Index
A B C D E F G H I J L M N O P Q R S T U V W
A
- accounts
-
- configuring credentials, entry
- mapping fields, entry
- searching, entry
- activity history, displaying contacts, entry
- adaptive campaigns, entry
-
- about, entry
- header, entry
- adaptive email execution report, displaying, entry
- admin link, about, entry
- answer codes, entry
- answers, defining, entry
- approval workflows
-
- displaying topic, entry
- microsites, entry
- assignment rules, configuring, entry
- associating offers, entry
- associating registrations, entry
- attendee roster report, entry
- attributes
-
- categories, entry
- configuring, entry, entry
- configuring derived lookups, entry
- configuring derived rules, entry
- contacts, entry
- creating, entry
- deleting, entry
- editing, entry
- report, entry
- searching, entry
- automation rules
-
- about, entry
- defining, entry
- triggers, entry
- automation schedules
-
- adaptive campaigns, entry
- workflow campaigns, entry
- automation statistics by program report, entry
- available usage summary report, entry
B
- bounce by contact report, entry
C
- call center
-
- about, entry
- configuring, entry
- creating queue, entry
- displaying reports, entry
- reports, entry
- views, about, entry
- call scripts, associating, entry
- calling prospects, entry
- campaign automation email bounceback report, entry
- campaign header
-
- creating adaptive, entry
- creating static, entry
- creating workflow, entry
- campaigns
-
- about, entry
- about static, entry
- adaptive, entry
- adaptive, about, entry
- adaptive, associating with lists, entry
- adaptive, automation schedule, entry
- adaptive, creating automation schedule for, entry
- all campaigns list, entry
- automation activity details report, entry
- automation details report, entry
- automation email clickthrough report, entry
- automation email statistics report, entry
- automation email unsubscribe report, entry
- automation reports, entry
- automation summary report, entry
- automation, about, entry
- budgets, associating, entry
- configuring management, entry
- copying, entry
- creating, entry
- creating custom fields, entry
- creating static, entry
- creating workflow, entry
- custom fields, entry
- deleting, entry
- displaying, entry
- editing, entry
- fields, entry
- moving, entry
- ROI reports, entry
- searching, entry
- status, entry
- summary report, entry
- switch summary report, entry
- traversed path report, entry
- wizard, entry
- workflow, entry
- workflow, associating with lists, entry
- workflow, creating, entry
- workflow, creating automation schedules, entry
- workflow, editing lists, entry
- changing queues, entry
- clickthrough report, entry, entry
- clickthrough, campaign report, entry
- closed telemarketing leads report, entry
- components, program, entry
- conditions, editing list, entry
- configuration, reports, entry
- contact activities, about, entry
- contact import reports, entry
- contact management, about, entry
- contacts
-
- about, entry
- attributes, entry
- creating, entry
- deleting, entry
- deleting in list, entry
- deleting multiple, entry
- displaying activity history, entry
- displaying in list, entry
- editing, entry
- exporting list, entry
- fields, entry
- importing, entry
- mapping fields, entry
- queue assignment report, entry
- searching, entry
- searching import configurations, entry
- custom fields
-
- campaigns, entry
- creating campaigns, entry
- creating programs, entry
- program, entry
D
- deduplication
-
- configuring rules, entry
- configuring Webform report, entry
- rules, configuring, entry
- designing workflows, entry
- disqualification, configuring reasons, entry
- disqualifying prospects, entry
- domain summary report, entry
- dynamic list modes, entry, entry
E
- email
-
- adding outbound invitations, entry
- bounce by contact report, entry
- bounceback report, entry
- campaign statistics report, entry
- campaign unsubscribe report, entry
- clickthrough by contact report, entry
- clickthrough report, entry
- configuring forward to friend, entry
- configuring postregistration, entry
- configuring signatures, entry
- creating from addresses, entry
- detail reports, entry
- execution report, entry
- performance reports, entry
- personalization, entry
- statistics report, entry
- summary by domain report, entry
- summary by program report, entry
- unsubscribe by contact report, entry
- unsubscribe report, entry
- email bounceback report, entry
- email delivery status conditions, entry, entry
- email execution report
-
- displaying adaptive, entry
- displaying workflow, entry
- email opt outs, about, entry
- email quota, entry, entry
- exporting contacts in list, entry
F
- fields
-
- account mapping, entry
- contact mapping, entry
- contacts, entry
- creating custom campaign, entry
- creating custom program, entry
- lead mapping, entry
- microsite, entry
- offers, entry
- program, entry
- filter, configuring inbound, entry
- folders, entry
- follow-up, configuring postregistration, entry
- forward to friend, configuring, entry
- funnel
-
- configuring, entry
- report, entry, entry
G
- generating operational reports, entry
H
- headers
-
- program, entry
- Web form, entry
- history
-
- displaying contact activity, entry
- displaying program, entry
- HTML files, using, entry
I
- import configurations
-
- copying, entry
- deleting, entry
- editing, entry
- moving, entry
- searching, entry
- import offline registrations program, entry
- importing
-
- contacts, entry
- multi-byte data, entry
- searching configurations, entry
- inbound, configuration, entry
- inserting tags, entry
- introduction to Oracle CRM On Demand Marketing, entry
- invitations by program report, entry
- invitations, adding outbound, entry
J
- job statuses, about, entry
L
- languages, configuring, entry
- lead funnel report, entry, entry
- leads
-
- closed report, entry
- generation, entry
- mapping fields, entry
- resurrection, entry
- list modes
-
- dynamic, about, entry, entry
- static, about, entry, entry
- lists
-
- about, entry
- associating with adaptive campaigns, entry
- associating with program, entry
- associating with workflow campaigns, entry
- copying, entry
- creating, entry
- deleting, entry
- deleting contacts, entry
- displaying contacts, entry
- displaying programs, entry
- editing, entry, entry
- editing conditions, entry
- editing for workflow campaigns, entry
- exporting contacts, entry
- modes, entry
- refreshing counts, entry
- searching, entry
- types, entry
- logging in to Oracle CRM On Demand Marketing, entry
M
- microsites
-
- about, entry
- creating, entry
- deleting, entry
- displaying approval workflow, entry
- editing, entry
- fields, entry
- searching, entry
- statuses, entry
- topic fields, entry
- modes, list, entry
- modifying rules, entry
N
- navigation tabs, entry
- new, what's, entry, entry, entry, entry, entry
O
- object sync configuring, entry
- offers
-
- associating, entry
- configuring types, entry
- creating, entry
- deleting, entry
- displaying modified, entry
- displaying programs, entry
- editing, entry
- fields, entry
- searching, entry
- statuses, entry
- working with, entry
- offline registration, import, entry
- online help, using, entry
- open prospects by age report, entry
- operational reports, entry
- operational usage reports, entry
- operators, entry
- opt outs, about, entry
- Oracle CRM On Demand log in, entry
- outbound email invitations, entry
P
- personalized ID, configuring, entry
- phone validation configuration, entry
- postal validation configuration, entry
- profiles
-
- about, entry
- attribute report, entry
- attributes, entry
- program by agent report, entry
- programs
-
- about, entry
- associating lists, entry
- automation statistics report, entry
- components, entry
- configuration report, entry
- configuring types, entry
- copying, entry
- creating custom fields, entry
- custom fields, entry
- deleting, entry
- displaying history, entry
- displaying lists, entry
- displaying offers, entry
- editing, entry
- fields, entry
- header, entry
- invitations report, entry
- launching automated, entry
- launching static, entry
- moving, entry
- offline registration import, entry
- registrant profile report, entry
- registration report, entry
- registrations attendance report, entry
- searching, entry
- status, entry
- summary report, entry
- telemarketing agent report, entry
- telemarketing summary report, entry
- testing, entry
- types, entry
- programs registrant profile, entry
- programs registrations attendance, entry
- prospects
-
- calling, entry
- displaying telemarketing prospects, entry
- disqualifying, entry
- qualifying, entry
- telemarketing status, entry
- publishing, configuring rules, entry
Q
- qualifying prospects, entry
- question types, entry
- questions, creating, entry
- queues
-
- assign summary report, entry
- assignment by campaign report, entry
- assignment by program report, entry
- assignment by status report, entry
- assignment detail report, entry
- assignment rules configuring, entry
- assignment summary by contact imports report, entry
- changing, entry
- configuring, entry
- creating, entry
- creating call center, entry
- displaying activity, entry
- reports, entry
- selecting delivery options, entry
- quick access menu, entry
- quota exceeded warning, entry
- quota warning, entry
R
- recommendation rules
-
- about, entry
- creating, entry
- deleting, entry
- editing, entry
- modifying, entry
- searching, entry
- refreshing list counts, entry
- registration details
-
- displaying, entry
- searching, entry
- registrations
-
- about, entry
- associating, entry
- attendance report, entry
- configuring advanced options, entry
- configuring follow-up, entry
- configuring inbound filter, entry
- configuring rules, entry
- import offline, entry
- profile attribute report, entry
- program report, entry
- reports, entry
- scoring queue assignment report, entry
- statistics score report, entry
- summary by program report, entry
- rejection flag, configuring, entry
- reports, entry, entry
-
- attendee roster, entry
- automation statistics by program, entry
- available usage volume, entry
- call center, entry, entry
- campaign automation, entry
- campaign automation activity details, entry
- campaign automation details, entry
- campaign automation email bounceback, entry
- campaign automation email clickthrough, entry
- campaign automation email statistics, entry
- campaign automation email unsubscribe, entry
- campaign ROI, entry
- campaign summary, entry
- campaigns automation summary, entry
- campaigns switch summary, entry
- closed telemarketing leads, entry
- configuration, entry
- configuring Webform dedupe, entry
- contact import, entry
- displaying, entry
- email bounce by contact, entry
- email bounceback, entry
- email clickthrough, entry
- email clickthrough by contact, entry
- email detail, entry
- email execution, entry
- email execution, displaying adaptive, entry
- email execution, displaying workflow, entry
- email performance, entry
- email statistics, entry
- email summary by domain, entry
- email unsubscribe, entry
- email unsubscribe by contact, entry
- generating, entry
- invitations by program, entry
- lead funnel, entry, entry
- open prospects by age, entry
- operational, entry
- operational usage, entry
- program by agent, entry
- program summary, entry
- programs configuration, entry
- programs registration, entry
- queue, entry
- queue assign summary, entry
- queue assignment by campaign, entry
- queue assignment by status, entry
- queue assignment summary by contact imports, entry
- queues assignment by program, entry
- queues assignment detail, entry
- registration, entry
- registrations profile attribute, entry
- registrations statistics score, entry
- scoring queue assignment details imported registrations, entry
- summary by status and reason, entry
- summary of emails by program, entry
- summary of registrations by program, entry
- summary of Web site activities, entry
- telemarketing agent by program, entry
- traversed path by campaign, entry
- usage summary, entry
- Web site activity details, entry
- reviewing telemarketing interactions, entry
- rules, configuring summary, entry
S
- sales representative personalization, entry
- score report, entry
- scoring queue assignment details imported registrations report, entry
- scoring rules, configuring, entry
- smart tags, entry
- standard available triggers, entry
- static campaigns
-
- about, entry
- creating, entry
- header, entry
- static list modes, entry, entry
- status conditions, email delivery, entry, entry
- statuses
-
- job, entry
- microsites, entry
- offers, entry
- queue assignment report, entry
- telemarketing prospects, entry
- topic, entry
- summary by status and reason report, entry
- summary of emails by program report, entry
- summary of registrations by program report, entry
- summary of Web site activities report, entry
- suppression rules, configuring, entry
T
- tabs, entry
- tags, inserting, entry
- target lists, see lists
- telemarketing
-
- about, entry
- agent by program report, entry
- configuring disqualification reasons, entry
- displaying prospect details, entry
- leads report, entry
- prospect statuses, entry
- reviewing interactions, entry
- workflow, about, entry
- templates
-
- about, entry
- creating, entry
- deleting, entry
- editing, entry
- personalization optimization, entry
- searching, entry
- testing programs, entry
- topics
-
- about, entry
- creating, entry
- deleting, entry
- displaying approval workflow, entry
- editing, entry
- fields in microsite, entry
- searching, entry
- status, entry
- tracking scripts, configuring, entry
- traversed path by campaign report, entry
- triggers
-
- about, entry
- adding, entry
- standard available, entry
- types
-
- lists, entry
- program, entry
- question, entry
U
- unsubscribe by contact report, entry
- unsubscribe report, entry
- usage summary report, entry
- user interface, entry
- using HTML files, entry
V
- validation configuration, entry
- views available, entry
W
- warning email quota, entry
- Web forms
-
- about, entry
- attributes, entry
- configuring completion activities, entry
- copying, entry
- creating, entry
- creating headers, entry
- defining options, entry
- defining questions, entry
- deleting, entry
- displaying properties, entry
- editing, entry
- moving, entry
- rules, entry
- searching, entry
- status, entry
- Web site activity details report, entry
- Web sites
-
- about, entry
- configuring tracking, entry
- displaying activity, entry
- Webforms, configuring dedupe report, entry
- Website activity reports, entry
- what's new, entry, entry, entry, entry, entry
- workflow campaigns, entry
-
- automation schedules, entry
- editing lists, entry
- header, entry
- workflows, designing, entry
- working with all campaigns list, entry
