The following provides information on the UserOption item. These options are keyed off the ID of a user, and are used only by agents. These options, which are edited in the Service UI, are unversioned.
| Table | Column | Data-Type | Description | 
|---|---|---|---|
| 
 | 
 | string | Defines a user option that can override a  | 
| 
 | string | The ID of the user associated with the option | |
| 
 | string | Unique logical name for the option | |
| 
 | string | Overrides the option value | |
| 
 | string | Provides the default value | |
| 
 | string | Provides the name of the access right that controls the editing | |
| 
 | Boolean | Identifies if the option can contain multiple values. | |
| 
 | integer | Identifies the option data type: code= code= code= code= code= code= | |
| 
 | 
 | string | Identifies the option ID for providing additional data for a customized user option | 
| 
 | string | Identifies the  | |
| 
 | string | Identifies the  | |
| 
 | 
 | array | Values allowed when option is edited by enumeration | 

