Industry features using Redwood

Review and download a spreadsheet of all features using Redwood

CX for Utilities Agent Service

Feature Release Customer Action Not Required Customer Must Take Action Auto Enabled In
Customer Dashboard Update 24C Setup Required Does not expire

Digital Experience for Communications: Care Experience

Feature Release Customer Action Not Required Customer Must Take Action Auto Enabled In
Assisted Buying Foldout Dashboard Update 23D Ready to use, larger scale Does not expire
User Experience Extensibility Update 24A Visual Builder Does not expire

Oracle Communications Launch Experience

Feature Release Customer Action Not Required Customer Must Take Action Auto Enabled In
Bulk Price Update Update 25D Ready to use, small scale Does not expire
Enhancements to Initiatives Update 26A Ready to use, small scale Does not expire
Enhancements to Product Offering Entity Extensibility Update 25A Ready to use, small scale Does not expire
Improved Publish Job Tracking Capabilities Update 25A Ready to use, small scale Does not expire
Integrate Launch with Digital Business Experience Solution Update 26A Ready to use, small scale Does not expire
Integrate Launch with Digital Business Experience Solution Update 25D Ready to use, small scale Does not expire
Integrate Launch with Digital Business Experience Solution Update 25C Ready to use, small scale Does not expire
Integrate Launch with Oracle Digital Business Experience Process Increment 2 Update 25A Ready to use, small scale Does not expire
Introduction of New Role Product Specialist Update 25A Ready to use, small scale Does not expire
Launch User Experience Improvements Update 25D Ready to use, small scale Does not expire
Mapping Service Specification and Product Specification Attributes Update 25B Ready to use, small scale Does not expire
New Product Offering Design Experience Update 26A Ready to use, small scale Does not expire
Offer Canvas Update 25C Ready to use, small scale Does not expire
Pricing Model Enhancements Update 25A Ready to use, small scale Does not expire
Pricing Model enhancements - Counters Update 25C Ready to use, small scale Does not expire
Rollback of Market Releases Update 25C Ready to use, small scale Does not expire
Support for Channel, Location and Market Segment for Product Offerings Update 26A Ready to use, small scale Does not expire
Support for Digital Business Experience or Non-Digital Business Experience Deployment Model Update 25A Service Request Required Does not expire
Support for Multiple Business Units Update 25A Setup Required Does not expire
Teams and Initiatives Update 25C Ready to use, small scale Does not expire
Uptake of TMF 620 Open API v5.0 Update 25B Ready to use, small scale Does not expire

Permitting and Licensing

Feature Release Customer Action Not Required Customer Must Take Action Auto Enabled In
Allow for Allocation of Partial Payment to Fee Items Update 26A Setup Required Does not expire
Apply Page Image Support Update 25B Setup Required Does not expire
Attachments Drawer Previous and Next Arrows Update 26A Ready to use, small scale Does not expire
Autorefresh and Save Snapshot of Contractor License Details in Permit Update 25B Setup Required Does not expire
Consolidation of Code Enforcement Attachments Update 26A Ready to use, small scale Does not expire
Embed AI Agents in Transaction Pages for Agency Staff Update 26A Setup Required Does not expire
Enable External Address Information Data Retrieval Update 26A Setup Required Does not expire
Expiration Date Field in Attachment Details Update 26A Ready to use, small scale Does not expire
Intake Form Content Displayed and Hidden on Static Pages Per Agency Configuration Update 25C Ready to use, small scale Does not expire
Integration with Oracle Receivables for Invoicing and Fees and Payments Update 25C Setup Required Does not expire
Integration with Oracle Receivables for Public User Accounts for Licenses Update 26A Setup Required Does not expire
Integration with Oracle Receivables Invoicing and Fees and Payments for Licenses Update 26A Setup Required Does not expire
Invoice Using Estimated Renewal Fees Update 26A Setup Required Does not expire
Journey View for Displaying Public Hearing and Appeals Hierarchy in Planning and Zoning Update 26A Setup Required Does not expire
Multiple Agency Email Addresses for Web Form Replies Update 25C Setup Required Does not expire
Optimized Inspection Routing on Map Update 25D Setup Required Does not expire
Oracle Inspector Application Use on Phone and Other Enhancements Update 25A Ready to use, small scale Does not expire
Partial Payment for Multiple Fee Items Update 26A Setup Required Does not expire
Periodic Reporting and Payments Update 25D Setup Required Does not expire
Permit Link to a Reference Entity Update 25D Setup Required Does not expire
Permit Transaction Data Export to GIS Map Layer Update 25D Setup Required Does not expire
Real Time Integration with Oracle Receivables for Permits, Planning and Zoning, and Business Licenses Update 26A Setup Required Does not expire
Redwood Application List Grid Personalization Update 25B Ready to use, small scale Does not expire
Redwood Experience Agency Home Page Update 25B Opt In plus Setup Update Update 26C
Redwood Experience for Additional Features to Oracle Inspector Update 24D Ready to use, small scale Does not expire
Redwood Experience for Address and Parcel Update 25C Opt In plus Setup Update Update 26C
Redwood Experience for Agency Facing Account Management Update 24C Opt In plus Setup Update Update 25A
Redwood Experience for Application Intake, Make a Payment, and Transaction Lists Update 24D Opt In plus Setup Update Update 26C
Redwood Experience for Branding Capabilities Update 24B Setup Required Does not expire
Redwood Experience for Business List and Details Update 26A Opt In plus Setup Update Update 26C
Redwood Experience for Case List and Details Update 25D Opt In plus Setup Update Update 26C
Redwood Experience for Code Enforcement Payments Update 24A Setup Required Does not expire
Redwood Experience for Code Enforcement Public Users Update 24B Opt In plus Setup Update Update 25A
Redwood Experience for Code Enforcement Resolve an Issue Update 24A Opt In plus Setup Update Update 25A
Redwood Experience for Code Officer Mobile Application Update 24C Opt In plus Setup Update Update 26A
Redwood Experience for Confidential Attachments Update 26A Setup Required Does not expire
Redwood Experience for Contractor List and Details Update 26A Opt In plus Setup Update Update 26C
Redwood Experience for Deposit Account List and Details Update 25A Opt In plus Setup Update Update 26C
Redwood Experience for Dynamic Workflow and Responsible Party in Notice Update 26A Setup Required Does not expire
Redwood Experience for Global Search Update 25C Opt In plus Setup Update Update 26C
Redwood Experience for Incident List and Detail Pages Update 25D Opt In plus Setup Update Update 26C
Redwood Experience for Inspector Application with Offline Mode Update 26A Setup Required Does not expire
Redwood Experience for License Activities Update 25D Ready to use, larger scale Does not expire
Redwood Experience for License Application Intake Update 25D Ready to use, larger scale Does not expire
Redwood Experience for License List and Details Update 26A Opt In plus Setup Update Update 26C
Redwood Experience for Manage Checkout, Bank Reconciliation Activity, Third Party Payments Update 26A Setup Required Does not expire
Redwood Experience for Oracle Inspector Update 24B Opt In plus Setup Update Update 26A
Redwood Experience for OTBI Dashboards Update 24A Ready to use, small scale Does not expire
Redwood Experience for Payments and On Account Payments Update 25B Opt In plus Setup Update Update 26C
Redwood Experience for Permit Application Details Update 25A Opt In plus Setup Update Update 26C
Redwood Experience for Plan Review Update 25C Setup Required Does not expire
Redwood Experience for Planning Application Details Update 25C Opt In plus Setup Update Update 26C
Redwood Experience for Preapplication Outcome and Consultation Outcome Pages Update 25D Ready to use, small scale Does not expire
Redwood Experience for Process Monitor Update 25C Ready to use, small scale Does not expire
Redwood Experience for Public User Landing Page Update 25B Opt In plus Setup Update Update 26C
Redwood Experience for Setup Pages Update 25B Ready to use, small scale Does not expire
Redwood Experience for Setup Pages Update 25C Ready to use, small scale Does not expire
Redwood Experience for Setup Pages Update 25D Ready to use, small scale Does not expire
Redwood Experience for Setup Pages Update 24B Ready to use, small scale Does not expire
Redwood Experience for Setup Pages Update 24C Ready to use, small scale Does not expire
Redwood Experience for Setup Pages Update 26A Ready to use, small scale Does not expire
Redwood Experience for Setup Pages Update 24A Ready to use, small scale Does not expire
Redwood Experience for the Apply Page Update 24C Opt In plus Setup Update Update 26A
Redwood Experience for User Registration and Account Management Update 24A Opt In Update Update 25A
Reference Entity Removal Validation on Inspections Update 26A Ready to use, small scale Does not expire
Reinspection Indicator and Reinspection History for Inspector Application Update 25B Ready to use, small scale Does not expire
Search Filter Chips Added to Transaction List and Application List Update 25C Ready to use, small scale Does not expire
Support for Reference Entities in Permit Inspections Update 25D Setup Required Does not expire