Contents

• Title and Copyright Information
• Preface

1 What's New in This Release

• What’s New in Siebel Hospitality Guide, Siebel CRM 21.6 Update
• What’s New in Siebel Hospitality Guide, Siebel CRM 20.1 Update

2 Overview of Siebel Hospitality

• Overview of Siebel Hospitality
• About Siebel Hospitality
• Business Purposes of Screens in Siebel Hospitality
  • Purposes of Siebel Hospitality Administration Screens
  • Purposes of Siebel Hospitality End-User Screens
• Viewing Information on the Hospitality Home Page (User)

3 Getting Started with Siebel Hospitality

• Getting Started with Siebel Hospitality
• Roadmap for Setting Up Siebel Hospitality
• Process of Setting Up Hospitality Workflows
  • Activating Hospitality Workflows
  • Verifying That Hospitality Workflows Are Active
  • Generating Database Triggers for Hospitality Workflows
  • Triggering the TNT SHM Quote Group Workflows with Workflow Monitor Agent
  • Running the Nightly Hospitality Workflows
• Activating the TNT Event Check Status State Model
• Process of Configuring Opportunities and Quotes
  • Configuring Multiple Quotes to Go Definite
  • Disabling Opportunity Revenue Updates
  • Generating Quotes for All Opportunity Properties
• Disabling Date Synchronization
  • Disabling Date Synchronization in All Views
  • Disabling Date Synchronization in Selected Views

4 Setting Up Properties

• Setting Up Properties
• About Hospitality Properties
• Roadmap for Setting Up Hospitality Properties
  • Creating Addresses for Properties
  • Setting Up Guest Conveniences
  • Adding Property Records
  • Setting Up Nonparticipating Properties
  • Defining Property Facilities and Room Services
  • Defining Property Day Parts
    • Setting Up Day Parts
    • Validating Day Parts
  • Assigning the Property Team
    • Assigning an Employee to a Property Team
    • Removing an Employee from a Property Team
  • Defining the Neighborhood Characteristics of a Property
  • Defining the Property Profile
  • Defining Property Policies
  • Creating Sell Notes for a Property
  • Viewing the Property Calendar
• Process of Adding Property Floor Plans
  • Attaching a Floor Plan to a Property
  • Allowing Floor Plan Viewing from the Function Space Diary
  • Configuring the Floor Plan Website Option
• Process of Setting Up Property Clusters
  • Creating a Property Cluster
  • Assigning Clusters to a User
  • Viewing Cluster Records

5 Setting Up Function Spaces, Sleeping Rooms, and Suites

• Setting Up Function Spaces, Sleeping Rooms, and Suites
• About Function Space Administration
• Roadmap for Setting Up Function Spaces, Sleeping Rooms, and Suites
• Process of Setting Up Function Spaces
  • Creating Indivisible Specific Spaces
  • Creating Configured Specific Spaces
  • Setting Up Function Space Categories for a Property
  • Marking a Space or Category as Requiring Backup
    • Marking a Specific Space as Requiring Backup
    • Marking a Function Space Category as Requiring Backup
  • Associating Specific Spaces with a Function Space Category
  • Configuring the Do Not Move Flag
    • About the Do Not Move Flag Configuration Values
  • Defining Setup Style List Values
  • Associating Setup Styles and Packages with Properties
  • Associating Setup Styles with Function Space Categories
  • Optimizing Setup Styles for Specific Spaces
• Process of Setting Up Sleeping Rooms
  • Creating Sleeping Room Records
  • Mapping a Generic Room Type to Property-Specific Room Types
  • Mapping a Run of House Room Type to Property-Specific Room Types
  • Setting User Properties for Sleeping Room Mapping
  • Scenarios for Mapping Sleeping Rooms
    • Mapping Each Property-Specific Room Type to One Generic Room Type
    • Mapping a Property-Specific Room Type to Two Generic Room Types
• Process of Setting Up Suites
  • Setting Up Indivisible Specific Space Suites
  • Setting Up Configured Specific Space Suites
  • Setting Up a Suite Category
  • Associating Suite Specific Spaces with a Category
  • Associating Setup Styles with Suite Categories
  • Setting Up Suite Administration

6 Setting Up Products and Assets

• Setting Up Products and Assets
• About Product Administration in Siebel Hospitality
  • Simple and Complex Products
  • Revenue Categories
• Roadmap for Setting Up Products and Assets
• Process of Creating the Hospitality Revenue Category Hierarchy
  • Creating a Revenue Parent Category
  • Creating a Revenue Category
  • Creating a Revenue Subcategory
  • Creating Notes for a Revenue Category
• Process of Setting Up Hospitality Products
  • Creating Simple Hospitality Products
  • Creating Complex Hospitality Products
• Process of Creating Generic and Property-Specific Products
  • Creating Generic Room Blocks
  • Creating Generic Catering Products
  • Creating Property-Specific Products
  • Mapping Property-Specific Products to a Generic Catering Product
• Process of Adding Catalog Visibility to Hospitality Products
  • Creating a Product Catalog
  • Creating a Product Category
  • Adding Products to Catalogs and Categories
  • Adding Access Groups to Catalogs
  • Adding Access Groups to Categories
• Process of Managing Function Spaces, Sleeping Rooms, and Categories as Products
  • Navigating to the Administration - Product Screen from the Property Administration Screen
    • Navigating to the Administration - Product Screen from the Specific Space View
    • Navigating to the Administration - Product Screen from the Category View
  • Defining Product Attributes for Function Spaces, Categories, and Sleeping Rooms
  • Adding Product Attributes to Function Spaces, Categories, and Sleeping Rooms
  • Setting Up Function Space Product Features
  • Associating a Product Feature with a Function Space or Category
• Forecasting Product Consumption
  • Example of Product Consumption Forecasting
• Process of Defining Hospitality Assets
  • Creating Hospitality Assets
  • Defining Asset Inventory Display in the Function Space Diary

7 Setting Up Property-Specific Menus and Packages

• Setting Up Property-Specific Menus and Packages
• About Menus and Packages Administration
  • Menus and Packages Defined
  • Menus and Packages Revenue Breakouts
  • Types of Menus and Packages
  • Instances of Menu Types
  • Instances of Package Types
• Roadmap for Setting Up Menus and Packages
• Associating a Default Catalog Category with a Property
• Process of Creating Property-Specific Products
  • Adding Products to a Property
  • Associating Prices with a Property-Specific Product
  • Creating Assets for Property-Specific Products
• Process of Creating Property-Specific Menus
  • Adding Menus to a Property
  • Adding Items to a Property-Specific Menu
    • Adding One Item to a Menu
    • Adding Multiple Items to a Menu
  • Associating Prices with a Property-Specific Menu
• Process of Creating Property-Specific Packages
  • Adding Packages to a Property
  • Adding Items to a Property-Specific Package
    • Adding One Item to a Package
    • Adding Multiple Items to a Package
  • Associating Prices with a Property-Specific Package
• Sharing Property-Specific Products with Other Properties
• Process of Performing Ongoing Menus and Packages Administration
  • Assigning Property-Specific Products to Catalog Categories
  • Creating Pricing Intervals for Property-Specific Products
  • Viewing Property Price Lists
  • Setting User Properties for Menus and Packages
• Revenue Allocations for Menus and Packages
• Scenarios for System-Calculated Revenue Allocations
  • Calculating Allocations for a Two-Item Package
  • Calculating Allocations for a Two-Item Package with Discounted Price
  • Calculating Allocations for a Three-Item Package with Menu Per Person
  • Calculating Allocations for a Package Within a Package

8 Setting Up Inventory Controls

• Setting Up Inventory Controls
• Process of Setting Up Inventory Controls
• Viewing Inventory Controls and Visibility
• Defining Function Space and Suite Inventory Controls
  • Authorization, Overbook, and Option Level Inventory Controls
  • Defining Function Space Inventory Controls
  • Information Display Options in the Valid Authorization Levels List
    • About the Dates/Notes Button
    • About the Paging Buttons
  • Querying for Function Space Inventory Controls
  • Editing Function Space Inventory Controls
• Defining Sleeping Room Inventory Controls
  • Information Display Options in the Total Group Availability List
  • Editing Sleeping Room Inventory Controls
  • Querying for Sleeping Room Inventory Controls

9 Defining Day Parts, Status Indicators, and Setup Style Translations

• Defining Day Parts, Status Indicators, and Setup Style Translations
• About Function Space Administration
• Process of Defining Day Parts, Status Indicators, and Setup Style Translations
• Setting Up Property Day Parts
• Defining Function Space and Asset Inventory Status Indicators
  • Defining Turntime and Time Interval Information for Function Space Display
  • Defining Active and Backup Colors
  • Defining Status Color Schemes for the Function Space Diary
  • Defining Display Options for Child Functions and Dependencies
• Defining Setup Style Translations for Function Spaces
• Setting User Properties for the Function Space Diary

10 Setting Up Charge Codes, Taxes, and Service Charges

• Setting Up Charge Codes, Taxes, and Service Charges
• About Hospitality Charge Codes, Taxes, and Service Charges
• Process of Setting Up Charge Codes, Taxes, and Service Charges
• Administering Revenue Categories
• Associating Revenue Categories with Products
• Administering Service Charges
  • About Administering Service Charges
  • Creating a Service Charge
  • Associating a Service Charge with a Property
• Administering Tax Codes
  • About Administering Tax Codes
  • Creating a Tax Code
  • Associating a Tax Code with a Property
  • Associating Tax Codes with Service Charges
• Administering Charge Codes
  • About Administering Charge Codes
  • Defining Charge Codes
  • Associating Charge Codes with Tax Codes
  • Associating Charge Codes with Service Charges
  • Reviewing Charge Codes for a Revenue Category
• Viewing Property-Specific Taxes and Service Charges

11 Setting Up Pricing and Property Pricing

• Setting Up Pricing and Property Pricing
• About Pricing and Property Pricing
  • Property Pricing Visibility
• Process of Setting Up Product and Property Pricing
• Setting Up Price Lists
• Administering Property Pricing
• About the Property Pricing Profile
  • Nonparticipating Properties Pricing
  • Weekend and Weekday Properties Pricing
• Creating a Property Pricing Profile
• Defining Weekday and Weekend Days
• Defining a Profit Series and Percentages
• Defining Future Date Adjustments for Revenue Categories
• Setting Up Special Dates
• Administering Function Space Pricing
  • Setting Up Pricing Day Parts
  • Defining Function Space Pricing Rules
    • Creating Default Function Space Pricing Rules
    • Creating Exceptions to the Default Function Space Pricing Rules
  • Setting Up Average Values and Function Types
  • Marking Function Spaces as Unavailable or Out Of Order
• Accessing the Function Space Calendar
• Administering Sleeping Room Pricing
  • Setting Up Rates for Sleeping Rooms
    • Creating Default Sleeping Room Pricing Rules
    • Creating Exceptions to the Default Sleeping Room Pricing Rules
  • Defining Government Sleeping Room Pricing Rules
    • Setting Up Default Government Rates
    • Creating Exceptions to the Default Government Rates
• Accessing the Sleeping Room Calendar
• Setting Up Controls for Function Spaces, Catering Products, and Sleeping Rooms
• Administering Discount Pricing
• Setting Up Full Day Discounts for Function Spaces
  • Setting Up Property Day Parts
  • Defining Full Day Discounts
    • Example of a Full Day Discount
• Setting Up Volume Discounts
  • Creating Volume Discounts
  • Adding Volume Discount Line Items
  • Associating Volume Discounts with a Property
  • Creating Aggregate Volume Discounts for Sleeping Rooms and Suites
• Setting Up a Matrix Series
  • Creating a Matrix Series for a Property
  • Defining an Account Matrix Discount
  • Defining a Segment Matrix Discount
  • Modifying Adjustment Amounts for a Matrix Series
  • About Matrix Discount Adjustment Types
• Setting Up Suite Pricing for Multipurpose Spaces

12 Setting Up Meeting Packages

• Setting Up Meeting Packages
• About Meeting Packages
• Process of Setting Up Meeting Packages (Administrators)
  • Creating Meeting Packages
  • Associating Functions and Function Line Items with a Meeting Package
  • Associating Nonfunction Line Items with a Meeting Package
  • Associating Sleeping Room Types and Pricing Intervals with a Meeting Package
  • Starting Meeting Package Price Per Day Calculations
• About Meeting Package Price Per Day Calculations
  • Example of Meeting Package Price Per Day Calculations

13 Defining Event Templates

• Defining Event Templates
• About Event Templates
• Process of Creating Event Templates
  • Creating a Generic Event Template
  • Creating a Property-Specific Event Template
  • Adding an Agenda and Line Items to an Event Template
  • Adding nonfunction Line Items to an Event Template
  • Adding Room Block Information to an Event Template
  • Adding Room Blocks and Line Items to an Event Template
  • Adding Historical Opportunities to an Event Template
  • Adding Properties to an Event Template

14 Managing Hospitality Accounts and Contacts

• Managing Hospitality Accounts and Contacts
• About Hospitality Accounts and Contacts
  • Overview of Managing Hospitality Accounts and Contacts
• Process of Managing Hospitality Accounts
• Managing the Account Travel Profile
  • Creating an Account Travel Profile
  • Adding Brands to the Travel Profile
  • Adding Intermediary Accounts to the Travel Profile
  • Adding Competitors to the Travel Profile
  • Adding Credit Card Spending Details to the Travel Profile
  • Adding Travel Control Assessments to an Account
• Creating Account Event Templates
• Viewing Account Transactions
• Viewing Opportunities for Intermediary Accounts
• Creating an Account Business Plan
• Process of Managing Hospitality Contacts
• Managing a Travel Profile for a Contact
• Creating Event Templates for a Contact

15 Capturing Hospitality Opportunities

• Capturing Hospitality Opportunities
• Scenario for Capturing Hospitality Opportunities
• Process of Capturing Hospitality Opportunities
• Creating Event Opportunities
  • Specifying Sleeping Room Rates for an Opportunity
• Adding a Function Agenda and Line Items to an Event Opportunity
  • Adding a Function Agenda to an Event Opportunity
  • Adding Line Items to a Function Agenda
  • Organizing Functions with the Function Agenda Buttons
    • Creating a Hierarchy of Opportunity Functions
    • Copying to Create Multiple Related Functions
    • Skipping Availability Checks for Functions
• Adding Room Block Information to an Event Opportunity
  • Capturing Room Block Information with Rapid Room Block
  • Adding Room Block Information to an Opportunity
  • Adding Room Blocks to an Opportunity
  • Adding Room Block Line Items to an Opportunity
  • Copying Room Block Line Items
• Selecting Properties for an Event Opportunity
  • Searching for Properties for an Opportunity
  • Identifying a Property for an Opportunity
  • Adding a Property to an Opportunity
• Applying an Event Template to an Opportunity
• Creating an Event Template from an Opportunity
• Adding Details to an Event Opportunity
  • Modifying the Opportunity Arrival Date
    • Changing the Opportunity Arrival Date
    • Deleting the Opportunity Arrival Date
  • Adding Activities to an Event Opportunity
  • Adding Attachments to an Event Opportunity
  • Adding Notes to an Event Opportunity
• Adding Billing Information to an Event Opportunity
  • About Bill-to Information in Event Planning
  • Recording Deposits for an Event
• Adding Macro Estimates to an Event Opportunity
• Adding an Assessment to an Event Opportunity
• Capturing Event Opportunity Information
• Assigning Host and Affiliate Relationships to Opportunities
  • Creating a Host Opportunity
  • Associating Affiliate Accounts with a Host Opportunity
  • Creating an Affiliate Opportunity
• Viewing Opportunity Details with the Opportunity Explorer
• Analyzing Opportunities with Charts

16 Associating Historical and Future Data with Hospitality Opportunities

• Associating Historical and Future Data with Hospitality Opportunities
• About Histories and Futures Functionality
  • Histories and Futures Data
• Scenario for Researching Historical Data
• Process of Setting Up Histories and Futures Data
  • Entering Records for Competitor Properties (Administrator)
  • Configuring Fields for Histories and Futures (Administrator)
  • Setting Up Event Templates for Histories and Futures (Administrator)
  • Importing Historical and Future Data (Administrator)
  • Exporting Historical and Future Data (Administrator)
  • Setting User Properties for Histories and Futures (Administrator)
• Process of Managing Histories and Futures Data
  • Entering Historical Data in the Histories Screen (User)
    • Entering Historical Opportunities Manually
    • Entering Historical Quotes Manually
    • Entering Historical Functions Manually
    • Entering Historical Room Blocks Manually
  • Associating Historical and Future Opportunities with a Present Opportunity (User)
    • Associating Historical Opportunities with an Opportunity
    • Associating Future Opportunities with an Opportunity
  • Applying an Event Template to a Historical Opportunity (User)
  • Sharing Historical and Future Opportunities with Another Property (User)
    • Making Historical and Future Opportunities Available to Other Properties
    • Accessing Historical and Future Opportunities from Other Properties
• Workflows for Histories and Futures Functionality
  • TNT Nightly 30 60 90 Day Pickup Workflow
  • TNT Nightly Update History Opportunity Workflow
  • TNT Update History Opportunity Workflow
  • TNT SHM Create Function Order Workflow
  • TNT SHM Create One Quote Workflow

17 Managing Recurring Events

• Managing Recurring Events
• About Recurring Events
• Process of Creating Recurring Events
• Creating Recurring Events
• Creating the Recurring Event Opportunity
• Creating Subopportunities for Event Opportunities
• Setting the Recurrence for Subopportunities
• Generating Quotes for Recurring Events
• Generating Quotes for Subopportunities
• Compiling Aggregate Quotes for Recurring Events
• Compiling What-If Aggregate Quotes for Recurring Events
• Completing an Aggregate Quote Evaluation
• Overriding the Prices of All Rooms for an Aggregate Quote
• Changing the Projected Property for a Subopportunity Quote
• Submitting an Aggregate Quote for Evaluation

18 Managing Property-Specific Event Quotes

• Managing Property-Specific Event Quotes
• About Property-Specific Quotes
  • Quotes and the Best Fit Process
  • Quotes and Nonparticipating Properties
  • Quotes and Property Dates
  • Asynchronous Generation of Multiple Quotes
• Scenario for Managing Property-Specific Event Quotes
• Roadmap for Managing Property-Specific Event Quotes
• Generating an Event Quote
• Generating Quotes from Opportunities
• Generating Quotes from Recurring Events
• Generating Quotes from Host-Affiliate Opportunities
  • Generating Host Quotes
  • Generating Affiliate Quotes
• Modifying an Event Quote
• Changing the Sales Manager and Event Manager for a Quote
• Changing Multiple Event Quotes
• Applying a Property-Specific Event Template to a Quote
• Creating an Event Template from a Quote
• Adding Details to an Event Quote
  • Modifying the Event Quote Arrival Date
    • Changing the Event Quote Arrival Date
    • Deleting the Event Quote Arrival Date
  • Adding Notes to a Quote
  • Adding Activities to a Quote
  • Adding Attachments to a Quote
  • Verifying and Updating Billing Information for a Quote
  • Entering and Tracking Booking Fee Information for a Quote
  • Entering Credit Check Information for an Event Quote
• Managing Functions Associated with Quotes
  • Adding Functions and Function Line Items to a Quote
    • Adding Functions to a Quote
    • Adding Function Line Items to a Quote
  • Creating a Hierarchy of Quote Functions
  • Adding Resource Cluster Line Items to a Quote
  • Validating Functions and Function Line Items for a Quote
  • Preventing Functions from Being Moved
  • Changing Function Spaces with Product Features
  • Managing Quote Functions
  • Copying Function Line Items to a Different Quote
    • Conditions for Copying Function Line Items
• Adding Nonfunction Line Items to a Quote
• Managing Event Room Block Information in Quotes
  • Updating Room Blocks for a Quote
  • Adding Room Block Line Items to a Quote
  • Updating Negotiation Rates for a Quote
    • Viewing and Updating Room Block Negotiation Rates
    • Changing the Floor Negotiation Rates
  • Reviewing the Room Block Summary Information
• About Time Shifts for Function Spaces and Sleeping Room Blocks
• Process of Reviewing Quote Details
  • Accessing the Quote Summary
  • Reviewing the Quote Summary Header
  • Reviewing the Quote Summary Revenue Thresholds
  • Reviewing the Quote Summary Negotiation Rates
  • Reviewing the Quote Summary Functions and Function Line Items
  • Reviewing the Quote Summary Room Blocks and Room Block Line Items
• Scenarios for Calculating Taxes, Service Charges, and Revenues
  • Tax and Service Charge Not Included
  • Tax and Service Charge Included
• Reviewing Quote Discounts
  • Applying Discount Percentages to Quotes, Functions, Room Blocks, and Line Items
  • Applying a Negotiated or Discount Price to Line Items
    • Applying a Negotiated Price to Function Line Items
    • Applying a Discount Price to Room Block Line Items
  • Reviewing Function Discounts
  • Reviewing Room Block Discounts
  • Reviewing the Pricing Waterfall for Function Spaces and Sleeping Rooms
  • Reviewing the Total Discount for a Quote
• Reviewing Revenue Estimates for Quote Functions
  • Reviewing Parent Revenue Category Revenue Estimates
    • Reviewing Function Revenue Estimates
    • Overriding the Average Values for Subfunction Categories
  • Changing Revenue Category Estimates
• Reviewing Macro Estimates for Quotes
• Viewing the Quote Event Calendar
• Analyzing Quotes, Functions, and Room Blocks with Charts
• Process of Managing Meeting Packages in a Quote
  • Adding Meeting Packages to a Quote
    • About Apply Package Validations
  • Managing Functions and Function Line Items in a Quote Meeting Package
    • Associating Functions with a Quote Meeting Package
    • Associating Function Line Items with a Quote Meeting Package
  • Managing Nonfunction Line Items in a Quote Meeting Package
  • Updating Function and Nonfunction Line Item Prices for a Meeting Package in Quotes
  • Updating Room Block Line Item Prices for a Meeting Package
  • Managing Room Blocks and Room Block Line Items in a Quote Meeting Package
    • Managing Room Blocks in a Quote Meeting Package
    • Managing Room Block Line Items in a Quote Meeting Package
    • Managing Room Block Negotiation Rates for a Quote Meeting Package
    • Managing Room Block Floor Negotiation Rates for a Quote Meeting Package
  • Modifying Arrival Dates in a Quote Meeting Package
  • Time Shifting a Quote Meeting Package
• About Core and Noncore Field Behaviors in Quotes
• Workflow for Copy Function Line Items Functionality
  • TNT SHM Copy Line Items Workflow

19 Managing Hospitality Inventory

• Managing Hospitality Inventory
• Process of Managing Hospitality Event Inventory
• About Managing Function Characteristics at the Opportunity Stage
  • Subfunctions at the Opportunity Stage
• About Managing Room Block Characteristics at the Opportunity Stage
• About Managing Property Characteristics at the Opportunity Stage
• Overview of Quote Generation
• Overview of Function Space Reservation
• About Space Holds
  • Scenario for Managing a Space Hold
• About Managing Functions at the Quote Stage
  • Hold Function Space with Reserve and Next Fit
    • Reserve Button Functionality
    • Next Fit Button Functionality
  • Optioning Function Space
  • Overbooking Function Space
  • Canceling a Function
  • Processing Backup Spaces with the Inventory Buttons
  • Copying a Function
  • About Function Status Values
  • Assigning a Function to a Specific Space
  • About Function Detailing
    • Characteristics and Constraints of Detailing and Space Holds
  • Detailing a Function
    • Creating a Parent Space Hold Function
    • Creating Subfunctions with the Function Hierarchy Buttons
    • Creating Subfunctions with the Sub Function Button
    • Completing the Detailing of a Function
  • Booking Suites for Functions
  • About Inconsistent Setup Styles and Function Space
  • About Unit of Measure Conversions for Function Space Area
  • Flagging a Function for a Spacious Setting
    • Configuring the Spacious Set Flag Multiplier
• Managing Functions That Require Backup Space
  • Identifying Function Spaces That Require Backup Spaces
  • Adding and Reserving Backup Function Spaces
  • About Booking Types for Function Spaces
  • Switching a Function to the Backup Space
• Managing Room Blocks at the Quote Stage
  • Reserving and Overbooking Room Blocks
    • Sleeping Room Availability Logic
  • Copying Room Blocks
  • Parceling Room Block Inventory from One Room Block to Another
  • Identifying the Room Block Inventory Buttons
  • Canceling Room Blocks
  • Reserving Suite Categories
  • Reserving Specific Suites
  • Canceling a Suite Category
  • Scheduling a Function in a Specific Suite
• Background Processes at the Quote Level
• Changing Inventory-Critical Reservation Attributes
  • About Inventory-Critical Fields at the Function Level
    • Overview of Date and Time Changes for Functions
    • About Combining a Function Space and a Setup Style
    • About Function Status and Released Inventory
  • About Inventory-Critical Fields at the Room Block Level
    • About Date and Time Changes
    • About Room Block Changes and Availability Checks
  • About Inventory-Critical Fields at the Quote Level
    • Overview of Arrival Date Updates
• Time Shifting Event Quotes and Event Quote Items
  • Time Shifting Event Functions and Room Blocks
    • Performing a Time Shift of Event Functions
    • Performing a Time Shift of Event Room Blocks
  • Reviewing Time Shift Information at the Quote Level
  • Event Shifting at the Quote Level
• About Run of House Room Types
  • Scenario for Managing Run of House Rooms
• About Inventory Availability for Run of House Rooms
  • Scenarios for Reserving Run of House Rooms
• Checking Inventory Availability
  • Reviewing Total Group Availability
    • Dates/Notes Button
    • Go to Diary Button
    • With Tentative/Without Tentative Button
  • Reviewing Sleeping Room Type Availability
    • Navigating to the Sleeping Room Type Availability View
  • Reviewing Total, Group, and Transient Availability
    • Navigating to the Total Availability View
  • Reviewing Group Projected and Blocked Availability
• Actualizing a Function
  • About Out of Order and Unavailable Spaces

20 Booking Hospitality Assets

• Booking Hospitality Assets
• About Hospitality Assets
  • Description of Hospitality Assets
  • Overview of Booking Hospitality Assets
  • Automatic Reservation of Critical Assets
  • AutoBook and Noncritical Assets
  • About Double-Booking and Rerenting of Assets
  • About Cluster Booking of Assets
• Process of Booking Hospitality Assets
• Defining the Inventory Status Colors
• Reserving Critical and Noncritical Assets for Function Line Items
• Reserving Cluster Assets for Function Line Items
• Viewing Assets Associated with a Product
• Viewing Asset Availability and Booking Information
  • Determining Who Has Reserved an Asset
  • Locating Substitute Assets

21 Managing Property-Specific Menus and Packages

• Managing Property-Specific Menus and Packages
• About Managing Menus and Packages
• Process of Associating Menus and Packages with Functions
  • Displaying Quote and Order Functions
  • Adding Menu and Package Line Items to a Function
  • Adding Menu and Package Line Items to Event Checks
• Process of Managing Menus and Packages
  • Editing Function Menus, Packages, and Line Items
  • Adding Product Line Items to a Menu or Package
  • Creating a Custom Menu or Package for a Function
  • Automatically Calculating Allocations for Packages
  • Displaying Menu or Package Revenue Estimates
  • Substituting Products in a Menu or Package
  • Looking Up How Many Times a Menu Was Sold
• Revenue Estimate Examples for Menus and Packages
  • Example Package Per Person or Package Each Revenue Estimate
  • Example Package Item Price Revenue Estimate
  • Example Menu Per Person Set Price Revenue Estimate
  • Example Menu Per Person Split Price Revenue Estimate
• Menu and Package Types Reference
  • Package Per Person Reference
    • Example of a Package Per Person
    • Package Per Person Field Behaviors
  • Package Item Price Reference
    • Example of a Package Item Price
    • Package Item Price Field Behaviors
  • Package Each Reference
    • Example of a Package Each
    • Package Each Field Behaviors
  • Menu Per Person, Set Price Reference
    • Example of a Menu Per Person, Set Price
    • Menu Per Person, Set Price Field Behaviors
  • Menu Per Person, Split Price Reference
    • Example of a Menu Per Person, Split Price
    • Menu Per Person, Split Price Field Behaviors

22 Managing Nonparticipating Properties

• Managing Nonparticipating Properties
• About Nonparticipating Properties
• Process of Managing Nonparticipating Properties
• Setting Up Nonparticipating Properties
• Developing Opportunities for Nonparticipating Properties
• Generating Quotes for Nonparticipating Properties
  • Sending a Quote Summary to the Nonparticipating Property
  • Sending a Quote Evaluation to the Nonparticipating Property
• Finalizing Quotes for Nonparticipating Properties
• About Orders and Nonparticipating Properties

23 Managing the Function Space Diary

• Managing the Function Space Diary
• About the Function Space Diary
  • Visibility Rules and the Function Space Diary
  • Function Space Diary Views
    • Function Space Diary Sales/Execution Diary View
    • Function Space Diary Revenue Management View
    • Function Space Diary Compact Diary View
    • Function Space Diary Total Availability View
  • Function Space Diary View Elements
  • Function and Booking Details in the Function Space Diary
    • Color-Coded Day Indicators
    • Active and Backup Bookings
    • Dependency Bookings
    • Overbookings and Optioned Bookings
    • Out of Order, Unavailable, and Temporarily Assigned Function Spaces
    • Reserved Beyond Capacity Bookings
    • Time-Shifted Bookings
    • Function Bookings in Suites
    • Effective Start and End Times
  • Icons in the Function Space Diary
  • Viewing ToolTips in the Function Space Diary (Users)
  • Space Holds in the Function Space Diary
• Process of Configuring the Function Space Diary
  • Configuring Navigation from the Function Space Diary to the Quote and Function Views
  • Configuring the Function Space Diary Icons
    • Icon Graphics and Files of the Function Space Diary
• Process of Managing the Function Space Diary
  • Storing User Preferences for the Function Space Diary
  • Navigating to the Function Space Diary
    • Navigating to the Function Space Diary from the Functions Screen
    • Navigating to the Function Space Diary from the Quotes Screen
    • Navigating to the Function Space Diary from the Property Screen
    • Navigating to the Function Space Diary from the Property Pricing Admin Screen
    • Navigating to the Function Space Diary from the Function Space Diary Screen
  • Changing the Way Information Is Displayed in the Function Space Diary
    • About the Function Space Diary Time Scale Options
  • Navigating Within the Function Space Diary Time Range
    • Navigation for the Month/Day-of-Week Time Scale
  • Querying in the Function Space Diary
    • Querying for Related Function Spaces
    • Clearing Query Parameters from the Diary Views
    • About Querying in the Function Space Diary
  • Moving Objects in the Function Space Diary
    • Moving a Booking to a Different Time or Function Space
    • Converting Between Specific Space Bookings and Category Bookings
    • Optioning and Overbooking a Specific Space
    • Optioning and Overbooking a Specific Category
    • Moving Space Hold Bookings
    • Restrictions That Apply to Moving Space Hold Bookings
    • Problems Moving Bookings with Backup Spaces to New Times
    • Moving Bookings with Backup Spaces to New Spaces
    • Exchanging Specific Space Bookings
    • Extending Bookings
    • Restrictions on Moving Bookings
  • Changing Bookings in the Function Space Diary
  • Assigning Category Bookings to Specific Spaces
    • Deleting Out of Order and Unavailable Designations from Function Spaces
    • Changing Booking Inventory Statuses
  • Viewing Floor Plans in the Function Space Diary
  • Printing a Function Space Diary View

24 Managing the Function Space Diary in Siebel Open UI

• Managing the Function Space Diary in Siebel Open UI
• About the Function Space Diary for Siebel Open UI
  • Using Function Space Diary Controls in Siebel Open UI
  • Visibility Rules and the Function Space Diary for Open UI
  • Function Space Diary Views in Siebel Open UI
    • Function Space Diary Sales/Execution Diary View in Siebel Open UI
    • Function Space Diary Revenue Management View in Siebel Open UI
    • Function Space Diary Compact Diary View in Siebel Open UI
    • Function Space Diary Total Availability View in Siebel Open UI
  • Function Space Diary View Elements in Siebel Open UI
  • Function and Booking Details in the Function Space Diary for Siebel Open UI
    • Color-Coded Day Indicators
    • Color Code Legend
    • Order of Bookings Displayed in Diary
    • Active and Backup Bookings
    • Dependency Bookings
    • Overbookings and Optioned Bookings
    • Out of Order, Unavailable, and Temporarily Assigned Function Spaces
    • Unreserved Bookings
    • Time-Shifted Bookings
    • Effective Start and End Times
  • Icons in the Function Space Diary for Siebel Open UI
  • Viewing ToolTips in the Function Space Diary for Siebel Open UI (Users)
  • Viewing Paused On information in the Function Space Diary for Siebel Open UI (Users)
• Process of Configuring the Function Space Diary for Siebel Open UI
  • Configuring Navigation from the Function Space Diary for Open UI to the Quote and Function Views
  • Configuring the Function Space Diary for Siebel Open UI Icons
    • Icon Graphics and Files of the Function Space Diary
• Process of Managing the Function Space Diary in Siebel Open UI
  • Storing User Preferences for the Function Space Diary for Siebel Open UI
  • Administering Function Space Diary in Siebel Open UI
  • Navigating to the Function Space Diary in Open UI
    • Navigating to the Function Space Diary from the Functions Screen
    • Navigating to the Function Space Diary from the Quotes Screen
    • Navigating to the Function Space Diary from the Property Screen
    • Navigating to the Function Space Diary from the Property Pricing Admin Screen
    • Navigating to the Function Space Diary from the Function Space Diary Screen
    • About the Function Space Diary Time Scale Options in Siebel Open UI
  • Navigating Within the Function Space Diary Time Scale in Siebel Open UI
  • Navigating Within the Function Space Diary Time Range in Siebel Open UI
  • Moving Objects in the Function Space Diary
    • Moving a Booking to a Different Time or Function Space
    • Converting Between Specific Space Bookings and Category Bookings
    • Optioning and Overbooking a Specific Space
    • Optioning and Overbooking a Specific Category
    • Moving Space Hold Bookings
    • Restrictions That Apply to Moving Space Hold Bookings
    • Problems Moving Bookings with Backup Spaces to New Times
    • Exchanging Specific Space Bookings
    • Extending or shrinking Bookings
    • Restrictions on Moving Bookings
  • Changing Bookings in the Function Space Diary for Siebel Open UI
  • Assigning Category Bookings to Specific Spaces
    • Changing or Editing a Booking Inventory Status
  • Viewing Floor Plans in the Function Space Diary for Siebel Open UI
  • Adding a Function in the Function Space Diary View for Siebel Open UI
  • Copying a Function in the Function Space Diary View for Siebel Open UI
  • Filtering Function Space Diary for Siebel Open UI Display Options

25 Applying Quote and Order Pricing

• Applying Quote and Order Pricing
• About Quote and Order Pricing
• About Function Space Pricing
  • Function Space Room Rentals
  • Profit and Revenue Thresholds
    • Example of a Threshold Calculation with Applied Rules
  • Function Line Item and Revenue Data Repricing
    • Reprice Button
    • Reprice All Button
    • Refresh Button
• About Sleeping Room Pricing
  • Pricing and Room Occupancy
  • Complimentary Room Pricing
  • Scenarios for Weekday and Weekend Pricing
    • Applying Weekday and Weekend Pricing
    • Applying Average-Rate Pricing
  • Calculating Weighted Average Room Rates
  • Pricing and the Negotiation Floor
  • Minimum and Maximum Price
• About Suite Pricing
• About Quote Pricing for Meeting Packages
  • About Mapping Adjustment Types to Line Item Fields
  • About Mapping Rental Allocations to Function Space Line Items
  • About Split Menus in Meeting Packages
  • Scenario for Processing a Split Menu in a Quote Meeting Package
  • Scenario for Processing a Set Menu in a Quote Meeting Package
  • About Calculating Field Values for Quote Meeting Packages

26 Managing Hospitality Revenue

• Managing Hospitality Revenue
• About Managing Hospitality Revenue
• Scenario for Managing Hospitality Revenue
• Process of Managing Hospitality Revenue
• Completing the Revenue Evaluation Form
• Submitting a Quote for Revenue Evaluation
• Evaluating the Event Quote
• About Quote Evaluation Responses
  • Specifying and Assigning Evaluation Activities
  • Creating an Evaluation Response
  • Approving a Quote with a Negative Profit Variance
• Viewing the Quote Evaluation Response
• Updating and Reducing the Negotiation Floor Rate
  • Updating the Negotiation Rate (Sales Representative)
  • Modifying the Negotiation Floor Rate (Revenue Manager)

27 Finalizing a Quote, Managing Turnover, and Confirming Event Details

• Finalizing a Quote, Managing Turnover, and Confirming Event Details
• Scenario for Finalizing a Quote, Managing Turnover, and Confirming Event Details
• Roadmap for Finalizing a Quote and Managing Turnover
• Generating an Agreement from the Quote
• Setting an Event Quote Status to Definite
• Completing and Submitting the Turnover Checklist
• Reviewing the Turnover Checklist
  • Reviewing Quotes on the Turnover Evaluations Calendar
• Process of Gathering and Confirming Event Details
  • Confirming Sleeping Room Details
  • Confirming Function Space Details
  • Gathering and Confirming Function Details
  • Gathering and Confirming Additional Requirements
  • Managing Event Changes

28 Generating and Managing Event Orders

• Generating and Managing Event Orders
• About Event Orders
  • About Generating Event Orders
  • About Order Visibility
  • About Synchronizing Orders and Quotes
  • About Orders with Meeting Package Components
• Scenario for Generating and Managing Event Orders
• Process of Generating and Managing Event Orders
• Generating Primary Event Orders
• Creating Function Orders
• Changing an Event Order Associated with a Function
• Associating Event Orders with a Function Line Item
• Creating Functions on the Orders Screen
• Managing Meeting Package Orders
  • Adding Functions to an Order Meeting Package
  • Adding Function Line Items to an Order Meeting Package
• Creating a Hierarchy of Order Functions
• Viewing Line Items for an Event Order
• Adding Notes to an Event Order
• Adding Attachments to an Event Order
• Viewing the Total Discount for an Order
• Viewing Orders Associated with a Quote
• Viewing Event Checks Associated with an Order
• Viewing Event Order Specifications for Orders
• Viewing the Audit Trail for an Order Line Item

29 Generating Event Checks

• Generating Event Checks
• About Event Checks
  • About Generating Event Checks
  • About Package Event Checks
• Scenarios for Managing Event Checks
  • Generating Event Checks
  • Generating a Package Event Check
• Process of Generating Event Checks
  • Generating Trial Checks
  • Updating Event Orders
  • Generating Event Checks
    • Generating an Event Check for a Single Order
    • Generating Event Checks for All Orders in a Day for a Property
    • About Generated Event Checks
  • Adding, Changing, and Recalculating Event Check Line Items
    • Adding or Changing Line Items in an Event Check
    • Recalculating Taxes and Service Charges for an Event Check
  • Adding Meeting Packages to a Package Event Check
  • Adding Meeting Package Functions to a Package Event Check
  • Adding Nonfunction Line Items to a Package Event Check
  • Splitting Event Checks
  • Moving Line Items Between Event Checks
  • Viewing Billable and Nonbillable Event Check Line Items
  • Posting Event Checks
    • Posting a Single Event Check
    • Posting Event Checks in a Day for a Property
  • Reviewing Event Checks
  • Cancelling Posted Event Checks
• About Guest and Accounting Event Check Rules
• Event Check Calculation Rules
  • Meeting Package Products
  • Simple and Generic Products
  • Parent Products with Child Records
  • Mid-Tier Products with Parent and Child Records
  • Child Products Without Child Records
• Workflows for Event Checks Functionality
  • SHM Trial_Open Check Workflow
  • SHM Post Check Workflow
  • SHM Recalculate Invoice Items Workflow
  • TNT Wrapper Trial_Open Check Workflow
  • TNT Apply Package Workflow

30 Managing Hospitality Reports

• Managing Hospitality Reports
• About Hospitality Reports
• Roadmap for Administering Hospitality Reports
  • Configuring Headers for Hospitality Reports
    • Creating Global Report Headers
    • Setting Up Report Headers for a Property
    • Setting Up Report Headers for Property-Specific Products
    • Setting Up Report Headers for Non-Property-Specific Products
  • Associating Logos with Hospitality Reports
  • Setting Up Text for Taxes and Service Charges
  • Configuring Fields for Hospitality Reports
    • Modifying Formats and Mappings for Hospitality Report Fields
    • Mapping New Fields for Hospitality Reports
• Process of Converting the Banquet Event Order Report to a 12-Hour Format
  • Downloading the Banquet Event Order Report Template
  • Configuring the Banquet Event Order Report Template
  • Uploading the Modified Banquet Event Order Report Template
  • Configuring the STHeader Calculated Field
• Process of Generating Hospitality Reports
  • Adding Generic Comments to Event Report Headers
  • Adding Function-Specific Comments to Quote and Order Report Headers
  • Generating Hospitality Reports
• Hospitality Reports Reference
  • Account Profile Report
    • About the Account Profile Report
    • Fields in the Account Profile Report
  • Accounting Event Check Report
    • About the Accounting Event Check Report
    • Fields in the Accounting Event Check Report
  • Banquet Event Order Report
    • About the Banquet Event Order Report
    • Fields in the Banquet Event Order Report
  • Events Report
    • About the Events Report
    • Fields in the Events Report
  • Guest Event Check Report
    • About the Guest Event Check Report
    • Fields in the Guest Event Check Report
  • Pro Forma Event Check Report
    • About the Pro Forma Event Check Report
    • Fields in the Pro Forma Event Check Report
  • Resume Report
    • About the Resume Report
    • Fields in the Resume Report

31 User Properties Reference for Siebel Hospitality

• User Properties Reference for Siebel Hospitality
• About User Properties for Siebel Hospitality
• User Properties for Siebel Hospitality
  • Open Day Async
  • Parallel Quote Generation
• User Properties for Arrival Date Modifications
  • Applet User Properties for Arrival Date Modifications
    • Named Method: ShowDatePopup
  • Business Component User Properties for Arrival Date Modifications
    • Arrival Date BC Name
    • Arrival Date BC Name
    • Arrival Date Popup Applet
    • Arrival Date SearchSpec
    • Day Number: Room Block Refresh BC Name
    • Field Name: Arrival Date
    • Field Name: Arrival Date
    • Field Name: ChildFuncBCToRefresh
    • Field Name: ChildRoomBcToRefresh
    • Field Name: Function Instructions
    • Field Name: RoomBlock Instructions
    • Shift Functions
    • Shift RoomBlocks
    • Shift SubOpportunities
    • Sub Opportunity SearchSpec
• User Properties for Function Space Diary
  • Applet User Properties for Function Space Diary
    • Abbreviation Fields | ABBR 0
    • Abbreviation Fields | ABBR 1
    • Abbreviation Fields | ABBR 2
    • Abbreviation Fields | ABBR 3
    • Abbreviation Fields | ABBR 4
    • Actual and Abbreviation Field 1
    • Actual and Abbreviation Field 2
    • Actual and Abbreviation Field 3
    • Actual and Abbreviation Field 4
    • Actual and Abbreviation Field 5
    • Actual and Abbreviation Field 6
    • Actual and Abbreviation Field 7
    • Actual and Abbreviation Field 8
    • Actual and Abbreviation Field 9
    • Actual and Abbreviation Field 10
    • CanModifyLayout
    • Color Code Major Axis 1
    • Color Code Major Axis 2
    • Color Code Major Axis 3
    • Color Code Major Axis 4
    • Color Code Major Axis 5
    • Color Code Major Axis 6
    • Color Code Minor Axis 1
    • Color Code Minor Axis 2
    • Delimiter
    • Enable Color Icon
    • Icon Display Fields 0
    • Icon Display Fields 1
    • Icon Display Fields 2
    • Item Color Toggle Activate Fields
    • Item Color Toggle BC Name
    • Item Color Toggle Field
    • Item Time Display Toggle Time Label 9
    • Item Time Display Toggle Time Tooltip ABBR 0
    • Max X Pages
    • Max Y Rows Per Page
    • Month Day View
    • OnDoubleClick Invoke BC
    • OnDoubleClick Invoke Service
    • OnDoubleClick Invoke Service Method
    • Small Red Triangle Comment Icon
    • Special Date BC Name
    • Special Day Description
    • Special Day Type
    • Views Displaying Across The Months
    • Views Having No Y-Axis Header
    • Views Having Space Crunch for Icons
    • Weekend Admin BC Name
    • Y-Axis Header Display Format
  • TNT SHM Compact Function Space Diary Applet User Properties
    • Booking Drop Conflict Popup Default
    • Booking Drop Conflict Popup Name
    • DateTime Popup Name
    • Day Assignment Business Component
    • Day Assignment Date Field Name
    • Day Assignment Popup Applet
    • Drop Conflict Popup Name
    • End Date
    • Function Drop Conflict Popup Default
    • Function Drop Conflict Popup Name
    • Grid Background Color
    • Grid Line Color
    • Grid Line Style
    • Ignore Case Sensitivity
    • Ineffective Field
    • Item Admin Color BC Name
    • Item Admin Color BO Name
    • Item Admin Special Control BC Name
    • Item BC Assignable Field
    • Item BC Dependency Field
    • Item BC Drillable Field
    • Item BC Editable Field
    • Item BC Inventory Status Field
    • Item Border Style Fields
    • Item Border Style No Setup Time Fields
    • Item Border Style No Teardown Time Fields
    • Item Border Style No Turn Time Fields
    • Item Business Component
    • Item Drag Method
    • Item Drilldown Assignment
    • Item Drilldown Src Field Substitutes
    • Item Fill Style Fields
    • Item Function Business Component
    • Item Icon Clip Text LIC
    • Item Icon Clip Text LOV Name
    • Item Icon Fields
    • Item Icon Ids
    • Item Id Field
    • Item Join Field
    • Item Left Click Method
    • Item Resize Method
    • Item Right Click Method
    • Item Segment Left Click Methods
    • Item Time Dependency Fields
    • Item Time Dependency Tooltip Fields
    • Item Time Display Toggle LOV Type
    • Item Time Display Toggle Time Label 0
    • Item Time Display Toggle Time Label 1
    • Item Time Display Toggle Time Label 2
    • Item Time Display Toggle Time Label 3
    • Item Time Display Toggle Time Label 4
    • Item Time Display Toggle Time Label 5
    • Item Time Display Toggle Time Label 6
    • Item Time Display Toggle Time Label 7
    • Item Time Display Toggle Time Label 8
    • Item Time Display Toggle Time Label 10
    • Item Time Display Toggle Time Label 12
    • Item Time Display Toggle Time Label 13
    • Item Time Display Toggle Time Label 17
    • Item Time Display Toggle Time Tooltip 0
    • Item Time Display Toggle Time Tooltip 1
    • Item Time Display Toggle Time Tooltip 2
    • Item Time Display Toggle Time Tooltip 3
    • Item Time Display Toggle Time Tooltip 4
    • Item Time Display Toggle Time Tooltip 5
    • Item Time Display Toggle Time Tooltip 6
    • Item Time Display Toggle Time Tooltip 7
    • Item Time Display Toggle Time Tooltip 8
    • Item Time Display Toggle Time Tooltip 17
    • Item Time Fields
    • Item Time Ineffective Tooltip Fields
    • Item Time Unavailable Tooltip Fields
    • Item Tooltip Fields
    • Item Type Field
    • Item Unavailable Color Field
    • Number of Rows to Overlap
    • Parent BC Date Context Field
    • Sell Notes - Special Dates Business Component
    • Sell Notes - Special Dates Popup Applet
    • Sell Notes - Special Dates Start Date Field Name
    • Slider Width(Height)
    • Start Date
    • Time BC Start Time Field
    • Time Business Component
    • TNT CMT Same Time Frame - Show Move Popup Applet
    • Unavailable Field
    • X Axis Popup Height
    • X Axis Popup Width
    • X-Axis Background Color
    • X-Axis Height
    • X-Axis Line Color
    • X-Axis Line Style
    • Y Axis Join Field
    • Y-Axis Background Color
    • Y-Axis Business Component
    • Y-Axis Draw Sides
    • Y-Axis Drilldown Index Field
    • Y-Axis Drilldown Src Field Substitutes
    • Y-Axis Header Background Color
    • Y-Axis Header Label Text
    • Y-Axis Header Line Color
    • Y-Axis Header Line Style
    • Y-Axis Hierarchy
    • Y-Axis Hierarchy Drilldown Assignment
    • Y-Axis Item Dimensions
    • Y-Axis Item Fields
    • Y-Axis Item Font Colors
    • Y-Axis Item Icons
    • Y-Axis Item Tooltip Fields
    • Y-Axis Item Types
    • Y-Axis Left Click Methods
    • Y-Axis Line Color
    • Y-Axis Line Style
    • Y-Axis Line Width
    • Y-Axis Row Type Field
    • Y-Axis Width
  • Business Component User Properties for Function Space Diary
    • Color Code Holiday Type
    • Color Code Sell Note Type
    • Color Code Special Events Type
    • Diary User Preferences Fields
    • Enable Single Button Toggle
    • Format Specifier Major
    • Format Specifier Minor
    • Gantt Prefix
    • Include End Time in Label Major
    • Method Name 1
    • Parent Field 1
    • Pivot 1 Type 0
    • Pivot 1 Type 2
    • Scale Unit Major
    • Scale Unit Minor
    • Segments Per Page Major
    • Segments Per Page Minor
    • Spl Date BC Description Field
    • Spl Date BC End Date Field
    • Spl Date BC Start Date Field
    • Spl Date BC Type Field
    • Status Color Scheme LIC
    • Time Part BC Minor 3
    • Time Part BC Minor Property Field
    • Tool Tip Delimiter
    • Undo Method Name 1
    • Units Per Segment Major
    • Units Per Segment Minor
    • WithoutTentative:Field Name
    • WithoutTentative:Status
    • WithoutTentative:Undo Method Name
    • WithTentative:Undo Method Name
  • TNT SHM Gantt AX Date Time Interval PopUp Business Component User Properties
    • Activation Field 1
    • Major Label Drilldown Name
    • Minor Label Drilldown Name
    • Minor Default Day Part Duration
    • Minor Default Day Part Labels
    • Time Part BC Minor
    • Time Part BC Minor 2
    • TNT CMT CI Property Field Name
• User Properties for Sleeping Room Mapping
  • Business Component User Properties for Sleeping Room Mapping
    • Activation BC
    • Activation Field 1
    • Activation Field 2
    • Activation Field 3
    • Child BC
    • TNT SHM Arrival Date Field
    • TNT SHM Departure Date Field
    • TNT SHM Number of Nights Field
    • View Name
  • Integration Object User Properties for Sleeping Room Mapping
    • Date XMLTagName
• User Properties for Menus and Packages
  • Applet User Properties for Menus and Packages
    • BC Field Search LHS
    • BC Field Search LHS 1
    • BC Field Search LHS 2
    • CanInvokeMethod: NavigateToView
    • CanInvokeMethod: CopyRecord
    • Double Click Applet Method
    • Effective Dates Constraint BC
    • Enter Key Method
    • Mode
    • Mode
    • Named Method: CreateMenuPackages
    • Named Method: NavigateToView
    • Named Method: QuickAddItem
    • Parent BC Constraint Field
    • Parent BC Constraint Field 1
    • Parent BC Constraint Field 2
    • Popup
    • Popup
    • Popup
    • Popup Dimension
    • Popup Dimension
    • Product Search Fields
    • Search Spec Condition BC
  • Business Component User Properties for Menus and Packages
    • AddToCart Proxy Buscomp2
    • Aspect Default Value: Menu
    • Aspect Default Value: Menu
    • Aspect Default Value: MenuEventItem
    • Aspect Default Value: Package
    • Aspect Default Value: Package
    • CanInvokeCustomMethod 1
    • CanInvokeCustomMethod 2
    • Deep Copy
    • Deep Copy
    • Deep Copy
    • Field Name: IsExtendedQuantity
    • Field Name: IsMenuPackageType
    • Field Name: TNT TaxRequired Flag
    • Field Name: TNT TopLevelParentFlag
    • Field Name: TNT TopLevelParentPIP
    • Field Read Only Field: Product
    • IsParentMPTypeField
    • Line Items BC Name: Quote
    • Line Items BC Name: TNT Function Line Item Quick Entry View
    • Line Items BC Name: TNT SHM Function
    • Line Items BC Name: TNT SHM Order Entry
    • Line Items BC Name: TNT SHM Order Function Line Items View
    • Line Items BC Name: TNT SHM Quote Function Line Items View
    • Line Items BO Name: Quote
    • Line Items BO Name: SHM Invoice
    • Line Items BO Name: TNT SHM Function
    • Line Items BO Name: TNT SHM Order Entry
    • Line Items BO Name: TNT SHM Templates
    • Menu Item Field Map 1
    • Named Method
    • Named Method 1
    • Named Method 4
    • Named Method 7
    • Named Method 8
    • Named Method 8
    • Named Method 9
    • Named Method 10
    • Named Method 11
    • Named Method 13
    • Named Method 14
    • Named Method 15
    • Named Method 15
    • Named Method 16
    • Named Method 17
    • Named Method 17
    • Named Method 18
    • Named Method 19
    • Named Method 21
    • Named Method 22
    • On Field Update Invoke
    • On Field Update Invoke
    • On Field Update Invoke
    • On Field Update Invoke
    • On Field Update Invoke 1
    • On Field Update Invoke 1
    • On Field Update Invoke 1
    • On Field Update Invoke 1
    • On Field Update Invoke 10
    • On Field Update Invoke 11
    • On Field Update Invoke 12
    • On Field Update Invoke 13
    • On Field Update Invoke 13
    • On Field Update Invoke 14
    • On Field Update Invoke 15
    • On Field Update Set 10
    • On Field Update Set 11
    • On Field Update Set 47
    • On Field Update Set 48
    • Package Item Field Map 3
    • Parent Item Product Type
    • Parent Item Product Type
    • Parent Pick Field
    • Parent Product Type
    • Parent Product Type
    • Pick List SearchSpec:MenuEventItem
    • Pick List SearchSpec:Package
    • Prefix For Custom Product
    • Product BC Name: TNT Function Line Item Quick Entry View
    • Product BC Name: TNT SHM Order Function Line Items View
    • Product BC Name: TNT SHM Quote Function Line Items View
    • Recursive Link
    • Revenue Adjusted Price Field
    • Template Copy Fields
    • TNT Allocation Validation Diff
    • TNT Extended Net Price Flag
    • TNT Item Price Field
    • TNT Manual Allocation Field
    • TNT MPType Flag
    • TNT No Display Flag
    • TNT SHM Line Item Total Field
    • TNT SHM Line Item Total Field
• User Properties for Histories and Futures
  • Applet User Properties for Histories and Futures Functionality
    • Apply Custom Visibility
    • Default Aspect
    • Default Aspect
    • Default Aspect
    • Get Service Method
    • Get Service Name
  • Business Component User Properties for Histories and Futures
    • Activation BC 1
    • Activation BC 2
    • Activation BC 3
    • Activation Fields
    • Activation Fields
    • Activation Fields
    • Activation Fields
    • All Historical Opportunities
    • All Properties
    • Apply Visibility Field
    • Aspect BC ReadOnly: History
    • Aspect BC ReadOnly: History
    • Aspect Child BC ReadOnly: History
    • Aspect Child BC ReadOnly: History
    • Cluster BC
    • Cluster BO
    • Clusters
    • Clusters Historical Opportunities
    • Deep Copy 1
    • Deep Copy 2
    • Deep Delete 1
    • Deep Delete 2
    • Employee BC
    • Employee BO
    • Event Template Id
    • Field Read Only Field: Locked Flag
    • My Historical Opportunities
    • My Properties
    • On Field Update Invoke
    • Parent Pick Field
    • Parent Pick Field
    • Property BC
    • Skip Setup Style Initialization
    • Template Copy Fields
    • Template Copy Fields
• User Properties for Event Checks
  • Applet User Properties for Event Checks
    • CanInvokeMethod: ConfirmVoidEventCheck
    • CanInvokeMethod: CopyRecord
    • CanInvokeMethod: DeleteRecord
    • CanInvokeMethod: PostCheck
    • CanInvokeMethod: RecalculateInvoiceItemsAndTaxes
    • CanInvokeMethod: ShowPopup
    • CanInvokeMethod: VoidEventCheck
    • Disable Buscomp Hierarchy
    • OverridePopupVisibility
    • View Aspect: SHM Invoice Detail View
    • View Aspect: SHM Invoice Detail View (Accounting)
    • View Aspect: SHM Invoice More Info View (Detail)
    • View Aspect: TNT SHM All Across Organizations Invoice List View
    • View Aspect: TNT SHM All Invoices by Cluster View
    • View Aspect: TNT SHM All Invoices by Quote Property View
    • View Aspect: TNT SHM Event Check Line Item Attribute View
    • View Aspect: TNT SHM Event Check Line Items More Info View
    • View Aspect: TNT SHM Event Check Notes View
  • Business Component User Properties for Event Checks
    • Aspect BC ReadOnly: TNT_EVENT_CHECK_STATUS
    • Aspect Child BC ReadOnly: TNT_EVENT_CHECK_STATUS
    • State Model
  • Business Service User Properties for Event Checks
    • Async Workflow Call for Source Recalculate Invoice
    • Recalculate Workflow Name
    • Order Item BC Name
• User Properties for Banquet Event Order Report
  • Applet User Properties for Banquet Event Order Reports
    • IsSearchSpecFldMVG
    • Named Method 1: DeleteRecord
    • Named Method 2: DeleteRecord
    • SearchSpecField
  • Business Component User Properties for Banquet Event Order Reports
    • Copy Function Calculate Price: Quote
    • Disable Hierarchy: SHM Invoice
    • Disable Hierarchy: TNT SHM Order Entry
    • Field Read Only Field: Date
    • Field Read Only Field: Day#
    • Field Read Only Field: Day#
    • Field Read Only Field: Start Date
    • IsSearchSpecFldMVG
    • Menu Item Field Map 7
    • Menu Item Field Map 7
    • Named Method 1
    • Named Method 2
    • Named Method 3
    • Named Method 3
    • Named Method 11
    • On Field Update Invoke 1
    • On Field Update Invoke 16
    • On Field Update Invoke 17
    • On Field Update Invoke 18
    • On Field Update Invoke 19
    • On Field Update Set
    • On Field Update Set 1
    • Package Item Field Map 6
    • Package Item Field Map 6
    • SearchSpecField
    • Sequence Field
    • Template Copy Fields
    • Template Copy Fields
• User Properties for Space Hold
  • CanInvokeMethod: ReleaseInventory
  • Enable Sub Function Dependency At Detail Function
  • Item BC Search Space
  • Load Business Component Name
  • Named Method 3
  • Named Method 11
  • Named Method 12
  • Sort Specification Field
  • Sort Specification Field
  • TNT SHM Field Names
  • TNT SHM Field Names
  • TNT SHM Has Function Space Field
  • TNT SHM Has Function Space Field
  • TNT SHM Parent Function Field Names
  • TNT SHM Parent Function Field Names
  • TNT SHM Parent Function Write Field Names
  • TNT SHM Write Field Names
  • ViewMode Sort:3
  • ViewMode Sort:3
• User Properties for Run of House
  • AddSellNoteRowOnTop
  • Pivot 0 BC Sort Spec
  • ROH Main Search Spec Field Name
  • ROH Sub Search Spec Field Name
• User Properties for Sleeping Room Taxes and Service Charges
  • Calculate Tax & Service Charges for Room
  • Consider Complimentary
  • TNT SHM Calc Revenue For Which Field
  • TNT SHM Total Service Charge Amount Field
  • TNT SHM Total Tax Amount Field
  • TNT SHM Weekend Total Service Charge Amount Field
  • TNT SHM Weekend Total Tax Amount Field
• User Properties for Pivot Applets
  • Applet User Properties for Pivot Applets
    • BC Date Context Field
    • Button Drilldown
    • CanModifyLayout
    • Parent BC Date Context Field
    • Parent Src Field Default
    • Popup Applet Name
    • Popup BC Name
    • Popup End Date Field
    • Popup Start Date Field
    • Refresh Applet
  • Business Component User Properties for Pivot Applets
    • BC Name Field
    • BO Name Field
    • Column Name Field
    • Dyn Field Name Field
    • Enable Single Button Toggle
    • Method Name 1
    • Undo Method Name 1
    • WithTentative:Undo Method Name
    • WithoutTentative:Field Name
    • WithoutTentative:Status
    • WithoutTentative:Undo Method Name
    • Pivot 0 Aggregate Type
    • Pivot 0 BC Name
    • Pivot 0 BC Search Spec
    • Pivot 0 BC Sort Spec
    • Pivot 0 BO Name
    • Pivot 0 Can Update
    • Pivot 0 Dynamic Field
    • Pivot 0 Group Field
    • Pivot 0 Parent Filter Field 0
    • Pivot 0 Parent Filter Field 1
    • Pivot 0 Type 0
    • Pivot 0 Type 1
    • Pivot 0 Type 2
    • Pivot 0 Type 3
    • Pivot 0 Type 4
    • Pivot 1 Aggregate Type
    • Pivot 1 BC Name
    • Pivot 1 BC Search Spec
    • Pivot 1 BO Name
    • Pivot 1 Dynamic Field
    • Pivot 1 Group Field
    • Pivot 1 Parent Filter Field 0
    • Pivot 1 Parent Filter Field 1
    • Pivot 1 Type 0
    • Pivot 1 Type 0 Sub Group 0
    • Pivot 1 Type 1
    • Pivot 1 Type 2
    • Pivot 1 Type 2 Sub Group 0
    • Pivot 2 Aggregate Type
    • Pivot 2 BC Name
    • Pivot 2 BC Search Spec
    • Pivot 2 BO Name
    • Pivot 2 Dynamic Field
    • Pivot 2 Group Field
    • Pivot 2 Parent Filter Field 0
    • Pivot 2 Parent Filter Field 1
    • Pivot 2 Type 0
    • Pivot 2 Type 1
    • Pivot 2 Type 2
    • Pivot 2 Type 3
    • Pivot Calc Type 0
    • Pivot Date Range
    • Pivot Dynamic Field Format
    • Pivot LOV Type
    • Pivot Static Field 0
    • Pivot Static Field 1
    • Pivot Static Field 2
    • Room Name Field
    • Total Availability Applet Name
    • Pivot Calc Type 1
    • Pivot Calc Type 2
    • Pivot Calc Type 3
    • Pivot Calc Type 4
    • Pivot 0 Group by Group Field
    • Pivot 0 Type 5
    • Pivot 0 Type 6
    • Pivot 0 Type 7
    • Pivot 0 Type 8
    • Pivot Static Field 3
    • DCPivot Attribute LOV Name
    • DCPivot Attribute List 0
    • DCPivot Attribute List 1
    • DCPivot Attribute List 2
    • DCPivot DC Field Format
    • DCPivot DC Set Size
    • DCPivot DC Totals Field
    • DCPivot DC Unit Size
    • DCPivot Data BusComp
    • DCPivot Data Search Spec
    • DCPivot Default DC DataType
    • DCPivot Default DC FieldName
    • DCPivot Group Key List 0
    • DCPivot Update Primary BC
    • TNT AvoidBookmark
  • Virtual Business Component User Properties for Pivot Applets
    • DCPivot Aggregation
    • DCPivot Attribute List 3
    • DCPivot Attribute List 4
    • DCPivot Attribute Read-Only List 0
    • DCPivot Attribute Read-Only List 1
    • DCPivot Data BusComp Link
    • DCPivot DC Horizontal Totals
    • DCPivot DC Vertical Totals
    • DCPivot Group Key List 1
    • DCPivot Group Key List 2
    • DCPivot Parent Search Field
    • Field Read Only Field: Authorization Level
    • Sum BC Name
    • Sum Field 1
    • Sum Field 2
    • Sum Field 3
    • Sum Field 4
    • Sum Field 5
    • Sum Key Field 1
    • Sum Key Field 2
• User Properties for Meeting Packages
  • Applet User Properties for the Function Space Diary
    • Diary User Preferences for End Time
    • Diary User Preferences for Start Time
    • Item Color Fields
    • Item Mouse Over Ids
    • Item Time TurnTime Toggle BC Method
    • Restrict Diary BC Date
    • Retain Unreserve Popup Default
    • Retain Unreserve Popup Name
    • Transient Suite Field
    • Views Having No Space for Icons in Major Axis
    • Weekend BC Activation Field 1
    • Weekend BC Activation Field 2
    • Weekend BC Activation Field 3
    • Y-Axis Drill Down Enable
    • Y-Axis Mouse Over Cursor Ids
  • Business Component User Properties for the Function Space Diary
    • Activation Field 2
    • Color Code Weekend Type
    • Default Function Space Type
    • Default Start Date Time
    • Editable for TimeScale
    • GRC View:TNT SHM Site Function Space Diary Total Availability View
    • Parent StartDate Field
    • Time Part BC Major
    • Time Part BC Minor End Date Field
    • Time Part BC Minor End Time Field
    • Time Part BC Minor Name Field
    • Time Part BC Minor Start Date Field
    • Time Part BC Minor Start Time Field
    • TimeScale:Day/Day-Part
    • TimeScale:Day/Half-Hour
    • TimeScale:Day/Hour
    • TimeScale:Day/Quarter-Hour
    • TimeScale:Month/Day
    • TimeScale:Month/Day-of-Week
    • TimeScale:Month/Day-of-Week/Day Part
    • TimeScale:Week/Day
    • TimeScale:Week/Day/Day Part
    • TNT SHM Site Function Space Diary Total Availability View:BC 1
    • Total Availability Applet Name
    • Use Working Hours
    • X-Axis Drill Down Enable
  • Business Component User Property for Opportunities
    • Template Copy History
  • Applet User Properties for Quotes
    • Quote Item BC Name
    • Quote Meeting Pkgs BC
  • Business Component User Properties for Quotes
    • Exclude Function For Time Shift
    • Exclude RmBlk For Time Shift
    • Field Core Flg
    • Field Name: Shifted Start Date
    • Field Name: TNT Meeting Package Picklist Search Spec
    • Quote Revised Item BC
    • Time Shift: Meeting Pkg BC Name