Favorite Query Tables

The following provides information on the FavoriteQuery item. The FavoriteQuery repository item allows users to bookmark personal favorite queries. If they have the adequate permission, agents can also bookmark favorite queries to share with other users. These group favorite queries are referred to as recommended reading in Knowledge Manager.

Table

Property

Data-Type

Description

svc_fav_query

id

Tracks queries saved as favorites

userId

Profile ID of query user

type

enumerate

Attribute useCodeForValue value is false by default

code=10000
value=solution

code=10010
value=review

name

description

svc_fav_query_org

organizationIds

set

Defines the organizations that can view this query.