This section describes how you can disable an existing user of Oracle Advanced Support Platform. By disabling a user, the Oracle Advanced Support Platform user account is deactivated and the user cannot log in to the application.
The individual must be a contact or user for this customer organization in Oracle Advanced Support Platform.
To disable an existing Oracle Advanced Support Platform user:
Log in to Oracle Advanced Support Platform.
The Oracle Advanced Support Platform login page appears.
From the Admin menu, select User Management>Users.
The Users page appears, displaying information for all authorized users in your organization.
See Figure 2, Table 2, Oracle Advanced Support Platform Contact Information.
Select the user that you want to update, and then select the Disable User icon in the Actions column.
When prompted, click Yes to confirm that you want to disable this contact.
Click Save to update the user (or click Cancel to quit without saving.)
(Optional) Click Users List to display the Users page, showing the updated user details in the user table.