Locating a Failed Memory Riser Card, DIMM, or CPU - Sun Server X4-4 HTML Documentation Collection

Sun Server X4-4 HTML Documentation Collection

Document Information

Using This Documentation

Sun Server X4-4 Model Naming Convention

Getting the Latest Firmware and Software

Documentation and Feedback

About This Documentation

Support and Training

Contributors

Change History

Hardware Installation

Installation Procedure Overview

Server Features and Components

Front Panel Features

Back Panel Features

Server Supported Components

Managing Your Server

Oracle System Assistant

Oracle ILOM

Oracle Hardware Management Pack

UEFI BIOS

Preparing to Install the Server

Server Specifications

Physical Specifications

Electrical Specifications

Environmental Requirements

Ventilation Guidelines

Shipping Inventory

Tools and Equipment Needed

ESD Precautions

Optional Component Installation

Installing the Server Into a Rack

Safety Precautions

Rack Compatibility

Install Mounting Brackets

Attach Slide-Rail Assemblies

Install Server Into the Slide-Rail Assemblies

Install Cable Management Arm

Verify Operation of Slide-Rails and CMA

Cabling the Server

Cable the Server

Connect the Power Cords

Connecting to Oracle ILOM

Oracle ILOM Hardware and Interfaces

Oracle ILOM Network Defaults

Logging In to Oracle ILOM

Modifying Network Settings for Oracle ILOM

Modify Network Settings From the Oracle ILOM CLI

Modify Network Settings From the Oracle ILOM Web Interface

Testing Network Settings for Oracle ILOM

Test IPv4 or IPv6 Network Configuration From the Oracle ILOM CLI

Test IPv4 or IPv6 Network Configuration From the Oracle ILOM Web Interface

Exit Oracle ILOM

Troubleshooting the Service Processor Connection

Reset the Service Processor Using Oracle ILOM

Resetting the Service Processor Using the SP Reset Switch

Recover Root Account Password

Setting Up Software and Firmware Using Oracle System Assistant

Launch Oracle System Assistant Using the Oracle ILOM Web Interface

Launch Oracle System Assistant Locally

Configure Server Drives for OS Installation

Drive Configuration Options

Configuring RAID Using Oracle System Assistant

Configure RAID With a Sun Storage 6 Gb SAS PCIe Internal HBA

Configure RAID With a Sun Storage 6 Gb SAS PCIe RAID Internal HBA

Configuring RAID Using the BIOS RAID Configuration Utilities

Configuring RAID Using the BIOS With the Sun Storage 6 Gb SAS PCIe Internal HBA

Configure RAID in UEFI BIOS Boot Mode

Configure RAID in Legacy BIOS Boot Mode

Configuring RAID Using the BIOS With the Sun Storage 6 Gb SAS PCIe RAID Internal HBA

Configure RAID in UEFI BIOS Boot Mode

Configure RAID in Legacy BIOS Boot Mode

Set Up an Operating System and Drivers

Configuring the Preinstalled Oracle Solaris OS

Oracle Solaris OS Configuration Worksheet

Configure the Preinstalled Oracle Solaris Operating System

Oracle Solaris Operating System Documentation

Configuring the Preinstalled Oracle Linux OS

Oracle Linux Configuration Worksheet

Configure the Preinstalled Oracle Linux OS

Oracle Linux Operating System Documentation

Configuring the Preinstalled Oracle VM Software

Preinstalled Oracle VM Server Compatibility Requirements

Oracle VM Configuration Worksheet

Configure the Preinstalled Oracle VM Server

Oracle VM Documentation

Getting Server Firmware and Software

Firmware and Software Updates

Firmware and Software Access Options

Available Software Release Packages

Accessing Firmware and Software

Download Firmware and Software Using My Oracle Support

Installing Updates

Installing Firmware

Installing Hardware Drivers and OS Tools

Controlling System Power and Viewing BIOS Messages

Powering On the Server and Viewing BIOS Messages

Use the Power Button to Power On the Server

Use the Oracle ILOM CLI to Power On the Server

Use the Oracle ILOM Web Interface to Power On the Server

Viewing BIOS Messages

Powering Off the Server for Orderly Shutdown

Use the Power Button for Orderly Shutdown

Use the Oracle ILOM CLI for Orderly Shutdown

Use the Oracle ILOM Web Interface for Orderly Shutdown

Powering Off the Server for Immediate Shutdown

Use the Power Button for Immediate Shutdown

Use the Oracle ILOM CLI for Immediate Shutdown

Use the Oracle ILOM Web Interface for Immediate Shutdown

Reset the Server

Use the Oracle ILOM CLI to Reset the Server

Use the Oracle ILOM Web Interface to Reset the Server

Troubleshooting Installation Issues

Troubleshooting and Diagnostic References

Technical Support Information Worksheet

Locating the Server Serial Number

Operating System Installation

Oracle Solaris

About Oracle Solaris OS Installation

Oracle Solaris Installation Task Table

Supported OS Versions and Latest Information

Supported Oracle Solaris Operating System Versions

OS Installation Options

Single-Server Installation Methods

Assisted OS Installation

Manual OS Installation

Oracle System Assistant

Oracle System Assistant Overview

Oracle System Assistant OS Installation Task

Obtaining Oracle System Assistant

Preparing to Install the OS

Obtaining Oracle Solaris Documentation

Setting Up the Installation Session

Set Up for Local Installation

Set Up for Remote Installation

Setting Up BIOS

Load BIOS Optimal Default Settings

Set the BIOS Boot Mode

Installing the Oracle Solaris OS

Installing Supported Versions of the Oracle Solaris OS

Install the Oracle Solaris OS (Oracle System Assistant)

Install the Oracle Solaris OS (Manually)

Installing Server System Tools (Optional)

Oracle VM

About Oracle VM Software Installation

Oracle VM Installation Task Table

Oracle VM Overview

Supported Software Versions and Updates

Oracle VM Installation Options

Single-Server Installation Methods

Oracle System Assistant

Oracle System Assistant Overview

Oracle System Assistant OS Installation Task

Obtaining Oracle System Assistant

Preparing for Oracle VM Server Installation

Preparing the Installation Environment

Set Up the Local Console

Set Up for Remote Console or PXE Installation

Creating a Virtual Disk

Load BIOS Optimal Default Settings

Set the BIOS Boot Mode

Installing Oracle VM Server

Install Oracle VM Server (Oracle System Assistant)

Installing Oracle VM Server (Manually)

Install Oracle VM Server (Local or Remote Media)

Installing Oracle VM Server (PXE Server)

PXE Server Installation Requirements

Install Oracle VM Server (PXE Server)

Completing the Oracle VM Installation

Increasing dom0_mem for Large-Memory Systems

Access Oracle Hardware Management Pack

Install Specific Oracle VM Drivers

Creating and Managing Oracle VM Resources

Linux

About Linux OS Installation

Supported OS Versions and Latest Information

Supported Linux Operating Systems

OS Installation Options

Single-Server Installation Methods

Assisted OS Installation

Manual OS Installation

Oracle System Assistant

Oracle System Assistant OS Installation Task

Obtaining Oracle System Assistant

Preparing to Install the OS

Downloading Installation Media Kits

Download Oracle Linux Media Kits

Download SLES Media Kits

Download RHEL Media Kits

Setting Up the Installation

Set Up for Local Installation

Set Up for Remote Installation

Setting Up BIOS

Load BIOS Optimal Default Settings

Set the BIOS Boot Mode

Installing the Operating System

Install a Linux OS (Oracle System Assistant)

Installing a Linux OS Manually

Install Oracle Linux Manually

Install SLES Manually

Install RHEL Manually

Installing Server System Tools and Updating Drivers

Install Server System Tools

Update or Install System Drivers

Updating a Linux OS to a New Version

Update the Oracle Linux Operating System Version

Update the SLES Operating System Version

Update the RHEL Operating System Version

Windows

About Windows OS Installation

Supported OS Versions and Latest Information

OS Installation Options

Single-Server Installation Methods

Assisted OS Installation

Manual OS Installation

Windows Deployment Services OS Installation

Oracle System Assistant

Oracle System Assistant Tasks Overview

Oracle System Assistant OS Installation Task

Obtaining Oracle System Assistant

Preparing to Install the OS

Setting Up the Installation Method

Set Up the Local Console

Set Up the Remote Console

Setting Up the BIOS

Load BIOS Optimal Default Settings

Set the BIOS Boot Mode

Installing the Windows OS

Install Windows (Oracle System Assistant)

Install Windows Server 2008 R2 (Manually)

Install Windows Server 2012 R2 (Manually)

Install Windows Server (PXE)

Installing Server System Tools, Updating Drivers, and Setting Up iSCSI Virtual Disks

Install Server System Tools

Update System Drivers

Setting Up iSCSI Virtual Disks

ESX

About VMware ESXi 5.5 Installation

Installation Task Map

VMware ESXi 5.5 and Server Documentation

Supported Software Versions and Server Updates

Software Installation Options

Single-Server Interactive Installation Methods

Preparing for ESXi 5.5 Installation

Set Up the Local Console

Set Up the Remote Console

Gather Required Information

Load BIOS Optimal Default Settings

Set the BIOS Boot Mode

Creating a Virtual Disk and Setting the Boot Disk

Installing VMware ESXi 5.5

Install VMware ESXi 5.5 (Local or Remote Interactive Installation)

Update VMware ESXi 5.5

Service

Sun Server X4-4 Service Manual Overview

Sun Server X4-4 Overview

Server Overview

Supported Components

External Components and Features

Server Front Panel Features

Server Back Panel Features

Server Subsystems Overview

System Block Diagrams

Four-CPU Block Diagram

Two-CPU Block Diagram

Processor Subsystem

Two-CPU Configuration

Four-CPU Configuration

Memory Subsystem

Cooling Subsystem

Power Supply Cooling Area

Motherboard Cooling Area

Pressure Areas

Cooling Zones and Temperature Sensors

Cooling the Two-CPU Configuration

Over-Temperature Issues

Power Subsystem

Input/Output (I/O) Subsystem

11 PCIe Gen 3 Slots

Six 2.5-inch Drive Bays

SATA DVD +/-RW Drive

Two Internal and Four External High-Speed USB Ports

System Management Subsystem

Service Processor (SP) Oracle ILOM

Oracle System Assistant

Oracle Hardware Management Pack

Troubleshooting and Diagnostics

Troubleshooting Server Component Hardware Faults

Troubleshooting Server Hardware Faults

Basic Troubleshooting Process

Troubleshoot Hardware Faults

Troubleshooting and Diagnostic Information

Troubleshooting the Front Panel Indicators

Server Boot Process and Normal Operating State Indicators

Locator Indicator On

Over Temperature Condition

Front Panel Lamp Test

Indicator Blink Rates

Single (Standby) Blink Rate

Slow Unison Blink Rate

Insertion Blink

Unison Steady On

Alternating (Invalid FRU) Blink Rate

Feedback Flash

Data Blink Rate

Sequential (Diagnostic) Blink Rate

The Server Fault Remind Test Circuits

Troubleshooting System Cooling Issues

External Ambient Temperature Too High

Airflow Blockage

Internal Pressures Compromised

Hardware Component Failure

Troubleshooting Power Issues

AC Power Connection

Power Supplies (PSUs)

Top Cover

Troubleshooting With Diagnostic Tools

Diagnostic Tools

Diagnostic Tool Documentation

Attaching Devices to the Server

Attach Devices to the Server

Back Panel Connector Locations

Configuring Serial Port Sharing

Assign Serial Port Output Using the CLI

Assign Serial Port Output Using the Web Interface

Ethernet Port Boot Order and Device Naming

Ethernet Port Boot Order

Ethernet Port Device Naming

Back Panel Pinhole Switches

Getting Help

Contacting Support

Locating the Chassis Serial Number

Servicing the Server

Component Serviceability, Locations, and Designations

Component Serviceability

Location of Replaceable Components

Replaceable Components

Components (Exploded View)

Component Designations

Fan Module Slot Designations

CPUs and Memory Riser Card Slots Designations

DIMM Slot Designations

Power Supply Designations

PCIe Slot Designations

DVD, Storage Drive, and USB Designations

Performing Electrostatic Discharge and Static Prevention Measures

Using an Anti-static Wrist Strap

Using an Anti-Static Mat

Tools and Equipment

Component Filler Panels

Locating a Failed Memory Riser Card, DIMM, or CPU

System Fault Remind Circuit Components

System Fault Remind Button and Charge Status Indicator

Memory Riser Card and CPU Fault Indicators

CPU Fault Indicators

DIMM Fault Remind Circuit Components

Locate a Failed Memory Riser Card, DIMM, or CPU

Clear Hardware Fault Messages

Preparing to Service the Server

Prepare the Server for Hot Service

Prepare the Server for Cold Service

Release the CMA

(Optional) Remove the Server from the Rack

Powering Off the server

Power Off the Server Using the Server OS

Power Off, Graceful (Power Button)

Power Off, Immediate (Power Button)

Front Panel Power Off Options

Power Off, Remote (Oracle ILOM CLI)

Power Off, Remote (Oracle ILOM Web Interface)

Remove Power

Power Modes, Shutdowns, and Resets

Complete Power Removal

Warm Reset or Reboot

Cold Reset

Managing the Locator Indicator

Turn On the Locator Indicator Remotely (Oracle ILOM CLI)

Turn On the Locator Indicator Remotely (Oracle ILOM Web Interface)

Manage the Locator Indicator Locally

Remove the Server Cover

Servicing CRU Components

Servicing Storage Drives (CRU)

Remove a Storage Drive Filler Panel (CRU)

Remove a Storage Drive (CRU)

Install a Storage Drive (CRU)

Install a Storage Drive Filler Panel (CRU)

Storage Drive Reference

OK to Remove Indicator

Service Action Required Indicator

OK/Activity Indicator

Servicing Fan Modules (CRU)

Remove a Fan Module

Install a Fan Module

Fan Module Reference

Fan Module Indicators

OK Indicator

Service Action Required Indicator

Servicing Power Supplies (CRU)

Remove a Power Supply

Install a Power Supply

Power Supply Reference

Power Supply Indicators

Service Action Required Indicator

DC OK Indicator

AC OK Indicator

Servicing Memory Risers and DIMMs (CRU)

Removing and Installing Memory Riser Cards and DIMMs

Replace a Faulty DIMM

Replace a Faulty Memory Riser Card

Remove a Memory Riser Card

Identify a Faulty DIMM

Remove a DIMM

Install a DIMM

Install a Memory Riser Card

Memory Riser Card and DIMM Reference

Memory Riser Card Components

Memory Riser Cards Physical Layout

Memory Riser Card Population Rules

Supported DIMMs and DIMM Population Rules

Troubleshooting a Multi-DIMM Failure State

How to Troubleshoot a Multi-DIMM Failure State

Servicing PCIe Cards and PCIe Card Filler Panels

Remove a PCIe Slot Filler Panel

Remove a PCIe Card

Install a PCIe Card

Install a PCIe Card Filler Panel

HBA Reference

Cable Connections and Routing

PCIe Slot Reference

PCIe Slot Length and Capabilities

PCIe Card Slot Population Order

PCIe Cards With Boot Devices

Servicing the DVD Drive (CRU)

Remove the DVD Drive or DVD Drive Filler Panel

Install the DVD Drive or DVD Drive Filler Panel

Replace the System Battery (CRU)

Servicing FRU Components

Servicing Processors and Heatsinks (FRU)

Replace a Faulty CPU (FRU)

Remove a CPU Cover Plate (FRU)

Install a CPU Cover Plate

Remove a Heatsink and CPU (FRU)

Install a Heatsink and CPU (FRU)

Replace the Fan Board (FRU)

Replace the Power Supply Backplane Board (FRU)

Replace the Disk Drive Backplane (FRU)

Servicing the SP Card (FRU)

Remove the SP Card (FRU)

Install the SP Card (FRU)

Replace the Motherboard (FRU)

Returning the Server to Operation

Prepare the Server for Operation

(Optional) Install the Server Into the Rack

(Optional) Install Cable Management Arm

Verify Operation of Slide-Rails and CMA

Return the Server to the Normal Rack Position

Power On the Server

BIOS Setup Utility Menu Options

About the BIOS Setup Utility

BIOS Setup Utility Screens

Legacy Mode BIOS Setup Utility Screens

BIOS Menu Top-Level

Main Screen (Legacy)

Advanced Screen (Legacy)

IO Screen

Boot Screen (Legacy)

UEFI Mode BIOS Setup Utility Screens

Boot (UEFI)

Access the BIOS Setup Utility

POST and Checkpoint Codes

AMI Checkpoint Ranges

Standard Checkpoints - SEC Phase

SEC Beep Codes

PEI Phase

PEI Error Codes

S3 Resume Progress Codes

S3 Resume Error Codes

Recovery Progress Codes

Recovery Error Codes

PEI Beep Codes

DXE Phase DXE Status Codes

DXE Error Codes

DXE Beep Codes

ACPI/ASL Checkpoints

OEM-Reserved Checkpoint Ranges

Post Codes From hostdiags

Server Specifications

Physical Specifications

Electrical Specifications

Environmental Requirements