ATG Service works in tandem with the following ATG products. These products must be installed and configured to work with ATG Service.:
ATG Content Administration – ATG Service uses ATG Content Administration for solution deployment, versioning, and workflows. Also used for deployment of administrative changes including Self Service configurations, Knowledge Manager configurations, and solution meta data. For additional information, refer to the ATG Content Administration Programming Guide
Oracle ATG Web Commerce platform – ATG Service uses the following ATG platform components. For additional information on these components, refer to the ATG Platform Programming Guide:
DPS
– external profile repository (customers)DPS.InternalUsers
– internal profile repository (support agent)DSS
– scenarios, slots, and targeters for personalization panels.BIZUI
– Service Administration runs as a panel in the Business Control CenterWEBUI
– The agent workspace heavily leverages the Dojo libraryAGENT
– Uses the agent module for agent events used in Knowledge Manager reporting
Oracle ATG Web Commerce Search – ATG Service uses Search for searching, browsing, hot solutions, top solutions and best bets lists. The
SearchAdmin
module must be running so solutions may be indexed. Refer to the ATG Search Installation and Configuration Guide for additional information