Knowledge uses an enhanced search method for Customer Profiles that provides search scalability and near-real time indexing of profile changes. This search process is embedded, and does not require the installation and setup of a Search Administration server, as it is configured and administered using the Nucleus Admin UI.This search process is not used for ticket or product searches.
Note: To run profile searches you must add the DPS.Search.Index module to your EAR file on each customer-facing and management server.
