When you create users with administration rights, you must use the following procedure, so that the admin users inherit all the roles needed to access the BCC, Service Administration client, ATG Dashboard, and various Content Administration tasks.
In the BCC, navigate to a top-level organization. Click the Create New button and create a sub-organization for the admin user(s). For example, ATG > ATG Administrators or Banking > US > US Administrators.
In the admin organization, click the Auto-Applied Roles tab. Click Add Existing and add the following global roles to the organization and save your changes:
ServiceRoles > ServiceAdminSuperAdmin (or whichever other Service administrator role you wish to grant)
bizui > 100001-member
EPublishing > EPub-User
Within the admin organization, click the Members tab. Click Add New and create one or more new users of type Agent. All the users in the admin organization will inherit the three roles assigned above.
