Oracle Auto Service Request (ASR) speeds and facilitates reporting and issues and opening service requests in the unlikely event that the switch encounters a problem. For more information about Oracle ASR, see Oracle Auto Service Request Software.
If the switch encounters a problem, the ASR client sends ASR information to an endpoint, which is either a URL directly in the Oracle Services organization, or an ASR relay which indirectly connects to Oracle Services. By default, Oracle ASR is disabled.
For example, this could be a specific URL in the Oracle Support organization. The default URL can be used, or you can point the endpoint at an ASR relay.