optional) Select Customize to specify a time frame:
In the From field, use the calendar icon to select a start date and time.
In the To field, use the calendar icon to select an end date and time.
In the Style field, Summary is displayed.
You cannot change this value.
In the Display field, select the time interval required, such as hourly or daily.
This value is determined by the selection in the Time Frame field.
Click Generate to create the report using the parameters specified in the steps above.
Oracle Advanced Support Platform generates an availability report.