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This chapter describes change management capabilities in Oracle Advanced Support Platform. It covers the following topics:
About Change Management.
About Creating Change Management Tickets.
Creating Change Management Tickets.
Cloning Change Management Tickets.
Searching Change Management Tickets.
Viewing Change Management Tickets.
Updating Change Management Tickets.
Assigning Change Management Tickets.
Submitting Change Management Tickets.
Scheduling Change Management Tickets.
About Scheduled Change Management Tickets.
Approving Change Management Tickets.
Creating and Managing an Approval Matrix.
Starting Change Management Tickets.
Completing Change Management Tickets.
Closing Change Management Tickets.
Canceling Change Management Tickets.