Oracle ATG Web Commerce Business Intelligence – Using ATG Business Intelligence creates reports that allow you to track various aspects of your ATG Service installation. Using Data Warehouse, this reporting is started on an agent server using the Service.KnowledgeDatWarehouse module. Refer to the ATG Business Intelligence Installation and Configuration Guide for information

Oracle ATG Web Commerce Service Center – Using Commerce Service Center enables an agent to perform Oracle ATG Web Commerce site tasks, such as creating and managing customer profiles, creating and managing orders, issuing refunds and exchanges, processing returned items, and researching customer activity. Refer to the ATG Commerce Service Center Installation and Programming Guide for additional information