To create a new solution status for checking in solutions, you must first create the new solution status, create an access right to associate with it, and then create a new task definition to associate with the status. The status access right is then assigned to organizations/roles so users can work on the solution when it is in the given status.

Defining a New Solution Status
  1. Open the BCC and navigate to Service Admin > Service Admin Configuration. Create a new project with a logical name such as “Creating New Solution Status”.

    For information about creating a new project, refer to the section Project Basics in the ATG Business Control Center User Interface chapter of the ATG Business Control Center User’s Guide.

    Note: There are reserved names that cannot be used when creating a new project. Refer to the Reserved Logical Names section.

  2. Click the project’s Assets tab. Click the grayAdd asset to project link. In the Asset Picker, choose the ServiceRepository and add an asset of type SolutionStatus. Click Create New. The Properties tab for your new project displays in the BCC.

  3. Enter a display name for the new solution status.. Click Apply to save the solution status’s name. Click the Back to the project’s assets link.

    Make a note of the repository id of the new status. You’ll need to use in the next procedure, Creating a Solution Status Access Right.

  4. In the project’s Tasks tab, choose the Approve and Deploy to Production action and click Go.

Creating a Solution Status Access Right
Creating a Task Definition

The new solution task will now be available when you create or edit workflows in the ACC.

Locating a Solution Status Repository ID

To look up the repository ID of a solution status, follow these steps:

Reserved Logical Names

The following logical names cannot be used when creating a project:

displayTitle

internalAudienceSorted

bestBet

topics

isExternallyVisibleToEveryone

topicPaths

visibleStatementFields

legacyId

modifiedBy

owningGroup

title

isVisible

externallyVisible

status

topicIds

fields

dateCreated

recommendedAnswers

displayed

Language

id

internalAudience

visibleFields

Version

visiblePropertyFields

Removed

isEditable

externallyVisiblePropertyFields

audience

dateModified

solutionRelevance

externallyVisibleStatementFields

hasExternallyVisible

rawTitle

audienceSorted

Recognition

author

solutionClass

 
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