workspaceLogin

Allowed to login and use Service Center client

Research Page

findTab

Allowed to access research page

Search

ResearchSearchPanel

Allowed to access search panel in Research/Find

Browse

ResearchBrowsePanel

Allowed to access browse topic panel in Research/Find

Results

ResearchResultsPanel

Allowed to access results panel in Research/Find

View Document

ResearchFileDocumentPanel

Allowed to access view file document panel in Research/Find

View Solutions

ResearchSolutionDocumentPanel

Allowed to access view solution document panel in Research/Find

Properties

ResearchSolutionPropertiesPanel

Allowed to access view solution properties panel in Research/Find

Solution Tasks

ResearchSolutionTasksPanel

Allowed to access view solution tasks panel in Research/Find

Associated Tickets

ResearchSolutionTicketsPanel

Allowed to access view solution cases panel in Research/Find

History

ResearchSolutionHistoryPanel

Allowed to access view solution history panel in Research/Find

Contribute Page

ContributeTab

Allowed to access contribute page

Authoring

ContributeAuthoringPanel

Allowed to access author solution panel in Contribute

Properties

ContributePropertiesPanel

Allowed to access edit solution properties panel in Contribute

Task Assignment

ContributeTaskAssignmentPanel

Allowed to access assign solution task panel in Contribute

History

ContributeHistoryPanel

Allowed to access view solution history panel in Contribute

Contribute-Research Split Screen

researchColumn

Allowed to access contribute-research split screen

Merge

ContributeMergePanel

Allowed to access merge solutions panel in Contribute

Quick Find

ContributeQuickFindPanel

Allowed to access quick find panel in Contribute/Research

View Results

ContributeResultsPanel

Allowed to access quick find solution results panel in Contribute/Research

View Document

ContributeViewFileDocumentPanel

Allowed to access research view file document panel in Contribute/Research

View Solution

ContributeViewSolutionPanel

Allowed to access research view solution document panel in Contribute/Research

Similar Content

ContributeFindSimilarPanel

Allowed to access find similar solutions panel in Contribute/Research

Possible Duplicates

ContributeFindPossibleDupleate

Allowed to access find possible duplicates

Respond Page

respondTab

Allowed to access respond page

Browse Content

RespondBrowseContentPanel

Allowed to access content browser panel in Communicate

Linked Documents

RespondLinkedSolutionsPanel

Allowed to access linked solutions panel in Communicate

Compose Message

RespondComposeMessagePanel

Allowed to access send message panel in Communicate

Tasks Page

tasksTab

Allowed to access tasks page

Solution Queue

TasksAuthoringTasksPanel

Allowed to access task list panel in Tasks

Solution Review Queries

TasksReviewSolutionQueriesPanel

Allowed to access task list review queries panel in Tasks

My Tickets

TasksMyTicketsPanel

Allowed to access my tickets panel in Tasks

All Tickets

TasksAllTicketsPanel

Allowed to access all tickets panel in Tasks

Authoring Tasks

TasksAuthoringTasksPanel

Allowed to access the authoring tasks panel

Solution Queries

QueryBuilderSolutionQueriesPanel

Allowed to access solution queries panel in Query Builder

Query Results

QueryBuilderResultsPanel

Allowed to access query results panel in Query Builder

Query Editor

QueryBuilderEditorPanel

Allowed to access solution query editor panel in Query Builder

Tickets Page

ticketsTab

Allowed to access tickets page

Ticket Search

TicketsSearchPanel

Allowed to access ticket search panel in Tickets

Search Results

TicketsResultsPanel

Allowed to access ticket search results panel in Tickets

Customer Information

TicketsCustomerInformationPanel

Allowed to access ticket customer info panel in Tickets

Ticket Summary

TicketsSummaryPanel

Allowed to access ticket summary panel in Tickets

Ticket Activity

TicketActivityPanel

Allowed to access ticket history panel in Tickets

Customers Page

customersTab

Allowed to access customers page

Customer Search

CustomerSearchPanel

Allowed to access customer search panel in Customer

Customer Results

CustomerResultsPanel

Allowed to access customer search results panel in Customer

Customer Information

CustomerInformationPanel

Allowed to access customer info panel in Customer

Ticket History

CustomerTicketHistoryPanel

Allowed to access customer ticket history panel in Customer

Order History

CustomerOrderHistoryPanel

Allowed to access customer order history panel in Customer

Create Customer

CustomerCreatePanel

Allowed to create a customer account in Customer

Customer Slots

CustomerSlotsPanel

Allowed to access customer slots information panel in Customer

Utilities

sidebarColumn

Allowed to access helpful utility panels

Favorites

HelpfulFavoritesPanel

Allowed to access favorites panel in Helpful Panels

Hot Solutions

HelpfulHotSolutionsPanel

Allowed to access hot solutions panel in Helpful Panels

Management Tool Box

HelpfulManagementToolboxPanel

Allowed to access management toolbox panel in Helpful Panels

Open By ID

HelpfulOpenByIDPanel

Allowed to access open solution panel in Helpful Panels

Recent Searches

HelpfulRecentSearchesPanel

Allowed to access recent search criteria panel in Helpful Panels

Recent Tickets

HelpfulRecentTicketsPanel

Allowed to access recent tickets panel in Helpful Panels

Recently Viewed

HelpfulRecentlyViewedPanel

Allowed to access recent documents panel in Helpful Panels

Recommended Reading

HelpfulRecommendedReadingPanel

Allowed to access recommended reading panel in Helpful Panels

Search Results

HelpfulSearchResultsPanel

Allowed to access search results panel in Helpful Panels

View Information

HelpfulViewInformationPanel

Allowed to access info panel in Helpful Panels

Available Panels

Note: Available Panels does not require access rights.

Preferences

GlobalPanel

Allowed to access general preferences panel in Preferences

<error panels>

ErrorPanel

Allowed to access any error panel