Configure security settings using the BCC Organizations and Roles section. You must have BCC administrator rights to add users and roles. Use the BCC to add the appropriate direct access rights to each organization or role or user.

Refer to the ATG Business Control Center User’s Guide for more information about working with the BCC.

Note: It may be necessary to assign additional roles if using other ATG Service applications (ATG Knowledge, ATG Self Service and ATG Commerce Service Center). Refer to the ATG Installation and Configuration Guide for more information about access rights and user roles required to work with the ATG Service Center.

The following table shows how ATG internal entities control aspects of security.

ATG Internal Entity

Security Aspect Controlled

Notes

Access Rights granted to internal user

Control which tabs/panes the user sees in ATG Service Center and what application functionality is available to the user

Internal users are part of organizations and are assigned certain roles that map to access rights

Organizations designated as owning group or Internal Audience

Solution owningGroup attribute - Controls solution view/modify access for internal users, based on user role and solution status.

Solution internalAudience attribute - Enables solution view access for internal users in ATG Service Center based on user role.

Global roles assigned to internal user

Via access rights mapped to role, control which tabs/panes the user sees in ATG Service Center and what application functionality is accessible to the user,

Organizational roles assigned to internal user

Controls solution view/modify access for internal users based on solution owning group and solution status

Internal user segments

Controls the groups to which solution statement values, list values, owning group, internal/external audience can be restricted

The following table shows how ATG external entities control aspects of security.

ATG External Entity

ATG Service Aspects Affected

Notes

external user segments

Controls groups to which solution statement values, list values and solution fields can be restricted

solution externalAudience attribute - Controls groups to which solutions can be restricted

Enables view access of entire solution in Self Service website.

 
loading table of contents...