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Netra Server X5-2 Service Manual
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Netra Server X5-2 Service Manual
Updated: October 2016
Netra Server X5-2 Service Manual
Document Information
Using This Documentation
Product Documentation Library
Feedback
Identifying Components
Component Locations (Storage, Power, and Fan Modules)
Component Locations (Motherboard, Memory, and PCIe Cards)
Front Panel Components (Service)
Rear Panel Components (Service)
Detecting and Managing Faults
Understanding Diagnostics
Diagnostic Process
Understanding Diagnostic Tools Available During Server States
Diagnostic Tools
Tools Available When Power Cords Are Attached
Tools Available on Initial Power Up
Tools Available When the BIOS Menu Is Available
Tools Available When the OS Boots
Tools Available When the OS Is Running
Access the SP (Oracle ILOM)
Network Management Troubleshooting Guidelines
Interpreting Diagnostic LEDs
Front Panel LEDs
Rear Panel LEDs
Troubleshooting (Oracle ILOM /SP Targets)
Enable Oracle ILOM Legacy Targets
Display Oracle ILOM Log Entries
Oracle ILOM Log Entry Filters
Display Active Power Consumption
Display Information About User Sessions
Display the NET MGT Configuration Properties
Display the SP Firmware Version
BIOS POST Event Messages
Troubleshooting (Oracle ILOM /System Targets)
Display Problematic Components
Display PCIe Card Information
Determining Component Health
Display the General Health of Component Systems
Display Health and Information About Specific Components
Component Health Targets
Oracle ILOM Target Health States
Displaying Faulty Components
Display Faults (show faulty Command)
Display Faults (faultmgmt Shell)
Clear a Fault Manually
Resettable Targets
Troubleshooting (Oracle ILOM Legacy Targets)
Display FRUID and Fault State for Specific Components
Oracle ILOM Legacy Targets for Component FRUID and Fault States
Display Component Voltages
Display Component Power Consumption
Oracle ILOM Legacy Targets for Component Power Consumption
Display Component Temperatures
Display Component Fan Speeds
Display Component LED State
Oracle ILOM Legacy Targets for LED States
Using the Server Fault Remind Button
Preparing for Service
Safety Information
Safety Symbols
ESD Measures
Antistatic Wrist Strap Use
Antistatic Mat
Tools Needed for Service
Filler Panels
Find the Server Serial Number
Component Service Task Reference
Locate the Server
Removing Power From the Server
Prepare to Power Off the Server
Power Off the Server (Oracle ILOM)
Power Off the Server (Power Button - Graceful)
Power Off the Server (Emergency Shutdown)
Disconnect Power Cords and Data Cables
Accessing Internal Components
Prevent ESD Damage
Removing the Server From the Rack
Remove the Server From the 4-Post, 19-inch Rack
Remove the Server From the 2-Post, 19-inch Rack
Remove the Top Cover
Remove the Fan Tray
Rotate the Drive Cage to the Service Position
Remove the Air Duct
Remove the PSU Duct
Servicing the Filter
Remove the Filter
Install the Filter
Servicing SAS Drives
SAS Drive Configuration
SAS Drive LEDs
Locate a Faulty Drive
Remove a SAS Drive
Install a SAS Drive
Verify a SAS Drive
Servicing NVMe Storage Drives, Switch Card, and Cables
Unmount an NVMe Storage Drive (Oracle Solaris)
Unmount an NVMe Storage Drive (Oracle Linux)
Remove an NVMe Storage Drive
Verify Removal of an NVMe Storage Drive (Oracle Solaris)
Verify Removal of an NVMe Storage Drive (Oracle Linux)
Remove the NVMe Switch Card Cables
Install the NVMe Switch Card Cables
Remove the NVMe Switch Card
Install an NVMe Switch Card
Install an NVMe Storage Drive
Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Solaris)
Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Linux)
Verify the Operation of an NVMe Storage Drive
Servicing the DVD Drive
Remove the DVD Drive
Install the DVD Drive
Servicing Power Supplies
Power Supply LEDs
Locate a Faulty Power Supply
Remove a Power Supply
Install a Power Supply
Verify a Power Supply
Servicing Fan Modules
Fan Module LEDs
Locate a Faulty Fan Module
Remove a Fan Module
Install a Fan Module
Verify a Fan Module
Servicing PCIe Cards
PCIe Card Configuration
Locate a Faulty PCIe Card
Remove a PCIe Card
Install a PCIe Card
Verify a PCIe Card
Servicing the Battery
Remove the Battery
Install the Battery
Servicing the USB Flash Drive
USB Flash Drive LED
Remove the USB Flash Drive
Install the USB Flash Drive
Servicing the System Cables
System Cable Configuration
Remove the SAS Drive Signal Cable
Install the SAS Drive Signal Cable
Remove the Backplane Data Cable
Install the Backplane Data Cable
Remove the Backplane Power Cable
Install the Backplane Power Cable
Remove the DVD SATA Cable
Install the DVD SATA Cable
Remove the PDB Signal Cable
Install the PDB Signal Cable
Servicing the Drive Backplane
Drive Backplane Configuration
Determine if the Drive Backplane Is Faulty
Remove the Drive Backplane
Install the Drive Backplane
Verify the Drive Backplane
Servicing DIMMs
DIMM Configuration
DIMM Population Guidelines for Single-Processor Servers
DIMM Population Guidelines for Dual-Processor Servers
Locate a Faulty DIMM
Remove a DIMM
Install a DIMM
Verify a DIMM
Servicing CPUs
CPU Configuration
Locate a Faulty CPU
CPU Tool
Remove a CPU
Install a CPU
Servicing the LED Board
Determine if the LED Board Is Faulty
Remove the LED Board
Install the LED Board
Verify the LED Board
Servicing the USB Board
Remove the USB Board
Install the USB Board
Servicing the Motherboard
Determine if the Motherboard Is Faulty
Remove the Motherboard
Install the Motherboard
Verify the Motherboard
Servicing the PDB
Determine if the PDB Is Faulty
Remove the PDB
Install the PDB
Verify the PDB
Returning the Server to Operation
Install the PSU Duct
Install the Air Duct
Secure the Drive Cage
Install the Fan Tray
Install the Top Cover
Connect Power Cords
Power On the Server (Oracle ILOM)
Power On the Server (Power Button)
Glossary
Index
Index A
Index B
Index C
Index D
Index E
Index F
Index G
Index H
Index I
Index L
Index M
Index N
Index O
Index P
Index R
Index S
Index T
Index U
Index V
Language:
English
Netra Server X5-2 Service Manual
October 2016
Describes how to troubleshoot and maintain the Netra Server X5-2 from Oracle.
Document Information
Using This Documentation
Product Documentation Library
Feedback
Identifying Components
Component Locations (Storage, Power, and Fan Modules)
Component Locations (Motherboard, Memory, and PCIe Cards)
Front Panel Components (Service)
Rear Panel Components (Service)
Detecting and Managing Faults
Understanding Diagnostics
Diagnostic Process
Understanding Diagnostic Tools Available During Server States
Diagnostic Tools
Tools Available When Power Cords Are Attached
Tools Available on Initial Power Up
Tools Available When the BIOS Menu Is Available
Tools Available When the OS Boots
Tools Available When the OS Is Running
Access the SP (Oracle ILOM)
Network Management Troubleshooting Guidelines
Interpreting Diagnostic LEDs
Front Panel LEDs
Rear Panel LEDs
Troubleshooting (Oracle ILOM /SP Targets)
Enable Oracle ILOM Legacy Targets
Display Oracle ILOM Log Entries
Oracle ILOM Log Entry Filters
Display Active Power Consumption
Display Information About User Sessions
Display the NET MGT Configuration Properties
Display the SP Firmware Version
BIOS POST Event Messages
Troubleshooting (Oracle ILOM /System Targets)
Display Problematic Components
Display PCIe Card Information
Determining Component Health
Display the General Health of Component Systems
Display Health and Information About Specific Components
Component Health Targets
Oracle ILOM Target Health States
Displaying Faulty Components
Display Faults (show faulty Command)
Display Faults (faultmgmt Shell)
Clear a Fault Manually
Resettable Targets
Troubleshooting (Oracle ILOM Legacy Targets)
Display FRUID and Fault State for Specific Components
Oracle ILOM Legacy Targets for Component FRUID and Fault States
Display Component Voltages
Display Component Power Consumption
Oracle ILOM Legacy Targets for Component Power Consumption
Display Component Temperatures
Display Component Fan Speeds
Display Component LED State
Oracle ILOM Legacy Targets for LED States
Using the Server Fault Remind Button
Preparing for Service
Safety Information
Safety Symbols
ESD Measures
Antistatic Wrist Strap Use
Antistatic Mat
Tools Needed for Service
Filler Panels
Find the Server Serial Number
Component Service Task Reference
Locate the Server
Removing Power From the Server
Prepare to Power Off the Server
Power Off the Server (Oracle ILOM)
Power Off the Server (Power Button - Graceful)
Power Off the Server (Emergency Shutdown)
Disconnect Power Cords and Data Cables
Accessing Internal Components
Prevent ESD Damage
Removing the Server From the Rack
Remove the Server From the 4-Post, 19-inch Rack
Remove the Server From the 2-Post, 19-inch Rack
Remove the Top Cover
Remove the Fan Tray
Rotate the Drive Cage to the Service Position
Remove the Air Duct
Remove the PSU Duct
Servicing the Filter
Remove the Filter
Install the Filter
Servicing SAS Drives
SAS Drive Configuration
SAS Drive LEDs
Locate a Faulty Drive
Remove a SAS Drive
Install a SAS Drive
Verify a SAS Drive
Servicing NVMe Storage Drives, Switch Card, and Cables
Unmount an NVMe Storage Drive (Oracle Solaris)
Unmount an NVMe Storage Drive (Oracle Linux)
Remove an NVMe Storage Drive
Verify Removal of an NVMe Storage Drive (Oracle Solaris)
Verify Removal of an NVMe Storage Drive (Oracle Linux)
Remove the NVMe Switch Card Cables
Install the NVMe Switch Card Cables
Remove the NVMe Switch Card
Install an NVMe Switch Card
Install an NVMe Storage Drive
Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Solaris)
Power On an NVMe Storage Drive and Attach a Device Driver (Oracle Linux)
Verify the Operation of an NVMe Storage Drive
Servicing the DVD Drive
Remove the DVD Drive
Install the DVD Drive
Servicing Power Supplies
Power Supply LEDs
Locate a Faulty Power Supply
Remove a Power Supply
Install a Power Supply
Verify a Power Supply
Servicing Fan Modules
Fan Module LEDs
Locate a Faulty Fan Module
Remove a Fan Module
Install a Fan Module
Verify a Fan Module
Servicing PCIe Cards
PCIe Card Configuration
Locate a Faulty PCIe Card
Remove a PCIe Card
Install a PCIe Card
Verify a PCIe Card
Servicing the Battery
Remove the Battery
Install the Battery
Servicing the USB Flash Drive
USB Flash Drive LED
Remove the USB Flash Drive
Install the USB Flash Drive
Servicing the System Cables
System Cable Configuration
Remove the SAS Drive Signal Cable
Install the SAS Drive Signal Cable
Remove the Backplane Data Cable
Install the Backplane Data Cable
Remove the Backplane Power Cable
Install the Backplane Power Cable
Remove the DVD SATA Cable
Install the DVD SATA Cable
Remove the PDB Signal Cable
Install the PDB Signal Cable
Servicing the Drive Backplane
Drive Backplane Configuration
Determine if the Drive Backplane Is Faulty
Remove the Drive Backplane
Install the Drive Backplane
Verify the Drive Backplane
Servicing DIMMs
DIMM Configuration
DIMM Population Guidelines for Single-Processor Servers
DIMM Population Guidelines for Dual-Processor Servers
Locate a Faulty DIMM
Remove a DIMM
Install a DIMM
Verify a DIMM
Servicing CPUs
CPU Configuration
Locate a Faulty CPU
CPU Tool
Remove a CPU
Install a CPU
Servicing the LED Board
Determine if the LED Board Is Faulty
Remove the LED Board
Install the LED Board
Verify the LED Board
Servicing the USB Board
Remove the USB Board
Install the USB Board
Servicing the Motherboard
Determine if the Motherboard Is Faulty
Remove the Motherboard
Install the Motherboard
Verify the Motherboard
Servicing the PDB
Determine if the PDB Is Faulty
Remove the PDB
Install the PDB
Verify the PDB
Returning the Server to Operation
Install the PSU Duct
Install the Air Duct
Secure the Drive Cage
Install the Fan Tray
Install the Top Cover
Connect Power Cords
Power On the Server (Oracle ILOM)
Power On the Server (Power Button)
Glossary
Index
A
B
C
D
E
F
G
H
I
L
M
N
O
P
R
S
T
U
V