ATG Knowledge, using ATG Content Administration to deploy content, uses a versioned repository that contains versioned content, search routing information and Internal User information. ATG Knowledge requires ATG Search server to index its content. In addition to the Knowledge repository, ATG Knowledge also uses a Shared Data repository that runs ATG Ticketing and External User information.
ATG Search works in tandem with ATG Knowledge to provide robust search functionality, including linguistic processing to interpret query meaning and concepts based on syntax and vocabulary. You must install and configure an ATG Search module with its own database.
You use ATG Service Administration and ATG Content Administration to design a customized experience for your website users and deploy changes.
