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Updated: September 2015
Sun Netra T5440 Server
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Chapter 1 Server Diagnostics
1.1 Fault on Initial Power Up
1.2 Server Diagnostics Overview
1.2.1 Memory Configuration and Fault Handling
1.2.1.1 Memory Configuration
1.2.1.2 Memory Fault Handling
1.2.1.3 Troubleshooting Memory Faults
1.3 Using LEDs to Identify the State of Devices
1.3.1 Front and Rear Panel LEDs
1.3.2 Hard Drive LEDs
1.3.3 Power Supply LEDs
1.3.4 Ethernet Port LEDs
1.4 Using the Service Processor Firmware for Diagnosis and Repair Verification
1.4.1 Interacting With the Service Processor
Creating an ALOM CMT CLI Shell
1.4.2 Running Service-Related Commands
1.4.2.1 Connecting to the Service Processor
1.4.2.2 Switching Between the System Console and Service Processor
1.4.2.3 Service-Related Commands
Detecting Faults
1.4.3 Clearing Faults
Displaying FRU Information
1.5 Running POST
1.5.1 Controlling How POST Runs
Changing POST Parameters
1.5.2 Reasons to Run POST
1.5.2.1 Verifying Hardware Functionality
1.5.2.2 Diagnosing the System Hardware
Running POST in Maximum Mode
Clearing POST Detected Faults
1.6 Using the Solaris Predictive Self-Healing Feature
1.6.1 Identifying PSH Detected Faults
Using the fmdump Command to Identify Faults
Clearing PSH Detected Faults
1.7 Collecting Information From Solaris OS Files and Commands
Checking the Message Buffer
Viewing System Message Log Files
1.8 Managing Components With Automatic System Recovery Commands
Displaying System Components
Disabling Components
Enabling Disabled Components
1.9 Exercising the System With SunVTS Software
Checking Whether SunVTS Software Is Installed
1.9.1 Exercising the System Using SunVTS Software
Exercising the System With SunVTS Software
1.10 Obtaining the Chassis Serial Number
1.11 Additional Service Related Information
Chapter 2 Preparing for Service
2.1 Safety Information
2.1.1 Safety Symbols
2.1.2 Electrostatic Discharge Safety
2.1.2.1 Use an Antistatic Wrist Strap
2.1.2.2 Use an Antistatic Mat
2.2 Required Tools
2.3 Prerequisite Tasks for Component Replacement
Power Off the Server
Disconnect Cables From the Server
Remove the Server From the Rack
Perform Antistatic Measures
Remove the Top Cover
Chapter 3 Replacing Storage Components
3.1 Replacing a Hard Drive
Remove a Hard Drive
Install a Hard Drive
3.2 Replacing the Optical Media Drive
Remove the Optical Media Drive
Install the Optical Media Drive
Chapter 4 Replacing Motherboard Assembly Components
4.1 PCIe, PCI-X, and XAUI Card Configuration Reference
4.1.1 PCI Cards on the PCI Auxilliary Board
4.1.2 PCI Cards on the PCI Mezzanine Assembly
4.1.3 High Bandwidth PCIe Card Installation
4.2 Replacing PCI-X 0-1 and PCIe 2-3 Cards
Remove PCI-X 0-1 and PCIe 2-3 Cards
Install PCI-X 0-1 and PCIe 2-3 Cards
4.3 Replacing PCIe/XAUI Cards 4-6 and PCIe Cards 7-9
Remove PCIe/XAUI Cards 4-6 and PCIe Cards 7-9
Install PCIe/XAUI Cards 4-6 and PCIe Cards 7-9
4.4 Cabling the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal
Cable the Sun Storage 6 Gb SAS PCIe RAID HBA, Internal
4.5 Replacing Memory Air Duct
Remove the Memory Air Duct
Install the Memory Air Duct
4.6 Replacing the PCI Mezzanine Assembly
Remove the PCI Mezzanine Assembly
Install the PCI Mezzanine Assembly
4.7 FB-DIMM Configuration Reference
4.8 Replacing the Memory Mezzanine Assembly
Remove the Memory Mezzanine Filler Tray
Install the Memory Mezzanine Assembly
Remove the Memory Mezzanine Assembly
4.9 Servicing FB-DIMMs
Locating a Faulty FB-DIMM
Remove FB-DIMMs
Install FB-DIMMs
Verifying Successful Replacement of a Faulty FB‐DIMM
Install Additional FB-DIMMs
4.10 Replacing the Battery
Remove the Battery
Install the Battery
4.11 Replacing the SCC Module
Remove the SCC Module
Install the SCC Module
4.12 Replacing the Motherboard Assembly
Remove the Motherboard Assembly
Install the Motherboard Assembly
4.13 Replacing the Disk Backplane Assembly
Remove the Disk Backplane Assembly
Install the Disk Backplane Assembly
4.14 Replacing the SAS Expander Assembly
Remove the SAS Expander Assembly
Install the SAS Expander Assembly
4.15 Replacing the Auxillary Board Assembly
Remove the Auxillary Board Assembly
Install the Auxillary Board Assembly
Chapter 5 Replacing Chassis Components
5.1 Replacing the Air Filter
Remove the Air Filter
Install the Air Filter
5.2 Replacing a Power Supply
Remove a Power Supply
Install a Power Supply
5.3 Replacing the System Fan Assembly (Fan Tray 0)
Remove the System Fan Assembly (Fan Tray 0)
Install the System Fan Assembly (Fan Tray 0)
5.4 Replacing the Hard Drive Fan Assembly (Fan Tray 1)
Remove the Hard Drive Fan Assembly (Fan Tray 1)
Install the Hard Drive Fan Assembly (Fan Tray 1)
5.5 Replacing the FB-DIMM Fan Assembly (Fan Tray 2)
Remove the FB-DIMM Fan Assembly (Fan Tray 2)
Install the FB-DIMM Fan Assembly (Fan Tray 2)
5.6 Replacing the Power Board
Remove the Power Board
Install the Power Board
Chapter 6 Returning the Server to Operation
6.1 Tasks for Finishing Up
Return the Server to Operation
Appendix A Signal Pinouts
A.1 Gigabit Ethernet Ports
A.2 Network Management Port
A.3 Serial Ports
A.3.1 Serial Management Port
A.3.1.1 RJ-45 to DB-9 Adapter Crossovers
A.3.1.2 RJ-45 to DB-25 Adapter Crossovers
A.3.2 Serial Port TTYA
A.4 Alarm Port
A.5 USB Ports
Index
Index A
Index B
Index C
Index D
Index E
Index F
Index G
Index H
Index I
Index L
Index M
Index N
Index O
Index P
Index Q
Index R
Index S
Index T
Index U
Index V
Index W
Language:
English
S
safety
information
Safety Information
symbols
Safety Symbols
sanity check for hardware components
Verifying Hardware Functionality
serial management port
Serial Management Port
pinout
Serial Management Port Pin Numbering
serial number, chassis
Obtaining the Chassis Serial Number
serial port
Serial Port TTYA
Serial Ports
pinout
Serial Port (TTYA) Pin Numbering
server
LEDs
Fault
Front and Rear Panel LEDs
Power OK
Front and Rear Panel LEDs
removing from rack
Remove the Server From the Rack
server, locating
Front and Rear Panel LEDs
service information, additional
Additional Service Related Information
service processor
Server Diagnostics Overview
Service Required (system LED)
cleared by
enablecomponent
command
Clearing POST Detected Faults
setkeyswitch
parameter
Verifying Successful Replacement of a Faulty FB‐DIMM
Changing POST Parameters
ALOM CMT CLI Parameters and POST Modes
ALOM CMT CLI Parameters and POST Modes
Service-Related Commands
setlocator
command
Service-Related Commands
setlocator
command
Front and Rear Panel LEDs
show faulty
command
Service-Related Commands
and faults detected by POST
Detecting Faults
and PSH faults
Detecting Faults
environmental fault
Detecting Faults
showcomponent
command
Displaying System Components
ASR Commands
showenvironment
command
Installing a Power Supply
Service-Related Commands
showfaults
command
description and examples
Detecting Faults
syntax
Service-Related Commands
showfaults
command
Diagnostic Flowchart Actions
troubleshooting with
Diagnostic Flowchart Actions
using to verify successful FB-DIMM replacement
Verifying Successful Replacement of a Faulty FB‐DIMM
showfru
command
Displaying FRU Information
Service-Related Commands
showkeyswitch
command
Service-Related Commands
showlocator
command
Service-Related Commands
showlogs
command
Service-Related Commands
showplatform
command
Obtaining the Chassis Serial Number
Service-Related Commands
shutdown
using
powercycle -f
command (emergency shutdown)
Service-Related Commands
using
powercycle
command (graceful shutdown)
Service-Related Commands
using
poweroff
command
Service-Related Commands
shutting down the system
Power Off the Server
slide rail
releasing
Remove the Server From the Rack
Solaris log files
Diagnostic Flowchart Actions
Solaris OS
collecting diagnostic information from
Collecting Information From Solaris OS Files and Commands
message buffer, checking
Checking the Message Buffer
message log files, viewing
Viewing System Message Log Files
Solaris Predictive Self-Healing (PSH) detected faults
Diagnostic Flowchart Actions
standby power
Disconnect Cables From the Server
state of server
Front and Rear Panel LEDs
SunVTS
Diagnostic Flowchart Actions
Server Diagnostics Overview
exercising the system with
Exercising the System Using SunVTS Software
running
Exercising the System With SunVTS Software
tests
SunVTS GUI
user interfaces
SunVTS GUI
SunVTS GUI
SunVTS GUI
SunVTS GUI
SunVTS GUI
Exercising the System With SunVTS Software
Exercising the System With SunVTS Software
Exercising the System With SunVTS Software
Exercising the System With SunVTS Software
Exercising the System Using SunVTS Software
Exercising the System Using SunVTS Software
Exercising the System Using SunVTS Software
Exercising the System Using SunVTS Software
Exercising the System Using SunVTS Software
Exercising the System Using SunVTS Software
support, obtaining
Diagnostic Flowchart Actions
syslogd
daemon
Viewing System Message Log Files
system components
See
components
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