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1.
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2.
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Can you access Oracle ILOM?
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Step 28
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Step 3
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3.
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Are the communication parameters configured correctly?
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Step 5
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Step 4
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4.
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Correct the communication parameters. Then go to Step
1.
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5.
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Is the cabling wired correctly?
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Step 7
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Step 6
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6.
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Correct the cabling. Then go to Step 1.
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7.
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Is the supporting hardware functional?
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Step 9
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Step 8
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8.
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Fix the supporting hardware. Then go to Step 1.
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9.
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Check the server.
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10.
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11.
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Are any power supply LEDs lit?
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Step 13
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Step 12
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12.
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13.
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Do the power supply LEDs indicate a fault?
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Step 14
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Step 17
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14.
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15.
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Does the power fault LED persist?
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Step 16
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Step 1
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16.
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17.
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18.
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Does the SP status LED indicate a fault?
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Step 19
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Step 21
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19.
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Reset the SP. Insert the end of a paper clip into the pinhole
between the video port and the SER MGT port, and press the
switch within. See Rear Panel Components (Service).
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20.
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Does the SP fault LED persist?
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Step 40
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Step 1
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21.
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22.
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Do the chassis status LEDs indicate a fault?
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Step 1
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Step 23
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23.
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24.
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Do the drive LEDs indicate a fault?
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Step 1
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Step 25
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25.
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26.
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Do the network status LEDs indicate a fault?
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Step 27
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Step 1
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27.
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Inspect and replace cables as necessary. Then go to Step
1.
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28.
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29.
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Do the log entries identify the problem?
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Step 30
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Step 34
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30.
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Is the problem identified as a hardware problem?
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Step 32
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Step 31
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31.
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The problem is software related. See Server Administration.
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32.
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Is sufficient information provided to justify a service
operation?
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Step 33
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Step 34
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33.
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34.
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Is the server fully powered up?
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Step 36
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Step 35
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35.
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36.
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37.
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Do the general diagnostics identify any specific component as
faulty?
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Step 38
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Step 31
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38.
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39.
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Does the component pass functional tests?
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Step 31
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Step 33
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40.
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