Common Help

In addition to the descriptions of the individual programs the following lists further help topics with detailed descriptions on various functions and procedures in the MICROS Retail OSCAR POS program.

The help texts are marked in other texts with the following graphic. After clicking on this graphic, the system automatically goes to one of the following help topics.

(Graphic symbol for additional help topics)

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• about Program
• Adjusting the dispatcher - 2nd example
• Adjustment item mask, 1st example
• Adjustment item mask, 2nd example
• Adjustment of the dispatcher
• Adjustment of the dispatcher
• Adjustment of the dispatcher -3 examples
• Adjustment screen mask for items
• Alert manager
• Alternative screen mask for items
• Alternative screen mask for operators
• Alternative screen mask for promotions
• ASCII Communication
• Austrian rounding
• Authorization
• Automated MICROS Retail OSCAR POS Order System
• Automatic surcharge Example: Cheque payment
• Basic Data
• Basics
• Batch communication (xml)
• Biz Talk Server
• Booking Period - Example: Waiter
• Booking Periods
• Buffet
• Cashier Account at POS Terminal
• Cashier account at the Admin.Terminal
• Cashier/Waiter Account  - Reporting
• Changing Sales Screen
• Cheque payment with 2 numbers via MCR
• Cheque payment: Only 1 number is queried
• Code generated
• Code key
• Code Page " KOI8-r"
• Code Page " MICROS Retail OSCAR POS CODES"
• Code Page "ASCII country specific"
• Code Page "ISO 8859-1"
• Code Page "ISO 8859-15"
• Code Page "ISO 8859-16"
• Code Page "ISO 8859-2"
• Code Page "ISO 8859-3"
• Code Page "ISO 8859-5"
• Code Page "ISO 8859-7"
• Code Page "PC 437"
• Code Page "PC 775"
• Code Page "PC 850"
• Code Page "PC 852"
• Code Page "PC 858"
• Code Page "PC 866"
• Code Page "TOPlook CP 10"
• Code Page "TOPlook CP 850"
• Code Page "Windows 1250 (East Europe"
• Code Page "Windows 1251 (Cyrillic) "
• Code Page "Windows 1252 (West Europe)"
• Code Page "Windows 1253 (Greek) "
• Code Page "Windows 1254 (Turkey)"
• Code Page PC 737
• Code Page Windows 1257 (Baltic)
• Color Tables
• Common Help
• Configuration finance type Voucher
• Configuration of a pack quantity unit
• Configuration of Direct Invoice via Scheduler
• Configuration of EURO as a Non-Cash Currency
• Configuration of foreign currency with enforced float entry
• Configuration of Operation Type Return
• Configuration of payment type Voucher
• Configuration of PS2 Keyboards
• Configuration of quantity unit „Kilogramm“ and base unit „Gramm“
• Configuration of radio terminals
• Configuration of scheduler
• Contents
• Contents
• Creating a trouble disk for Windows
• Creating a weight item
• Creating online help texts in a new language and embedding in MICROS Retail OSCAR POS
• Creation of chain reports
• Creation of data
• Creation of Euro as non-cash currency
• Credit card processing
• Customer central invoices
• Customer Deletion
• Customer search - match codes
• Danish Rounding
• Data back back-up – Restoration of data
• Data backup – general notes on the procedure
• Data backup on a streamer tape
• Data input in the input masks
• Data record change
• Data restoration from tape (Windows)
• Database Tables "4 GL" fgl
• Database Tables "Customers" (cust)
• Database Tables "Devices"(dev)
• Database Tables "ECR Application" (ECR)
• Database Tables "Employee" (emp)
• Database Tables "FSM" (fsm)
• Database Tables "Isam" (isamDb)
• Database Tables "Network" (net)
• Database Tables "Objects"(obj)
• Database Tables "Organisation" (org)
• Database Tables "Sales" (sales)
• Database Tables "Special " (spec)
• Database Tables "Stock" (stock)
• Database Tables "Supplier" (supp)
• Database Tables "System" (sysCommon)
• Database Tables "Userinterface" (ui)
• Database Tables Application (APPLC)
• Database Tablesn "Goods" (goods)
• Database Tablesn "Misc" (misc)
• Day End
• Day End - GuestChecks
• Day End with Opening Times not exceeding the Date Change
• Day End with Opening Times not exceeding the Date Change
• Day End: Reporting/Operator Account
• Definition of credit card as cash payment type
• Definition of credit cards to be read via MCR
• Definition of default language
• Definition of Default Language (Multi-User Mode)
• Definition of Default Language (Single User Mode)
• Deletion of Basic Data
• Deposit receipt with voucher
• Deposit Till
• Discount and VAT on item and/or department
• Dispatcher
• Dispatcher Multi Document
• Dispenser type
• Display Name of Help File on Screen (Windows)
• Drinks dispenser
• Drinks dispensers
• Dutch rounding
• Dynamic Table
• EAN codes
• ECR Application / Touch Layout
• Embedding a new language in MICROS Retail OSCAR POS
• Embedding a new language in MICROS Retail OSCAR POS application
• Embedding EXCEL
• Entering texts and setting of local keyboard attributes:
• Euro Conversion
• Example bar code print on receipt
• Example of a Touchscreen-Layout
• Example of an EAN Code with Customer Number
• Example of an EAN Press Code
• Example of parameter settings for an EAN customer number
• Execution of POS Function via Code Keys
• File "errlog" and "errlog.login"
• Finnish Rounding
• Fixed Float
• Float Entry
• Float Query at First Sign-On
• Form fields
• Form Layout Parameters (Kasse.fgl)
• FSM function
• FSM function (Event)
• FSM Guest Check functions
• FSM Payment types
• FSM Position
• FSM receipt
• FSM Special functions
• FSM Terminal
• Function key extension for Standard Computer Keyboard
• General description of receipt archiving and receipt log on CD/Bonaufz.
• General notes on account periods
• Glossary
• Graphical arrangement of restaurant tables
• Graphical overview: Service charge configuration
• Graphical receipt print on a line printer
• Hand-held sales terminal (PocketPC)
• Help on customer orders
• Help on Help
• Hotel credit
• Index
• Initialisation File "oscar.ini"
• Input masks in the Application Program
• Installation G&D Winkel (adapted solution)
• Installation OPOS module
• Installing devices (peripherals)
• Installing operation module (old)
• Installing the MICROS Retail OSCAR POS program
• Interfaces / Connections / Network
• Internal Guest Check Processing
• Inventory Procedure
• Invoice - Creation and Settlement
• Invoice Creation
• Invoice settlement
• Item Deletion
• Item Preset Keys - Keyboard Tables and Input Levels
• Item registration
• Item search by IP number
• Key and Posting Functions
• Key Codes
• Key Codes – sorted by English description
• Key fields
• Keyboard
• Keyboard program
• Knubbel
• Label print
• Lay aside/retrieve receipt
• Layout of ASCII data record for storage in MICROS Retail OSCAR POS
• Layout of ASCII data record for storage in MICROS Retail OSCAR POS
• Licensing the MICROS Retail OSCAR POS application
• Line printers
• Linux Installation SuSe 6
• Loading of MDR Software
• Login unit
• Loyalty bonus: Set up and cash in
• Made to measure for customer order
• Maintenance of cash note keys
• Maintenance of key “Customer Match Code”
• Maintenance of Receipt Foot Texts (Advertising lines)
• Maintenance of Receipt Foot Texts (Status line)
• Maintenance of receipt head/foot
• Market analysis
• Media Customer Display
• Menu
• Menu Changes for the SB Interface Adjustment
• Minimum/Maximum Extension of MICROS Retail OSCAR POS application
• Modification of Basic Data
• Multi-Installation
• Navigator (Windows)
• Net and gross price customers
• Net price customers only
• Non-totalizer-dependent graduated discounts
• Norwegian/Swedish rounding
• Notes on parameter PC Divisor
• Offline booking on Guest Check
• Offline debit programs
• Offline messaes for terminals
• OLAP (On Line Analytical Processing)
• On the house sales
• Operator account report
• Orde0r type
• Ordering
• Ordering (request)
• Orders by e-mail
• Organisation structure in Hospitality Area
• Organisation structure in Self-Service Area
• MICROS Retail OSCAR POS -> MDR / MDR -> MICROS Retail OSCAR POS
• MICROS Retail OSCAR POS and the MDR
• MICROS Retail OSCAR POS Database Tables
• MICROS Retail OSCAR POS Fiscal Operation
• MICROS Retail OSCAR POS installation with an empty Server Database
• MICROS Retail OSCAR POS Internet Shop
• MICROS Retail OSCAR POS Internet Shop: Configuration and start
• MICROS Retail OSCAR POS Macros
• MICROS Retail OSCAR POS Networking Environment Variables
• MICROS Retail OSCAR POS POS system "Fast food "
• MICROS Retail OSCAR POS Software Provision
• MICROS Retail OSCAR POS Start Parameters
• MICROS Retail OSCAR POS with SQL Database
• MICROS Retail OSCAR POS Wizard
• Outpayment
• Outpayment with customer number
• Overview graphic:Setting up item service charge
• Overview of OLAP
• Overview: Forms/Screen masks
• Parameter settings EAN Code (weight items)
• Parameter settings EANPress Codes (sales price in code)
• Pay in with customer number
• Pay in without customer number
• Payment by EC Card with 3 numbers
• Payment with Foreign Currency
• PC Terminal Keyboard Map
• Place Cashier Short Report under Key Pos.
• PLU Not Found Booking
• POS Cards
• POS Declared Entry
• POS Declared Entry - Parameter
• Possible configuration settings for TCP/IP connections in MICROS Retail OSCAR POS
• Prepayment
• Pre-Selection - General Notes
• Price Change Procedure
• Price Info
• Printing a compressed receipt
• Printing basic data
• Profile Organisation
• Programming of function lock positions
• Programming of key error message
• Programming of keys
• Programming of level information
• Promotions
• PS2 Keyboard
• RAS (Remote Access Service)
• Receipt print changes - Examples
• Receipt print control at Remote Printer - Examples
• Recipes
• Recording cl items
• Remote Devices
• Remote maintenance of MICROS Retail OSCAR POS system
• Remote printer
• Repair Order
• Report Examples
• Reports which can be started at the terminal and printed out on the receipt printer
• Review of Code Page Tables
• Safe - Short instructions
• Safe Administration
• Sale or return
• Sales to Credit Customers
• Sales-based Order Proposal 
• Scheduler Configuration Example
• Screen adjustment for the SB interface
• Screen layout configuration (Touch Screen)
• Search Functions
• Search Status – in Window "MDR"
• Server/Backup Server Procedure
• Service Charge Maintenance
• Set up and booking of loyalty discounts
• Setting global keyboard attributes
• Settings for print and print preview
• Shortcuts
• Sign On
• Sign-off functions - short notes
• Smart Card Payment (CHIP & PIN)
• Software Update
• Splitting a large File
• Starting Batch Files (System Commands)
• Starting the sales debug
• Statistic names, Part: 2
• Statistic names, Part1
• Status Line
• Statuses [MDR]
• Stock administration
• Stock information at the POS terminal
• Stock tables - Stock types
• Structure of an EAN Number
• Supervisor Key Function Examples
• Swiss Rounding
• Table Status Display Head Waiter
• Takeaway sales
• Text maintenance “Voucher No.
• Text maintenance “Voucher No.”
• The Euro
• TIP: Maintenance and recording
• Tips,Tricks, Fixes, System Messages
• TopKey / MF Keyboard
• Totalizer-dependent graduated discounts
• Transaction Numbers lvbS and htnC
• Transfer out booking function
• Update Euro
• Update of card no. entry with cheque payment
• Update programs at the POS Terminal
• Updating and Booking Extras
• Using the desktop
• Viewing data
• Void: Key Codes and FSM Functions
• Voucher
• Voucher in the GC
• Waiter Account at administration terminal
• Waiter Account at POS Terminal
• Waiter number print on GC
• Warranty coupon
• Warranty sale
• Web Reports (ASP)
• Web Reports (ASP.NET)
• Window Changes for the SB Interface Adjustment
• Window Create User File
• Window Types
• Working time for employee
• Working with menus
• Working with the tool bar
• ZAPZAP

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MICROS Retail Deutschland GmbH
Salzufer 8
D-10587 Berlin