The following modules are required when installing ATG Reporting. Refer to the instructions for installing Assembling ATG Knowledge.
Module Name | Description | Additional Information |
|---|---|---|
| Required | Must be running on the Production, Agent, and Management servers Note: |
| Required | Must be running on the management server. Including this module in your application EAR file ensures that the ATG Business Control Center includes a link to ATG Reporting Center. It also enables the platform passport service. When a BCC user logs on, the Note: To support single sign-on between ACI and the ATG Business Control center, both products must use the same Web server instance. All ACI users must set their browser preferences to accept cookies. |
| Required | Must be running on the data loader server Include this module when Knowledge is used with Search. |
| Required | Must be running on the management server |
| Required | Must be running on the data loader server Include this module when Knowledge or Self Service is used with Search. |
| Required | Must be running on the Production or Customer Facing server |
| Required | Must be running on the customer-facing server |
| Required | Must be running on the agent-facing server |
| Required | Must be running on the agent-facing server |
| Required | Must be running on the data loader server |
| Required | Must be running on the Search server |
| Required | Must be running on the management or search server |
| Required | Must be running on the data loader server |
Note: If you encounter an error when starting the /atg/svc/search/SearchService on the management server, ignore the error. It does not affect functionality.
