Use the ACC to modify workflows. Open the ACC and navigate to Workflow > Publishing. ATG Knowledge workflows are located in /Service/Agent and /Service/Agent/project.
The basic procedure for modifying a workflow is:
Clone the project workflow.
Edit the cloned workflow.
Change the appropriate process workflow to reference the new project workflow instead of the old one.
For more information about editing workflows, see the section Creating Project Workflows in the Project Workflows chapter of the ATG Content Administration Programming Guide.
