Allow Contact Us

Specifies whether or not to display the Contact Us page.

Use CSS

Selects an external or internal CSS for the document page.

Service Escalation method

You can select the method for Service Escalation from the following list: e-mail, ticket, none

Pre-fill profile fields checkbox

You can specify whether or not to fill in the Contact Us form fields with the information from the user’s profile.

Show Additional Info to User checkbox

This setting controls the display of another panel with the user’s Answers Viewed and Search History.

Show Escalation Terms

This setting controls the display of your escalation terms.

Show problem category

This setting controls the display of the problem category used to route help requests to ticket queues.