• Title and Copyright Information
• Preface
• 1 Configure Applications
  • Add a New Application
  • Set the Applications Page in Read-Only Mode
• 2 Integration With Oracle Fusion Service and Service Logistics
  • Oracle Fusion Service to Oracle Fusion Field Service Integration OIC Recipe
  • Configure Oracle Fusion Service
  • Enable Integration Flow From Oracle Fusion Field Service
  • Enable Service Logistics to Oracle Fusion Field Service
  • Use Item Catalog from Oracle Fusion Service and Service Logistics without Using Oracle Integration
  • Add Oracle Fusion Service and Service Logistics as an Application to use Item Catalogs
• 3 Integration With Oracle Fusion Knowledge Service
  • Set Up Oracle Fusion Knowledge Management
  • Add the Oracle Knowledge Button to a Context Layout Page
  • Error Information And Messages
• 4 Integration With Oracle Content
  • Oracle Content
  • Configure Search Parameters
  • Set Up the Context for Knowledge Search
  • Error Information And Messages
• 5 Integration With Oracle Digital Assistant
  • Enable Helpdesk with Oracle Digital Assistant
  • Configure Oracle Digital Assistant for Connecting With Helpdesk
  • Conversation Between Mobile Worker and ODA
  • Transfer of Conversation from ODA to Helpdesk Operator
  • Use Custom Components
• 6 Integration With Oracle HCM Cloud
  • About Oracle HCM Cloud
  • Configure Oracle HCM Cloud
  • Oracle Fusion Field Service and Oracle HCM Cloud Mapping
• 7 Integration With Oracle Integration
  • Oracle Fusion Service to Oracle Fusion Field Service Integration OIC Recipe
  • Oracle Integration Adapter
  • Add an Oracle Integration Application
  • Modify an Oracle Integration Application
  • Delete an Oracle Integration Application
  • View an Oracle Integration Application Details
  • Support for Decimal Values
• 8 Integration With Oracle Internet of Things
  • About Oracle Internet of Things Cloud Service
  • Preventive Maintenance
  • Outage
  • View the Asset Details Screen
  • Configure Oracle Integration for IoT Integration
  • Configure IOTCS Integration
    • Create the Device Model in the IoT Platform
    • Set Up the IOT Data Simulator
    • Create and Configure Assets
    • Configure Rules
    • Set up the Application Settings in the IoT Platform
    • Create a New Integration Cloud Service Integration in the IoT Platform
    • Show Asset Details by Enabling Widgets in IoT
  • Set Up Oracle Fusion Field Service to Enable the Integration
    • Create Activity Type
    • Configure Core Application for the New Activity Type
    • Set Up the Properties for Activity Types
• 9 Integration With Oracle Knowledge Advanced
  • About This Integration
  • Configure Pass-Through Authentication
• 10 Integration with Oracle Cloud Infrastructure Object Storage
  • Configure an Application for Oracle Cloud Infrastructure Object Storage
• 11 Other Applications
  • About the Daily Extract
    • Set Permission for Daily Extract Configuration
    • Configure Daily Extract Start Time
    • About Extraction Files
    • About the Extraction Period
    • Create a Daily Extract file
    • Regenerate the Daily Extract files
    • Configure Daily Extract File Structure
    • Remove Daily Extract Files
    • Download Daily Extract Files via REST Core API
    • Data Sets
      • Available Data Sets for Extraction
      • About Extraction Details and Examples
      • Details and Examples: Activity Fields Data Set
      • Details and Examples: Activity Work Skill Fields Data Set
      • GPS data fields (gpstracks)
      • Details and Examples: Inventory Fields Data Set
      • Details and Examples: Message Fields Data Set
      • Details and Examples: Manual Move Fields Data Set
      • Details and Examples: PAS Answer Fields Data Set
      • Details and Examples: PAS Question Fields Data Set
      • Details and Examples: Property Fields Data Set
      • Details and Examples: Property File Fields Data Set
      • Details and examples: Property Lookup Fields data set
      • Details and Examples: Route Fields Data Set
      • Details and Examples: Resource Fields Data Set
      • Details and Examples: Resource Location Fields Data Set
      • Details and Examples: Resource Property Fields Data Set
      • Details and Examples: Resource Work Skill Fields Data Set
      • Details and Examples: Routing Run Result Fields Data Set
      • Details and Examples: Service Request Fields Data Set
      • Details and Examples: Time Slot Fields Data Set
      • Details and Examples: Type List Fields Data Set
      • Details and Examples: User List Fields Data Set
      • Details and Examples: User-Resource Relation Fields Data Set
  • Oracle Analytics
    • Data Fields and Structure
      • Available Activity Fields
      • Activity Link Fields
      • Activity Work Skill Fields
      • Broadcast Status Fields
      • Chat Fields
      • Chat Message Fields
      • Chat Participant Fields
      • GPS Track Fields
      • Inventory Fields
      • Message Fields
      • Message Text Fields
      • PAS Answer Fields
      • PAS Question Fields
      • Property Fields
      • Property Lookup Fields
      • Required Inventory Fields
      • Resource Fields
      • Resource Location Fields
      • Resource Preference Fields
      • Resource Property Fields
      • Resource Work Skill Fields
      • Route Fields
      • Routing Run Result Fields
      • Service Request Fields
      • Time Slot Fields
      • Type List Fields
      • User List Fields
      • User Resource Relation Fields
    • Add an Oracle Analytics Channel
    • Configure SSO in Oracle Analytics
    • Add Parameter Values in Embedded Reports
    • New Sample Data Models and Reports For Oracle Analytical Cloud
    • Import Fields and Entities in Oracle Field Service
    • Import and Use Sample Reports in Oracle Analytical Cloud
    • Sample Data Model For Oracle Analytical Cloud
  • Oracle Autonomous Database
    • Data Fields and Structure for Oracle Field Service
      • Oracle Field Service Available Activity Fields
      • Activity Link Fields
      • Activity Work Skill Fields
      • Broadcast Status Fields
      • Chat Fields
      • Chat Message Fields
      • Chat Participant Fields
      • GPS Track Fields
      • Inventory Fields
      • Message Fields
      • Message Text Fields
      • PAS Answer Fields
      • PAS Question Fields
      • Property Fields
      • Property Lookup Fields
      • Required Inventory Fields
      • Resource Fields
      • Resource Location Fields
      • Resource Preference Fields
      • Resource Property Fields
      • Resource Work Skill Fields
      • Route Fields
      • Service Request Fields
      • Time Slot Fields
      • Type List Fields
      • User List Fields
      • User Resource Relation Fields
    • Configure Real-Time Data Integration With Oracle Autonomous Database
      • Configure Pre-built Data Visualization Reports for Oracle Analytics
      • Configuration Statuses for Autonomous Database Integration to Field Service
      • Fields not Available for BICS/Oracle Autonomous Database data Transmission
      • Supported Fields for Data Transmission
    • Export and Import DBaaS/Daily Extract Configurations
    • Configure SSO
• 12 Troubleshooting
  • Troubleshooting Applications
• 13 Revision History