Service Center Administration

You can control which users can access different parts of Service Center administration section. Service Center administration rights are shown in the following table.

Service Center Access Right

Grants Access to

serviceAdminWorkspaceAdminRight

Overall Service Center section; if this right is not present, then no Service Center administration operation can be performed

serviceAdminWorkspaceGlobalSettingsPageRight

Global Service Center Settings page

serviceAdminWorkspaceGlobalGeneralPageRight

Global: General Settings page

serviceAdminWorkspaceGlobalHelpfulPageRight

Global: Helpful Panels page

serviceAdminWorkspaceGlobalUserPreferencesPageRight

Global: User Preferences Defaults page

serviceAdminWorkspaceGlobalOrganizationListPageRight

Global: Organization Lists page

serviceAdminWorkspaceGlobalManageSlotsPageRight

Global: Manage Slots page

serviceAdminWorkspaceGlobalPersonalizationPageRight

Global: Offer Management Settings page

serviceAdminWorkspaceKnowledgeSettingsPageRight

Knowledge Settings page

serviceAdminWorkspaceKnowledgeSearchPageRight

Knowledge: Search page

serviceAdminWorkspaceKnowledgeResultsPageRight

Knowledge: Results page

serviceAdminWorkspaceKnowledgeTopicsPageRight

Knowledge: Topics page

serviceAdminWorkspaceKnowledgeLanguagesPageRight

Knowledge: Languages page

serviceAdminWorkspaceKnowledgeContributePageRight

Knowledge: Contribute page

serviceAdminWorkspaceSolutionClassesPageRight

Solution Classes main page

serviceAdminWorkspaceSolutionClassesGlobalFieldPageRight

Solution Classes: Global Field Definitions page

serviceAdminWorkspaceSolutionClassesSolutionClassPageRight

Solution Classes: Solution Class Definitions page