Self Service Administration UI Options

This section lists the names of each field (option) in the Service Administration user interface, grouped by the page of Self Service Administration where the option appears. For instructions on creating security for UI options, see Field-Level Security.

Global Settings UI Options

User Interface Option	Type	UI Field Name
`AccountLoginSeparatePerSite`	Site	Separate customer logins per site
`AllowAnonymousUsers`	Site	Allow Anonymous Users
`P3PEnabled`	Site	Policy Enabled
`P3PPath`	Site	Policy file path
`P3PPolicy`	Site	Compact policy value
`UIConfigShowPoweredByATG`	Site	Show “Powered by ATG” logo
`SiteAdminEmail`	Site	Site admin email address (for error messages)
`SiteURL`	Site	Site URL
`PublishingWebAgentDeploymentURL`	Site	PublishingWebAgent URL
`AllowBrands`	Site	Allow Brands
`BrandSelectionUrl`	Site	Brand Selection Page URL [if Allow Brands is selected]

Skin Selection and Skin Settings UI Options

User Interface Option	Type	UI Field Name
`Skin`	Segment	Ability to choose skins in the Skin Selection screen. Skin chosen determines which Skin Settings pages and UI options are available.
`SkinSimpleLinksCSS`	Segment	Skin CSS [for Simple Links skin]
`SkinSimpleLinksJS`	Segment	Skin JavaScript [for Simple Links skin]
`SkinSimpleLinksShowLogo`	Segment	Show Simple Links Logo [for Simple Links skin]
`SkinSimpleTabsCSS`	Segment	Skin CSS [for Simple Tabs skin]
`SkinSimpleTabsJS`	Segment	Skin JavaScript [for Simple Tabs skin]
`SkinSimpleTabsShowLogo`	Segment	Show Simple Links Logo [for Simple Tabs skin]
`SkinHTMLCSS`	Segment	Skin CSS [for Funky Metal skin]
`SkinHTMLJS`	Segment	Skin JavaScript [for Funky Metal skin]
`SkinHTMLShowHeader`	Segment	Show Header [for Funky Metal skin]
`SkinHTMLHeaderHTML`	Segment	Header HTML [for Funky Metal skin]
`SkinHTMLShowFooter`	Segment	Show Footer [for Funky Metal skin]
`SkinHTMLFooterHTML`	Segment	Footer HTML [for Funky Metal skin]
`SkinHTMLShowLeftRail`	Segment	Show Left Rail [for Funky Metal skin]
`SkinHTMLLeftRailHTML`	Segment	Left Rail HTML [for Funky Metal skin]
`SkinHTMLShowRightRail`	Segment	Show Right Rail [for Funky Metal skin]
`SkinHTMLRightRailHTML`	Segment	Right Rail HTML [for Funky Metal skin]

General Settings UI Options

User Interface Option	Type	UI Field Name
`QueryLanguages`	Segment	Query Languages
`QueryDefaultLanguage`	Segment	Default Query Language
`QueryUseBrowserLocale`	Segment	Use Browser’s locale (if supported)
`ResultLanguages`	Segment	Result Languages
`ResultDefaultLanguage`	Segment	Default Results Language
`ResultUseBrowserLocale`	Segment	Use Browser’s locale (if supported)
`SearchServerSiteName`	Segment	Search content cluster
`AccountSupportsLogin`	Segment	Support Customer Login
`AccountSupportsRegister`	Segment	Support Customer Registration
`AccountRegisterAlternateURL`	Segment	Alternate URL [shown if `AccountSupportsRegister` is deselected]
`AccountSupportsEdit`	Segment	Support Customer Profile Edits
`AccountEditAlternateURL`	Segment	Alternate URL [shown if `AccountSupportsEdit` is deselected]
`AccountSupportsPasswordChange`	Segment	Support Password Changes
`AccountForgottenAlternateURL`	Segment	Alternate URL [shown if `AccountSupportsPasswordChange` is deselected]

Email Settings UI Options

User Interface Option	Type	UI Field Name
`EmailHeaderHTML`	Segment	Email Header
`EmailFooterHTML`	Segment	Email Footer
`EmailForgottenPreamble`	Segment	Forgotten Password Email Preamble
`EmailRegistrationPreamble`	Segment	Registration Email Preamble
`EmailSolutionPreamble`	Segment	Email-a-friend Email Preamble

Home Page UI Options

User Interface Option	Type	UI Field Name
`HomeCSSUseExternal`	Segment	Home Page Styles > Use CSS
`HomeCSSURL`	Segment	Home Page Styles > External CSS URL [if `HomeCSSUseExternal` is set to External]
`HomeCSS`	Segment	Home Page Styles > CSS field [if `HomeCSSUseExternal` is set to Internal]
`HomeColumnCount`	Segment	Home Page Layout > Number of columns
`HomePageHotSolutionsNum`	Segment	Home Page > Hot Solutions [Number of solutions to show]
`HomePageBestBetsNum`	Segment	Home Page > Best Bets [Number of solutions to show]
`HomePageTopQuestionsNum`	Segment	Home Page > Top Questions [Number of questions to show]
`HomePageWizardNum`	Segment	Home Page > Guided Search [Number of guides to show]
`HomePageWizard1`	Segment	Home Page > Guide 1
`HomePageWizard2`	Segment	Home Page > Guide 2
`HomePageWizard3`	Segment	Home Page > Guide 3

Search Page UI Options

User Interface Option	Type	UI Field Name
`SearchAllowSearch`	Segment	Allow Search
`SearchCSSUseExternal`	Segment	Use CSS
`SearchCSSURL`	Segment	External CSS URL [if `SearchCSSUseExternal` is set to External]
`SearchCSS`	Segment	CSS field [if `SearchCSSUseExternal` is set to Internal]
`SearchShowExampleQuestions`	Segment	Show Example Questions
`SearchRotateQuestions`	Segment	Rotate Questions
`SearchRotateQuestionsTimeout`	Segment	Every n seconds
`SearchDefaultResultsPerPage`	Segment	Num Results per page
`SearchMaxNumberResults`	Segment	Max Number of results
`SearchDefaultSorting`	Segment	Default Sorting
`SearchAllowUserSorting`	Segment	Allow User Sorting
`SearchShowRateTheseResults`	Segment	Show Rate these results
`SearchUseFilterByTopics`	Segment	User Filter By Topic
`SearchUseAdvancedOptions`	Segment	Use advanced options
`SearchAdvancedOptionsOpen`	Segment	Advanced search open by default
`SearchAdvShowLanguageSelection`	Segment	Show Language Selection
`SearchAdvSolutionFormatsEnabled`	Segment	Solution Formats Enabled
`SearchAdvDocFormatsEnabled`	Segment	Document Formats Enabled
`SearchAdvDocFormatPDF`	Segment	PDF
`SearchAdvDocFormatHTML`	Segment	HTML
`SearchAdvDocFormatOther`	Segment	Other

Browse Page UI Options

User Interface Option	Type	UI Field Name
`BrowseAllowBrowse`	Segment	Allow Browse
`BrowseCSSUseExternal`	Segment	Use CSS
`BrowseCSSURL`	Segment	External CSS URL [if `BrowseCSSUseExternal` is set to External]
`BrowseCSS`	Segment	CSS field [if `BrowseCSSUseExternal` is set to Internal]
`BrowseDefaultResultsPerPage`	Segment	Num Results per page
`BrowseMaxNumberResults`	Segment	Max Number of results
`BrowseDefaultSorting`	Segment	Default Sorting
`BrowseAllowUserSorting`	Segment	Allow User Sorting
`BrowseShowEmptyTopics`	Segment	Show topics if empty

Solution Page UI Options

User Interface Option	Type	UI Field Name
`SolutionSolutionCSSUseExternal`	Segment	Use CSS
`SolutionSolutionCSSURL`	Segment	External CSS URL [if `SolutionSolutionCSSUseExternal` is set to External]
`SolutionSolutionCSS`	Segment	CSS field [if `SolutionSolutionCSSUseExternal` is set to Internal]
`SolutionSolutionAllowRating`	Segment	Allow Ratings
`SolutionSolutionShowMetaData`	Segment	Show Metadata
`SolutionSolutionAllowEmailToFriend`	Segment	Allow Email a friend
`SolutionSolutionAllowBookmark`	Segment	Allow Bookmark
`SolutionSolutionAllowPrint`	Segment	Allow Print
`SolutionSolutionAllowEscalate`	Segment	Allow Escalate
`SolutionPrintHeaderHTML`	Segment	Print Header HTML
`SolutionPrintFooterHTML`	Segment	Print Footer HTML

Document Page UI Options

User Interface Option	Type	UI Field Name
`SolutionDocumentCSSUseExternal`	Segment	Use CSS
`SolutionDocumentCSSURL`	Segment	External CSS URL [if `SolutionDocumentCSSUseExternal` is set to External]
`SolutionDocumentCSS`	Segment	CSS field [if `SolutionDocumentCSSUseExternal` is set to Internal]
`SolutionDocumentAllowRating`	Segment	Allow Ratings
`SolutionDocumentShowMetaData`	Segment	Show Metadata
`SolutionDocumentAllowEmailToFriend`	Segment	Allow Email a friend
`SolutionDocumentAllowBookmark`	Segment	Allow Bookmark
`SolutionDocumentAllowPrint`	Segment	Allow Print
`SolutionDocumentAllowEscalate`	Segment	Allow Escalate

Account Page UI Options

User Interface Option	Type	UI Field Name
`AccountInfoCSSUseExternal`	Segment	Use CSS
`AccountInfoCSSURL`	Segment	External CSS URL [if `AccountInfoCSSUseExternal` is set to External]
`AccountInfoCSS`	Segment	CSS field [if `AccountInfoCSSUseExternal` is set to Internal]
`AccountInfoShowTickets`	Segment	Show Tickets
`AccountInfoShowHistory`	Segment	Show History
`AccountAllowUserOptions`	Segment	Allow user options
`AccountTicketAllowUserClose`	Segment	Allow user to close
`AccountTicketAllowUserReopen`	Segment	Allow user to reopen
`AccountTicketAllowAddNote`	Segment	Allow user to add a note
`AccountShowCompanyField`	Segment	Company
`AccountShowTitleField`	Segment	Job Title
`AccountShowAddress1Field`	Segment	Address 1
`AccountShowAddress2Field`	Segment	Address 2
`AccountShowCityField`	Segment	City
`AccountShowCountyField`	Segment	County
`AccountShowStateField`	Segment	State
`AccountShowPostalCodeField`	Segment	Postal Code
`AccountShowCountryField`	Segment	Country
`AccountShowTelephoneField`	Segment	Telephone
`AccountRequireCompanyField`	Segment	Company
`AccountRequireTitleField`	Segment	Job Title
`AccountRequireAddress1Field`	Segment	Address 1
`AccountRequireAddress2Field`	Segment	Address 2
`AccountRequireCityField`	Segment	City
`AccountRequireCountyField`	Segment	County
`AccountRequireStateField`	Segment	State
`AccountRequirePostalCodeField`	Segment	Postal Code
`AccountRequireCountryField`	Segment	Country
`AccountRequireTelephoneField`	Segment	Telephone

Contact Us Page UI Options

User Interface Option	Type	UI Field Name
`ServiceEscalationAllowEscalate`	Segment	Allow Contact Us
`ServiceEscalationCSSUseExternal`	Segment	Use CSS
`ServiceEscalationCSSURL`	Segment	External CSS URL [if `ServiceEscalationCSSUseExternal` is set to External]
`ServiceEscalationCSS`	Segment	CSS field [if `ServiceEscalationCSSUseExternal` is set to Internal]
`ServiceEscalationMethod`	Segment	Service escalation method
`ServiceEscalationEmail`	Segment	Service escalation email address [if escalation method is email]
`ServiceEscalationPrefillFields`	Segment	Pre-fill profile fields
`ServiceEscalationShowAdditionalInfo`	Segment	Show Additional Info to User
`ServiceEscalationShowTerms`	Segment	Show Escalation Terms
`ServiceEscalationShowProblemCategory`	Segment	Show Problem Category

ATG Service Installation and Configuration Guide