ATG Knowledge Manager Guide for Business Users

Designed to help business users understand and work with Knowledge Manager using the Service Center user interface. Describes how to perform typical tasks such as searching for content to help customers, creating complex search queries, authoring content, and sending content via e-mail.

ATG Ticketing User Guide

Describes using ATG Ticketing, including creating, modifying, and working with tickets. Designed for both Service Administrators and Business Users.

ATG Service Center UI Programming Guide

Describes the framework of Service Center, the user interface for ATG Service and Oracle ATG Web Commerce Service Center.

ATG Content Administration Programming Guide

Describes how to set up and customize ATG Content Administration and its browser-based user interface, the Oracle ATG Web Commerce Business Control Center. Also describes how to deploy content to a production Web site. Intended for system administrators, developers, and page developers.

ATG Business Control Center Administration and Development Guide

Describes how to configure and customize the Business Control Center. Also describes how to manage user profiles and create organizations and roles. Intended for technical audiences.

ATG Multiple Application Integration Guide

Provides “best practice” instructions for installing, configuring, and running multiple ATG applications in an integrated environment.

ATG Platform Programming Guide

Presents a detailed description of Nucleus programming concepts for developers and other advanced users.