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Oracle® Advanced Support Platform User's Guide

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Updated: July 2022
 
 

Viewing Contact Assignments

This section describes how to view contact assignments in Oracle Advanced Support Platform.


Note -  Only users with appropriate permissions are allowed to view and manage contact list assignments for their customer organizations.

To view contact list assignments:

  1. Log in to Oracle Advanced Support Platform.

    The Oracle Advanced Support Platform Home page appears.

  2. From the Admin menu, select Contact List Assignments.

    The Contracts and Contacts page appears, displaying all authorized contacts in your organization.

  3. From the Customer list, select the required customer organization.

    You can review all assignments for all contact lists configured, including contact list name, scope, CI/CI Group, and ranking.