Oracle^® Advanced Support Platform User's Guide

Viewing Users

The Users page enables you to view and maintain all of your organization’s Oracle Advanced Support Platform users on one page, where a user has an account in Oracle Advanced Support Platform, enabling the user to access Oracle Advanced Support Platform.

To view users of Oracle Advanced Support Platform:

1. Log in to Oracle Advanced Support Platform.

   The Oracle Advanced Support Platform Home page appears.

2. From the Admin menu, select User Management>Users.

   The Users page appears, displaying the following information for all authorized users in your organization:

Table 1  Oracle Advanced Support Platform User Information

Field Description Name The user name for this Oracle Advanced Support Platform account. Status Indicates whether the user status is: Enabled, where a new Oracle Advanced Support Platform user account has been added and activated. Users with this user status can log in to Oracle Advanced Support Platform. Disabled, where an Oracle Advanced Support Platform user account has been deactivated. Users with this user status cannot log in to Oracle Advanced Support Platform. Note -  A customer user administrator can re-enable any user in their organization with a Disabled status. Email The user’s email address, as registered in Oracle Advanced Support Platform. Last login The date on which the user last successfully logged into Oracle Advanced Support Platform..

(Optional) For a particular user, select from the icons in the Actions column to perform one of the following actions:

• Edit the user. See Updating Users.

• Enable (or disable) the user. See Disabling Users.

(Optional) You can filter, refine, and customize the presentation of results by performing the following actions:

• Filter results: Click any column name to sort the user displayed by that column. For example, click Name to sort alphabetically by name.

• Search contacts: In the Search field on the Users page, enter the contact’s name or email address. You can also use the wildcard symbol, %. Then click Return. The Users page is refreshed, displaying the contact(s) matching the full or partial entry.

• Filter users: From the Quick filters section, select to view a list either of enabled users or disabled users.

• View detailed user information: Click a user name to view more detailed information about the user.

(Optional) You can also perform actions on multiple users at the same time by selecting the checkbox associated with one or more users and clicking Bulk Actions.